Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Richmond on the corner of Huguenot Road and Robious Road in the Huguenot Village Shopping Center.
Customer service experiences varied widely, with some servers receiving high praise for attentiveness and friendliness, while others were criticized for being inattentive or rude.
Food Quality
Food quality was inconsistent, with several customers reporting unsatisfactory meals, including overcooked or flavorless dishes, while others enjoyed their meals.
Dining Experience
Many customers appreciated the welcoming atmosphere and cleanliness of the restaurant, but some reported long wait times and poor service during busy periods.
Takeout Performance
Takeout orders generally received positive feedback for being accurate and timely, although there were instances of incorrect or unsatisfactory food.
Staff Recognition
Several reviews highlighted specific staff members, particularly Amanda and Sheri, for their exceptional service, contributing positively to the overall dining experience.
SC
Sylvia Cummings
Nov 14, 2025
5.0
I'm a veteran. I am proud to say they really know how to treat their veteran
SB
Sydney Baughman
Nov 6, 2025
5.0
Had an excellent experience with Jen! She was very attentive, and made sure I had everything I needed! Fun conversation and good vibes, will definitely be back!
VM
Victoria MacLean
Nov 3, 2025
3.0
Quality has severely declined. Fatty tough prime rib. Burger was good.
TB
Tony Brooks
Oct 25, 2025
5.0
Amanda in the takeaway line was fantastic. She quickly addressed an issue with how my ranch dressing was packaged. 5 stars for her!!
KB
Keith Bracey
Oct 11, 2025
1.0
Had a daddy daughter dinner. Sat down and no once came to wait on us. Waited for about 15 mins. Needless to say there was hardly no one in the restaurant. The manger, waiters, and staff were all standing around talking at the bar. We left. Horrible experience.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Richmond on weekdays?
Outback Steakhouse in Richmond is open from 11:00 AM to 10:00 PM Monday through Thursday.
Does Outback Steakhouse offer any special happy hour timings?
Yes, they offer happy hour daily from 4:00 PM to 6:00 PM.
Can I order food for pickup or delivery from Outback Steakhouse Richmond?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Outback Steakhouse located in Richmond?
It is located at 2063 Huguenot Road in the Huguenot Village Shopping Center, Richmond, VA 23235.
What types of payments are accepted at Outback Steakhouse Richmond?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Does Outback Steakhouse Richmond accommodate families and children?
Yes, they welcome families and children and have high chairs and a children's menu available.
Where can I find gluten-free menu options at Outback Steakhouse?
Gluten-free menu items are available and can be viewed at https://www.outback.com/nutrition/gluten-free.
Are reservations required or accepted at Outback Steakhouse Richmond?
Reservations are accepted but not required.
What nearby shopping center can customers visit when dining at Outback Steakhouse Richmond?
Customers can visit the Huguenot Village Shopping Center, which houses Outback Steakhouse and other local shops.
What other dining options are available near Outback Steakhouse Richmond?
Nearby dining options include Eggs Up Grill for breakfast, Zoes Kitchen for Mediterranean cuisine, and Fusion Bowl for Asian fusion and Hawaiian dishes.