Panera Bread

4.1
822 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
11703 West Broad Street, Richmond, VA
23233, United States

Hours

Reviews

4.1
822 reviews
5 stars
477
4 stars
156
3 stars
78
2 stars
38
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting specific items like soups and sandwiches, but some noted inconsistencies in portion sizes and quality.

Service Experience

While many praised the friendly and attentive staff, there were several complaints about rude service and long wait times.

Cleanliness Issues

Multiple reviews pointed out cleanliness problems, particularly in the bathrooms and dining area, which detracted from the overall experience.

Atmosphere

The ambiance was often described as pleasant and suitable for meetings or casual dining, though some locations were noted as noisy or needing updates.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect food preparation.
  • ET
    Ebony Turner
    4 days ago
    5.0
    India is absolutely amazing! Continue to be great young queen❤️
  • HK
    hit kedia
    Nov 12, 2025
    4.0
    Nice 👍
  • BD
    Bob Dennis
    Oct 20, 2025
    5.0
    Loaded Baked Potato soup on a Fall day makes it so much better 😋
  • PP
    Phil P
    Oct 20, 2025
    5.0
    Brand new Panera. Been there multiple times now and the food is great, service great and the folks running the store are attentive and nice.
  • IL
    India Lipton
    Oct 13, 2025
    3.0
    The food is decent. The atmosphere is nice for a meeting which is why I was there. My bagel wasn’t sliced as requested and portions were on the small side today so a slightly lower rating was given. Not the best day but overall a good place.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread Richmond on weekdays?

Panera Bread Richmond is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.