Panera Bread

4.1
829 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
11703 West Broad Street, Richmond, VA
23233, United States

Hours

Reviews

4.1
829 reviews
5 stars
483
4 stars
156
3 stars
78
2 stars
39
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, with many enjoying specific items like soups and sandwiches, though some noted inconsistencies and declining quality.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

Multiple customers reported cleanliness issues, particularly in the bathrooms and dining areas, which detracted from their overall experience.

Atmosphere

The atmosphere was often described as pleasant and suitable for meetings or casual dining, although some noted it could be noisy when crowded.

Customer Experience

While many customers had positive experiences with friendly staff, there were notable complaints about disrespectful service and lack of assistance.
  • CG
    Christian Gage
    5 days ago
    5.0
    Very expensive for what you get but that's anywheres now days wait wasn't bad
  • AN
    Asmaa Naqeeb90
    Dec 24, 2025
    5.0
    My fav restaurant! Delicious food and great service
  • OC
    Oliver C
    Dec 21, 2025
    5.0
    Great menu options and quick service. My only complaint is that they do not use their mobile order "rapid pick-up shelf." 99% of the time my order is located at the normal pick-up counter.
  • JP
    Jaruchan Palakawongs
    Dec 6, 2025
    5.0
    Glad to have it back in the Hollymead center!!
  • ET
    Ebony Turner
    Nov 20, 2025
    5.0
    India is absolutely amazing! Continue to be great young queen❤️

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Richmond on weekdays?

Panera Bread Richmond is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.