Papa Johns Pizza

3.1
313 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Richmond, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 551 East Laburnum Avenue for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
551 East Laburnum Avenue, Richmond, VA
23222, United States

Hours

Reviews

3.1
313 reviews
5 stars
112
4 stars
41
3 stars
25
2 stars
22
1 star
113

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over two hours.

Food Quality

While some customers praised the pizza quality, many others complained about cold, undercooked, or poorly made food.

Pricing Concerns

Several reviews noted that the prices were high relative to the quality of food and service received.
  • DM
    Dawn M.
    Nov 2, 2025
    1.0
    Never got our order but was told it was delivered. Manager didn’t help at all. Didn’t seem to care.
  • AT
    archie thompson
    Oct 25, 2025
    1.0
    Ordered 3 large pizzas. Says baked and now on the way. Suddenly it is sent to DoorDash. Where the dasher picks up my order and cancels it.
  • TC
    teddy campbell
    Oct 1, 2025
    2.0
    My wing and pizzia was severely lacking.
  • TJ
    Tori Johnson
    Sep 4, 2025
    5.0
    I had gotten the meat lovers pizza so good
  • JS
    John Silver
    Aug 16, 2025
    1.0
    Absolute trash management. Waited two hours for a pizza delivery only to discover the driver gave it to someone else who told him they didn’t order it. Maybe that should’ve been your first clue you were at the wrong address. Never bothered to call the number on the order, no apologies, nothing.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Richmond, VA?

Papa Johns Pizza delivers Monday through Thursday from 10:30 AM to midnight, Friday and Saturday from 10:30 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, you can pick up orders Monday through Thursday from 10:30 AM to 11:45 PM, Friday and Saturday from 10:30 AM to 12:45 AM, and Sunday from 11:00 AM to 11:45 PM.