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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(927 reviews)

Business Details

4483 South Laburnum Avenue, Richmond, VA
23231, United States
(804) 222-0478

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richmond is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4483 South Laburnum Avenue, Richmond, VA
23231, United States

Hours

Reviews

4.1
927 reviews
5 stars
498
4 stars
207
3 stars
90
2 stars
44
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, long wait times, and incorrect orders.

Food Quality

While some enjoyed the food, others complained about poor quality, incorrect items, and unsatisfactory preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and sticky floors.

Positive Experiences

Despite the issues, some customers praised specific staff members for their excellent service and expressed overall satisfaction with their meals.
  • DK
    David Koran
    Feb 16, 2026
    5.0
    Everything was good like a typical Panera bread. However, there was no decaf left and since I can't drink caffeine, I just had to drink water.
  • TJ
    Taylor Jenkins
    Feb 14, 2026
    4.0
    Just leaving this to note the I’m assuming manager or shift lead with the short pink hair was extremely rude in the way she talked to her staff, aggressive and condescending for no reason. Maybe it was an off day for them but it’s just a sandwich shop…it’s not that deep. Made me and my friend uncomfortable as a guest.
  • KL
    Kat L
    Jan 8, 2026
    5.0
    It was way better than expected. Really appreciate the service. The manager was really really nice. Thank you so much
  • SC
    Steven cooper
    Jan 1, 2026
    2.0
    They feed the homeless so the dining room was filled with all homeless. And every table was filthy. If that's your thing, then this is your Panera.
  • WH
    Wendell Hicks
    Dec 1, 2025
    5.0
    My online order was ready on time and perfect. I was assisted by Joe and he provided great customer service. Thank you all

Frequently Asked Questions About Panera Bread

Does Panera Bread in Richmond accept reservations?

No, Panera Bread Richmond does not accept reservations.

What are the opening hours for Panera Bread Richmond?

Panera Bread Richmond is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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