Brand Certified
Panera Bread
3.9(525 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
810 West Grace Street, Richmond, VA
23220, United States
Certified by Panera Bread • Mar 01, 2026
(804) 340-5252
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/va/richmond/810-west-grace-street
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.9
525 reviews
5 stars
251
4 stars
128
3 stars
62
2 stars
35
1 star
49
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
While some staff were praised for being friendly and helpful, others were noted for being rude or unprofessional.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and poor overall hygiene.
Food Quality
The food received mixed reviews; while some found it delicious, others complained about it being cold or poorly prepared.
Availability Issues
Customers frequently noted that the restaurant was often out of key items, including bread and drinks.
- JSJulia SFeb 14, 20263.0Marked my order as ready for pickup and when I got there they said they ran out of what I ordered. I was told by one employee that they have to mark the order as ready even if it can’t be fulfilled, and that they can’t reach out to people about their orders, but then the manager said they tried reaching out to me but the call went straight to voicemail, but I never even received a phone call in the first place. So which one is it?? I was left feeling very confused about the whole thing. They offered to replace my order with something else which was nice but I was already late for work by that point so it was just a huge waste of my time.
- ESElla SomersJan 13, 20261.0Ordered just a bagel not toasted or anything and had to wait over 20 minutes. When I went up to the desk to ask about the status they shoved it in my face. Whole time it was ready just sitting on the counter while they worked on other orders.
- SSSujeevan SriskanthanJan 1, 20265.0Fresh and tasty..good size portions
- NRNick RulofDec 29, 20255.0Vibey!
- SDshante dundeeDec 12, 20251.0Do not order from here if you want your order to be correct. Don’t pay for extra anything — cause you won’t get it. And if you’re allergic to anything — beware — they won’t add / remove the actual things you requested.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are the opening hours of Panera Bread in Richmond?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Can I order Panera Bread food online for pickup or delivery?
Yes, you can order online for rapid pick-up or delivery through their website or app.
Does Panera Bread offer delivery and takeout services?
Yes, Panera Bread provides both delivery and takeout options.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the address and contact number for Panera Bread in Richmond?
Panera Bread is located at 810 West Grace Street, Suite 2, Richmond, VA 23220. You can reach them at +1 804-340-5252.
Is Panera Bread Richmond a casual dining restaurant?
Yes, the attire at Panera Bread Richmond is casual.
What nearby restaurants can I visit around Panera Bread for more dining options?
Nearby dining options include Noodles and Company, CAVA (Mediterranean restaurant), Chipotle Mexican Grill, Bonchon (Asian fusion), Bento Sushi, &pizza - VCU (pizza and Italian), IHOP for breakfast and brunch, and Got Dumplings (pan Asian).
Are there any nearby entertainment or shopping spots around Panera Bread?
Yes, nearby you can find Velocity Comics (comic book and gift store), Blue Bones Vintage (clothing and thrift store), and Emanata (arts and entertainment).
What nearby services are available near Panera Bread for beauty and wellness?
Near Panera Bread, there is Indigo (beauty salon and spa), Atelier Cosmetic Tattooing (beauty salon and makeup artist), and Ramz Nails (nail salon and beauty spa).
Brand Certified Facts from Panera Bread
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Certified March 01, 2026Yext Knowledge Graph
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