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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(525 reviews)

Business Details

1370 N Parham Rd, Richmond, VA
23229, United States
(804) 288-3016

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1370 N Parham Rd, Richmond, VA
23229, United States

Hours

Reviews

3.9
525 reviews
5 stars
263
4 stars
120
3 stars
48
2 stars
28
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and significant issues with order accuracy and responsiveness.

Food Quality

Feedback on food quality was varied, with some praising specific items while others reported issues like cold food, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and bathrooms, with some customers expressing disappointment over unsanitary conditions.

Pricing

Many customers felt that the prices were high relative to the quality and quantity of food received, leading to dissatisfaction.

Atmosphere

The atmosphere was generally described positively, with mentions of a pleasant dining environment and good seating.
  • CP
    Carri Pandolfe
    Feb 18, 2026
    4.0
    Great service, very friendly man on the register.
  • NN
    Ne Nay
    Jan 14, 2026
    5.0
    The atmosphere here is great and I always enjoy coming here, although the food is pretty expensive. I don't know the name of this employee, but there's a taller blonde guy with a beard who I've seen multiple times and he's always super nice and friendly which I appreciate, so I hope he's getting the recognition he deserves here
  • NG
    nicole Gibson
    Dec 18, 2025
    2.0
    I love Panera but I purchased 2 large salads i asked for mixed greens because romaine has too many stalks by the time you take them out you don’t have a s salad I called directly back the gentleman said he would refund A week passed no refund so I contacted them again they promised to call back that was October I called again they said they couldn’t find me in thesystem they said they were in the office they needed to call the gm still after the I haven’t heard from them I called again they said the same thing, am I wrong for pursuing my replacement at this point do I give up on Panera like they have given up on me?
  • MD
    Maggie Desmond
    Dec 17, 2025
    4.0
    So very crowded
  • OC
    Oliver C
    Dec 14, 2025
    5.0
    Standard Panera. This location has a drive-thru.

Frequently Asked Questions About Panera Bread

Does Panera Bread Richmond accept reservations?

No, Panera Bread Richmond does not accept reservations.

What are the opening hours for Panera Bread Richmond?

Panera Bread Richmond is open daily from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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