Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
521 reviews
5 stars
261
4 stars
118
3 stars
48
2 stars
28
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported problems with order accuracy, slow service, and unresponsive staff, leading to frustration.
Food Quality
Mixed reviews on food quality; while some enjoyed the salads and soups, others found items like sandwiches and baked goods unsatisfactory.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and bathrooms, with some customers expressing concern over unsanitary conditions.
Customer Service
While some staff members received praise for their helpfulness, others were described as rude or unprofessional, contributing to a negative experience.
Pricing Concerns
Customers frequently mentioned that prices were high relative to the quality and quantity of food received.
- NGnicole GibsonDec 18, 20252.0I love Panera but I purchased 2 large salads i asked for mixed greens because romaine has too many stalks by the time you take them out you don’t have a s salad I called directly back the gentleman said he would refund A week passed no refund so I contacted them again they promised to call back that was October I called again they said they couldn’t find me in thesystem they said they were in the office they needed to call the gm still after the I haven’t heard from them I called again they said the same thing, am I wrong for pursuing my replacement at this point do I give up on Panera like they have given up on me?
- MDMaggie DesmondDec 17, 20254.0So very crowded
- OCOliver CDec 14, 20255.0Standard Panera. This location has a drive-thru.
- CCCheryl CastleNov 26, 20254.0Good food. Price a bit high for the quantity of meat on sandwiches. Salad great
- MCMichael CovertNov 26, 20254.0Standard Panera
Frequently Asked Questions About Panera Bread
Does Panera Bread Richmond accept reservations?
No, Panera Bread Richmond does not accept reservations.
What are the opening hours for Panera Bread Richmond?
Panera Bread Richmond is open daily from 7:00 AM to 9:00 PM.
Can I order food online for delivery or pick up at Panera Bread Richmond?
Yes, you can order food online for delivery or rapid pick-up using Panera Bread's official website or app.
Does Panera Bread Richmond have a drive-thru service?
Yes, Panera Bread Richmond offers a drive-thru service for convenient ordering and pick-up.
What types of meals are served at Panera Bread Richmond?
Panera Bread Richmond serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Richmond?
Panera Bread Richmond accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What is the dress code at Panera Bread Richmond?
The dress code at Panera Bread Richmond is casual.
What nearby attractions can I visit around Panera Bread Richmond?
Nearby you can visit Monster Mini Golf - Tuckahoe, VA, an amusement park offering miniature golf and fun activities for all ages.
Are there shopping options near Panera Bread Richmond?
Yes, nearby shopping options include Foot Locker, Journeys, and Sears for shoes and apparel.
What services can I access near Panera Bread Richmond related to phone repair?
Near Panera Bread Richmond, you can find Cellairis-Cell Tech and Cell Fashion Repair/Hitech for mobile phone repair and accessories.