Papa Johns Pizza

3.0
307 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Richmond, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 4744 S Laburnum Ave for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4744 S Laburnum Ave, Richmond, VA
23231, United States

Hours

Reviews

3.0
307 reviews
5 stars
99
4 stars
42
3 stars
32
2 stars
24
1 star
110

What are people saying?

AI-generated from recent customer reviews

Order Issues

Numerous customers reported receiving incorrect or incomplete orders, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Several customers noted issues with food quality, including cold pizzas, undercooked items, and poorly prepared orders.

Delivery Problems

Customers experienced significant delays in delivery, with some orders taking over an hour and arriving cold.

Pricing Concerns

Many felt that the prices were too high for the quality of food received, with some mentioning being overcharged.
  • FN
    Faustino Nunez
    2 days ago
    1.0
    I was extremely disappointed with my experience. They charged me $15 in tip on a $30 order without my authorization. I did not approve that tip, and it feels completely unacceptable and dishonest. I will not be ordering from them again.
  • JH
    Jaime Harris
    Nov 13, 2025
    5.0
    I absolutely LOVE this location specifically! The men here are always so welcoming, kind and professional!! Kudos to you all for always providing A1 service everytime I've come in to pick up a carry-out order. I appreciate you all!!
  • RK
    Ryan Knauth
    Nov 7, 2025
    2.0
    Pizza comes out okay, but the service is incredibly slow. The staff were in no hurry to help, but once they finally did, the man mumbled everything too quietly to understand. I asked him if he could speak up a little louder because I couldn't hear him. But he just gave me dirty looks and stared at me until I freaking guessed what he was trying to say. Ridiculous.
  • DS
    Derwin Spicely
    Nov 2, 2025
    5.0
    Fast service
  • AC
    Antoinette C
    Oct 31, 2025
    1.0
    I will never order again, rude guy at register Not clean. If you dont want to work and do the right thing. Don't work.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 4744 S Laburnum Ave, Richmond, VA?

Delivery is available Monday to Thursday from 10:30 AM to midnight, Friday and Saturday from 10:30 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

What are the takeout hours for Papa Johns Pizza at this location?

Takeout is available Monday to Thursday from 10:30 AM to 11:45 PM, Friday and Saturday from 10:30 AM to 12:45 AM, and Sunday from 11:00 AM to 11:00 PM.