Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
922 reviews
5 stars
495
4 stars
206
3 stars
90
2 stars
43
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were reported as rude or unenthusiastic.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent; while some items were praised as delicious, others were criticized for being poorly prepared or not meeting expectations.
Cleanliness
Several reviews mentioned cleanliness issues, including sticky floors and unsanitary conditions in the bathrooms.
Wait Times
Customers frequently reported long wait times for both drive-thru and in-store orders, contributing to a negative experience.
- KLKat LJan 8, 20265.0It was way better than expected. Really appreciate the service. The manager was really really nice. Thank you so much
- SCSteven cooperJan 1, 20262.0They feed the homeless so the dining room was filled with all homeless. And every table was filthy. If that's your thing, then this is your Panera.
- WHWendell HicksDec 1, 20255.0My online order was ready on time and perfect. I was assisted by Joe and he provided great customer service. Thank you all
- JMJackie MyersNov 21, 20251.0At 7:30 on a Friday night. Went to drive thru..placed my order , waited 6 - 10 mins in line to be told they dont have soup or bread. Your PANERA BREAD ! How do you not have bread....crazzzzzy ! It seems maybe you need new management or just shut the doors. Horrible Horrible !!
- KBK BNov 20, 20255.0Great staff over there. Yelana greeted me with a warm smile on a brisk evening.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Richmond accept reservations?
No, Panera Bread Richmond does not accept reservations.
What are the opening hours for Panera Bread Richmond?
Panera Bread Richmond is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread Richmond offer delivery service?
Yes, Panera Bread Richmond offers delivery daily during their open hours.
Can I order food online from Panera Bread Richmond?
Yes, you can order online using their website or the Panera Bread app available on the Apple App Store.
What types of meals are served at Panera Bread Richmond?
Panera Bread Richmond serves breakfast, lunch, brunch, and dinner meals.
What payment options are accepted at Panera Bread Richmond?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Richmond have a drive-thru service?
Yes, Panera Bread Richmond has a drive-thru service available.
Which nearby places can I visit before or after dining at Panera Bread Richmond?
Nearby you can visit Wells Fargo Bank for financial services, Starbucks for additional coffee options, and Martin's Super Markets for grocery shopping.
How can nearby 7-Eleven help when visiting Panera Bread Richmond?
7-Eleven offers convenience store items, gas station services, and liquor, making it convenient for quick stops before or after visiting Panera Bread Richmond.
Are there any beauty or wellness places near Panera Bread Richmond?
Yes, JCPenney Salon White Oak Village and Jasmine Nails & Spa are close by, offering beauty and grooming services you might want to visit along with Panera Bread Richmond.