Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3113 Mechanicsville Turnpike in Richmond, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
393 reviews
5 stars
179
4 stars
67
3 stars
46
2 stars
33
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with undercooked, burnt, or poorly prepared food, including raw dough and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including unsanitary food handling practices.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, leading to dissatisfaction.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
- PSPaul SmithDec 26, 20251.0Genuinely the worst Pizza Hut I've ever been to. Picked up carry out for nearly $40 and nothing was edible when I got home. Both pizzas were so undercooked the dough was still raw and the cheese not melted. Boneless wings were completely raw. Cheese sticks were refrigerator cold and hard as a rock. Complete waste of $40 and worse, the food was a health hazard. Reported to the Henrico County Health Department.
- NHNick HarrisDec 20, 20251.0Cheap company hires DoorDash to deliver their food, and my god are those driver incompetent, eat somewhere else unless you want to battle with DoorDash to get your food
- MJMadeline JatczakNov 15, 20251.0I don’t think they even tried. We ordered online delivery. Both pizzas had been dropped and were smushed against the side of the boxes. One of the pizzas was incorrect (sausage when we ordered bacon). To top it all off, the cheesy bread had multiple hairs BAKED INTO the cheese.
- TTTanika TerryNov 13, 20251.0This is my second time coming to the Pizza Hut in Richmond on mechanicsville both times my pizza was overcooked and dry I asked for extra sauce and never got it… I will not be spending my money there ever again… and the customer service is horrible
- TCTerry-Ann COct 10, 20251.0Usually have good service at this place. Someone working there today 10/10/25 has a really bad attitude and ended the call. For no reason. Never eating pizza hut again. Too many options for pizza to accept bad service.
Frequently Asked Questions About Pizza Hut
What are the operating hours of Pizza Hut at 3113 Mechanicsville Turnpike?
Pizza Hut is open daily from 10:00 AM to midnight, except on Sunday when it closes at 11:45 PM.
Does Pizza Hut offer delivery and carryout services?
Yes, Pizza Hut offers both delivery and carryout options, including in-store pickup and no-contact delivery.
How can I order pizza from Pizza Hut online or via mobile app?
You can order online through their website or download the Pizza Hut app available on the Apple App Store to order for delivery, carryout, or curbside.
What types of pizzas and other foods are served at this Pizza Hut location?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.
Are there any promotions or rewards available at Pizza Hut Richmond?
Yes, you can earn free pizza and get discounts through Hut Rewards®, available on the Pizza Hut deals page or mobile app.
Is there wheelchair accessible parking available at this Pizza Hut?
Yes, wheelchair accessible parking is available at this location.
What nearby pizza restaurants are close to Pizza Hut at 3113 Mechanicsville Turnpike?
Papa Lou Pizza is a nearby pizza restaurant where you can find additional pizza options in the area.
What shopping centers or stores are near Pizza Hut on Mechanicsville Turnpike?
Oak Hill Plaza shopping center is nearby, giving customers the option to shop before or after enjoying their meal at Pizza Hut.
Are there any other food or dining options close to Pizza Hut?
Nearby dining options include Hunan Gourmet, an Asian restaurant, and Subway, a sandwich shop, providing variety for customers in the area.
How can customers use nearby services like ATMs or laundromats when visiting Pizza Hut?
Customers can conveniently access Bank of America ATM for cash needs and Coin laundry or Oak Hill Plaza laundromats nearby while enjoying Pizza Hut.