At Papa Johns Pizza in Richmond, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 551 East Laburnum Avenue for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!
Many customers reported issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Delivery Issues
Customers frequently experienced long wait times for delivery, with some orders taking over two hours.
Food Quality
While some customers praised the pizza quality, many others complained about cold, undercooked, or poorly made food.
Pricing Concerns
Several reviews noted that the prices were high relative to the quality of food and service received.
DM
Dawn M.
Nov 2, 2025
1.0
Never got our order but was told it was delivered. Manager didn’t help at all. Didn’t seem to care.
AT
archie thompson
Oct 25, 2025
1.0
Ordered 3 large pizzas. Says baked and now on the way. Suddenly it is sent to DoorDash. Where the dasher picks up my order and cancels it.
TC
teddy campbell
Oct 1, 2025
2.0
My wing and pizzia was severely lacking.
TJ
Tori Johnson
Sep 4, 2025
5.0
I had gotten the meat lovers pizza so good
JS
John Silver
Aug 16, 2025
1.0
Absolute trash management. Waited two hours for a pizza delivery only to discover the driver gave it to someone else who told him they didn’t order it. Maybe that should’ve been your first clue you were at the wrong address. Never bothered to call the number on the order, no apologies, nothing.
What are the delivery hours for Papa Johns Pizza in Richmond, VA?
Papa Johns Pizza delivers Monday through Thursday from 10:30 AM to midnight, Friday and Saturday from 10:30 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.
Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?
Yes, you can pick up orders Monday through Thursday from 10:30 AM to 11:45 PM, Friday and Saturday from 10:30 AM to 12:45 AM, and Sunday from 11:00 AM to 11:45 PM.
Does Papa Johns Pizza offer contactless delivery services?
Yes, Papa Johns Pizza provides no-contact delivery to ensure safety and convenience for customers.
What type of food products does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Richmond, VA?
Papa Johns Pizza is located at 551 East Laburnum Avenue, Richmond, VA 23222, USA.
Can I order Papa Johns Pizza online or through a mobile app?
Yes, you can order online at their website or via their mobile apps available on the Apple App Store and Google Play Store.
What are some nearby pizza restaurants to Papa Johns Pizza in Richmond?
Nearby pizza restaurants include Pizza Hut and Domino's Pizza, giving you additional options for pizza in the area.
Are there any convenient gas stations near Papa Johns Pizza?
Yes, there are several nearby gas stations including BP, bp America, Gas and Go, Sunoco, and Exxon, convenient if you need to fuel up before or after your pizza run.
What entertainment or event venues are close to Papa Johns Pizza?
Nearby entertainment venues include the Richard Petty Driving Experience, Torque Club bar and pub, and Virginia Credit Union Live! music venue, ideal spots to visit before or after enjoying your meal.
Does Papa Johns Pizza offer gift cards or career opportunities?
Yes, gift cards are available for purchase, and career opportunities can be explored via their official website and app links.