Outback Steakhouse

4.2
1812 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Richmond on the corner of Huguenot Road and Robious Road in the Huguenot Village Shopping Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2063 Huguenot Road, Richmond, VA
23235, United States

Hours

Reviews

4.2
1,812 reviews
5 stars
1,108
4 stars
363
3 stars
132
2 stars
77
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some servers receiving high praise for attentiveness and friendliness, while others were criticized for being inattentive or rude.

Food Quality

Food quality was inconsistent, with several customers reporting unsatisfactory meals, including overcooked or flavorless dishes, while others enjoyed their meals.

Dining Experience

Many customers appreciated the welcoming atmosphere and cleanliness of the restaurant, but some reported long wait times and poor service during busy periods.

Takeout Performance

Takeout orders generally received positive feedback for being accurate and timely, although there were instances of incorrect or unsatisfactory food.

Staff Recognition

Several reviews highlighted specific staff members, particularly Amanda and Sheri, for their exceptional service, contributing positively to the overall dining experience.
  • SC
    Sylvia Cummings
    Nov 14, 2025
    5.0
    I'm a veteran. I am proud to say they really know how to treat their veteran
  • SB
    Sydney Baughman
    Nov 6, 2025
    5.0
    Had an excellent experience with Jen! She was very attentive, and made sure I had everything I needed! Fun conversation and good vibes, will definitely be back!
  • VM
    Victoria MacLean
    Nov 3, 2025
    3.0
    Quality has severely declined. Fatty tough prime rib. Burger was good.
  • TB
    Tony Brooks
    Oct 25, 2025
    5.0
    Amanda in the takeaway line was fantastic. She quickly addressed an issue with how my ranch dressing was packaged. 5 stars for her!!
  • KB
    Keith Bracey
    Oct 11, 2025
    1.0
    Had a daddy daughter dinner. Sat down and no once came to wait on us. Waited for about 15 mins. Needless to say there was hardly no one in the restaurant. The manger, waiters, and staff were all standing around talking at the bar. We left. Horrible experience.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.