Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
890 reviews
5 stars
441
4 stars
196
3 stars
99
2 stars
53
1 star
101
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as poorly prepared sandwiches, stale bread, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with overflowing trash and unclean tables.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service, as well as enjoying certain menu items.
High Prices
Several reviews mentioned that the prices were considered too high for the quality and quantity of food received.
- SSSue SalvatoreDec 24, 20255.0Great breakfast and lattes
- MMMeganDec 16, 20253.0Waited 20 minutes before someone came to register to take order then didn't receive proper order, no extra dressing and chicken in salad that I paid for.
- PEPriscilla Lewis EasleyDec 12, 20252.0Trash can was in kitchen overflowing with trash and trash on floor as food was being prepared..
- AAAdamsNov 28, 20251.0I ordered a breakfast sandwich rapid pickup online and arrived a couple minutes early. That was a mistake they then made sure to make me wait, for 12 minutes past the time it said it would be ready. Won't be going back
- MGMadisen GeorgeNov 21, 20253.0Ordered rapid pickup. My sandwich was given to me with more than half of the toppings not even on the sandwich. The cheese was literally still stuck together, I had to peel the slices apart myself to get more than one bite of a giant block of cheese right in the middle of the sandwich. Avocado wasn’t even sliced. Just two whole pieces that didn’t stay on the sandwich. It was an absolute mess. I also modified my sandwich to have NO aioli, but there was an orange aioli sauce all over half of the toppings. I do not like mayo. That is why I MODIFIED my sandwich to not have any. Overall terrible experience and this isn’t the first time this location has given me a sandwich like this.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the delivery hours for Panera Bread Richmond?
Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Can I order food online for pick-up or delivery from Panera Bread Richmond?
Yes, you can order online for delivery or rapid pick-up using their website or app.
What types of meals are served at Panera Bread Richmond?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What payment options are accepted at Panera Bread Richmond?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Richmond offer catering services?
Yes, catering is available at this location.
Is Panera Bread Richmond wheelchair accessible?
Yes, the location has wheelchair accessible parking, entrance, restroom, and seating.
What are some nearby places to Panera Bread Richmond for shopping or entertainment?
Nearby places include Spirit Halloween for costumes, DSW Designer Shoe Warehouse for shoes and accessories, and Muse Paintbar for bistro dining and creative activities.
Are there other dining options near Panera Bread Richmond?
Yes, nearby dining options include King Crab (seafood), Saltbox Oyster Company, Noodles and Company, Zoës Kitchen (Greek and Mediterranean), Ugly Dumpling (Chinese), CAVA, Yoshi Sushi, and American Tap Room.
Can customers visit other service locations near Panera Bread Richmond?
Yes, nearby services include the Virginia Department of Health Office of Vital Records, Truist bank, The Movement Architect physical therapy, Western Union money transfer, and UPS Access Point for shipping.