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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(833 reviews)

Business Details

11703 West Broad Street, Richmond, VA
23233, United States
(804) 364-6040

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
11703 West Broad Street, Richmond, VA
23233, United States

Hours

Reviews

4.1
833 reviews
5 stars
486
4 stars
156
3 stars
78
2 stars
39
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting specific items like the broccoli and cheddar soup, but some noted inconsistencies in portion sizes and quality.

Service Issues

Several reviews mentioned problems with order accuracy and slow service, with some customers expressing frustration over staff behavior.

Cleanliness

Multiple customers reported cleanliness issues, particularly in the bathrooms and dining area, which detracted from their overall experience.

Value for Money

Many customers felt that the prices were high relative to the portion sizes and quality of food received.

Positive Staff Interactions

Despite some negative experiences, many reviews praised the friendliness and helpfulness of the staff.
  • KB
    Kitty Burnett
    Feb 19, 2026
    5.0
    They occasionally forget to add our dill pickles to the many sandwiches we order here. We order whole sandwiches! We love the 🥦 broccoli and cheddar soup! We love those Chicken Avocado 🥑 BLT sandwich 🥪. The bacon should be cooked crispy brown! The Tuna sandwich is a great choice, too! The only complaint is about the not so ripe 🍅 tomatoes! I love juicy tomatos! Love those Lemonade/Agave drinks! It's worth every dollar!
  • QW
    Que Washington
    Jan 29, 2026
    1.0
    nothing i added to my salad was included . i tipped and that still didn’t make a difference in my order being correct . very disappointed .
  • KP
    Kelli Parker
    Jan 27, 2026
    5.0
    Food was delicious staff is friendly
  • TG
    Thomas Graham
    Jan 12, 2026
    5.0
    Very good food
  • CG
    Christian Gage
    Jan 7, 2026
    5.0
    Very expensive for what you get but that's anywheres now days wait wasn't bad

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Richmond on weekdays?

Panera Bread Richmond is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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