At Papa Johns Pizza in Richmond, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 9811 Hull Street Road for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!
Customers frequently reported long wait times for delivery and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
There were mixed reviews on food quality, with some praising the pizza while others complained about poor preparation and missing toppings.
Friendly Staff
Many customers noted the friendliness and helpfulness of the staff, which contributed positively to their experience.
Delivery Problems
Numerous reviews highlighted issues with delivery, including cold food upon arrival and delays beyond the estimated delivery time.
Inconsistent Orders
Several customers experienced inconsistencies with their orders, such as missing items or incorrect pizzas, leading to disappointment.
FF
FirstName
1 day ago
1.0
Got 2 XL Pizzas for here yesterday evening. By midnight everyone in my house had either thrown up or was explodingfrom the other end. I'm posting this still with stomach cramps... what in the world did they serve us?!? Did anyone else get sick 11/23rd after having pizza from here?
CB
C Sue Brewer
Oct 23, 2025
4.0
Employee would not answer the window pick up, had to walk around and go inside anyway.
JH
James Hunte
Sep 29, 2025
2.0
Just not a good Papa Johns. There is a noticeable quality difference at this location.
ZK
ZEPYUR G. KHALAPYAN
Jul 17, 2025
4.0
Still good pizza just very expensive
DC
Dee de Cheubel
Jun 6, 2023
5.0
I love big New Yorker foldable Pizza but what I don't like is the 599 delivery fee did Papa John's just keeps. How much of that actually goes towards the driver probably not much if anything at all