Brand Certified
Pizza Hut
3.3(596 reviews)
Certified by Pizza Hut • Mar 01, 2026
Business Details
5718 Hopkins Rd, Richmond, VA
23234, United States
Certified by Pizza Hut • Mar 01, 2026
(804) 743-1400
Certified by Pizza Hut • Mar 01, 2026
https://locations.pizzahut.com/va/richmond/5718-hopkins-rd
Certified by Pizza Hut • Mar 01, 2026
About
Certified by Pizza Hut • Mar 01, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5718 Hopkins Rd in Richmond, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Certified by Pizza Hut • Mar 01, 2026
Hours
Certified by Pizza Hut • Mar 01, 2026
Reviews
3.3
596 reviews
5 stars
233
4 stars
89
3 stars
64
2 stars
44
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, unresponsive staff, and rude interactions.
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others complained about cold, burnt, or incorrect orders.
Delivery Problems
Many customers experienced significant delays in delivery, with some orders taking over two hours and items missing upon arrival.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the store, including dirty environments and lack of proper food handling practices.
Positive Experiences
Despite the negative feedback, some customers highlighted great service and delicious food, indicating that experiences can vary significantly.
- EHE Hall1 day ago5.0Great manager exceptional customer service and awesome food..
- VVVis85zx V3 days ago1.0Horrible place Horrible Customer Service avoid this location
- AFAlex FranzakFeb 3, 20265.0We were back in town for the holidays and decided on Pizza Hut. Normally I hate their pizza - prefer local joints - but actually good! It was unusually quick and the person ringing us up didn’t act like we were being annoying. Believe it or not a lot of places it’s like you’re bothering them. Got our food and they got the order right. One of the people up front even stopped us because we almost left the the extra dip sauce we ordered. Great experience
- RBRichard BellFeb 3, 20265.0The service at the store (Meadowbrook Rd. Richmond, VA) has drastically improved. The last time I came, I felt like I overpaid by a great deal for the product that I was given. Not only that the customer service was pretty bad and it seemed as though the employees didn’t care. However, I got food last night that tasted fresh and was still hot and the service has improved 200%. Whatever it is that you’re doing keep it up.
- EMEric MartinFeb 3, 20265.0Really great customer service.
Frequently Asked Questions About Pizza Hut
What are the opening hours of Pizza Hut at 5718 Hopkins Rd, Richmond, VA?
Pizza Hut at 5718 Hopkins Rd is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this Pizza Hut location offer delivery and pickup services?
Yes, this location offers delivery, in-store pickup, curbside pickup, and no-contact delivery options.
How can I place an order for delivery or pickup from this Pizza Hut?
You can order online through their website or via the Pizza Hut mobile app available on the Apple App Store for delivery, carryout, or curbside pickup.
What types of food does Pizza Hut at this location serve?
They serve classic pizzas like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Does Pizza Hut offer any rewards or deals for customers in Richmond, VA?
Yes, customers can join Hut Rewards® to earn free pizza and access great discounts and coupons through the Pizza Hut deals page or mobile app.
What are some popular wing flavors available at this Pizza Hut location?
Pizza Hut offers traditional and boneless wings with flavors such as buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun dry rub.
What nearby restaurants can I visit before or after dining at Pizza Hut on Hopkins Rd?
Nearby, you can find Viva Mexico for Mexican cuisine, Ocean Crab House for seafood, and Wendy's for fast food burgers, offering a variety of dining options.
Where can I shop for groceries or other retail items near Pizza Hut on Hopkins Rd?
Nearby shopping options include Walmart Neighborhood Market Richmond for groceries, Marshalls and Burlington for clothing, and Big Lots for discount retail items.
What nearby services might be useful when visiting Pizza Hut at 5718 Hopkins Rd?
You can access services like Wells Fargo Bank, KeyMe Locksmiths, and DaVita Hopkins Road Dialysis close to Pizza Hut for banking, locksmith, and medical needs respectively.
How can I contact Pizza Hut at 5718 Hopkins Rd for inquiries or orders?
You can call them at +1 804-743-1400 or email at rs038028@pizzahut.com for questions or to place an order.
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