Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
514 reviews
5 stars
259
4 stars
114
3 stars
48
2 stars
27
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with several mentioning cold or poorly prepared items, such as burnt grilled cheese and watery soups.
Service Issues
Many reviews highlighted slow service, order inaccuracies, and unresponsive staff, particularly during busy times.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms, with some describing the restaurant as dirty.
Customer Service
While some staff were praised for their helpfulness and professionalism, others were criticized for rudeness and lack of attention to customer needs.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food.
- MSMickie StillNov 5, 20255.0Love my clean food. My favorite spot!
- FLFabiola LeaoOct 27, 20251.0This isn't my first time at this Panera, and I'm disappointed. I ordered a chicken sandwich and couldn't completely shred the whole pieces that were placed in the freezer. The caramelized onions on my husband's sandwich were awful, and the soups were terrible. It's very different from any other Panera I've been to. I'll definitely never go back to this one again.
- JMJensen MaxwellSep 19, 20255.0I have placed several Panera catering orders before at other locations, but I was absolutely blown away by this location's service. I ordered 4 bagel packs that needed to be delivered to 4 separate locations. The employee who packed my order not only made sure the bagels were varied correctly, but also put the plates and cream cheeses in separate bags for easy delivery. I did not request this, they just did it because they thought it would be helpful. I would definitely order catering from this location again.
- BTBobby TurnerSep 15, 20251.0If I could give zero stars, I would I’m new to this location move not a week ago in morning to try this place out since I have never tried Panera bread before we will definitely say it be the last I got the four cheese soufflé in the steak and weight the soufflé was OK Way too creamy in the steak and bake. I wasn’t even able to eat. It was uneditable. The baguette that I had it on was so hard I couldn’t even bite it. I bit it in. I cracked it too, trying to eat. It will not be going here again.
- MGMary GarzaSep 1, 20253.0Asian chicken salad was meh. Someone else in our party ordered a half sandwich-not a Pick 2 and it was more than the posted price. I was told they only posted the pick 2 prices. That's decieving. If I come back, I'll know better, Panera.
Frequently Asked Questions About Panera Bread
Does Panera Bread Richmond accept reservations?
No, Panera Bread Richmond does not accept reservations.
What are the opening hours for Panera Bread Richmond?
Panera Bread Richmond is open daily from 7:00 AM to 9:00 PM.
Can I order food online for delivery or pick up at Panera Bread Richmond?
Yes, you can order food online for delivery or rapid pick-up using Panera Bread's official website or app.
Does Panera Bread Richmond have a drive-thru service?
Yes, Panera Bread Richmond offers a drive-thru service for convenient ordering and pick-up.
What types of meals are served at Panera Bread Richmond?
Panera Bread Richmond serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Richmond?
Panera Bread Richmond accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What is the dress code at Panera Bread Richmond?
The dress code at Panera Bread Richmond is casual.
What nearby attractions can I visit around Panera Bread Richmond?
Nearby you can visit Monster Mini Golf - Tuckahoe, VA, an amusement park offering miniature golf and fun activities for all ages.
Are there shopping options near Panera Bread Richmond?
Yes, nearby shopping options include Foot Locker, Journeys, and Sears for shoes and apparel.
What services can I access near Panera Bread Richmond related to phone repair?
Near Panera Bread Richmond, you can find Cellairis-Cell Tech and Cell Fashion Repair/Hitech for mobile phone repair and accessories.