At Papa Johns Pizza in Richmond, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 6100 W BROAD ST for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!
Numerous customers reported late, incorrect, or missing orders, leading to frustration and dissatisfaction.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others experienced rude or unhelpful interactions.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or poorly made pizzas, while others enjoyed their meals.
Delivery Problems
Frequent complaints about delivery delays and issues with drivers, including unprofessional behavior.
AW
Ally Singer Wright
Dec 15, 2025
1.0
late orders, even when ordered in advance and selected future time, no updates, ETA remained incorrect and no one answers phone when you call to inquire. most recent pizza was scheduled in advance for a 6:00 delivery, said it baked at 6 and arrived at 6:50, no one answered phone when called/inquired. have had multiple previous order issues with this location and won't be ordering again
SM
Stacy M
Nov 26, 2025
2.0
Ordered for food to arrive at 12pm. Had to call the store because as of 12:40pm the food had not been delivered. Was told that the driver was less than five minutes away. No apology from the store. Will not use this store again.
AV
Angel Venegas
Nov 24, 2025
5.0
The only guy working at night was a super sweet guy a fast order and friendly even 10 minutes before closing. Thank you to that guy who gave me and my friends a free cookie pie❤️❤️
BO
Be Outside
Sep 22, 2025
1.0
Order was late pizza was cold, order was wrong.
A hungry disappointed family
Waste of money and time
CN
Colleen Nutile
Sep 20, 2025
1.0
They will keep getting your order wrong and when you get the order it will be cold never got. Its not hard to get the order right. But they can never get orders right at all
What are the operating hours for Papa Johns Pizza in Richmond, VA?
Papa Johns Pizza in Richmond, VA operates from 10:30 AM to midnight Monday through Thursday, 10:30 AM to 1:00 AM on Friday and Saturday, and 11:00 AM to midnight on Sunday.
Does Papa Johns Pizza offer delivery and what are the delivery hours?
Yes, Papa Johns Pizza offers delivery services. Delivery hours are from 10:30 AM to midnight Monday through Thursday, 10:30 AM to 1:00 AM on Friday and Saturday, and 11:00 AM to midnight on Sunday.
Can customers place orders for carryout at this Papa Johns location?
Yes, customers can place orders for carryout. Takeout hours are from 10:30 AM to 11:45 PM Monday through Thursday, 10:30 AM to 12:45 AM Friday and Saturday, and 11:00 AM to 11:45 PM on Sunday.
How can I order Papa Johns Pizza online or via an app?
You can order online through the Papa Johns website or use their app available on the Apple App Store and Google Play Store. Links to order and the app are provided on the official Papa Johns Richmond location page.
What types of food and products does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery?
Yes, the Richmond location offers no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Richmond, VA?
It is located at 6100 W BROAD ST, Ste D, Richmond, VA 23230, USA.
What nearby places can I visit before or after getting pizza at Papa Johns?
Nearby places include 911 Mobile Nails for nail salon services, Kitchen and Bath Expo for home improvement needs, and Extra Space Storage if you need storage solutions. These locations make it convenient to combine your pizza visit with errands or self-care.
Are there other pizza options near Papa Johns Pizza Richmond?
Yes, Little Caesars Pizza is nearby, offering another pizza dining option if you want to compare menus or try a different style.
Is there convenient transit or delivery access near Papa Johns Pizza?
The UPS Access Point location nearby provides convenient shipping and courier services, and Enterprise Rent-A-Car offers rental vehicles, making it easy to combine your visit to Papa Johns with other errands or travel plans.