Outback Steakhouse

Reviews

• FO

  FERMIN Montes de Oca

  2 days ago
  5.0
  Friends Jose, Liz, and I frequent the Outback Steakhouse at 7917 W Broad St, and our visits have consistently been first-class. The bottom line is that the food is great, and their staff is excellent. Today’s visit(11/12/25) inspired yet another five plus star review. Fortunately for us, this was the first time that we experienced the undeniable customer service skills of Lauren B. She listened well (got our entire order correct), personalized our needs (steaks were cooked perfectly), provided quick yet thorough service, was quite responsive, accommodating, funny, warm and super friendly. She literally brightened my day. Great job, Lauren! Seriously people, check out this amazing restaurant, and ask for Lauren.
• WR

  W. R.

  Nov 13, 2025
  5.0
  Came in for Veterans Day, called ahead for seating. Got seated much quicker than anyone else. Had an absolutely fantastic dinner with some of the best service I've had in a long time. Thank you so much for a great night out and Veterans Day dinner.
• JM

  Jim Mahoney

  Nov 10, 2025
  5.0
  Went here for their Veterans Day celebration. Our waitress was fabulous! We enjoyed the selection offered for Military and also took advantage of their take home meals. Food was delicious and prices were excellent for the take home meals, which is a great value in this economy
• SF

  syd farrar

  Nov 7, 2025
  5.0
  Outback used to be my favorite steakhouse. Had a bad meal at an Outer Banks Outlook about 2 years ago and have not returned. The meal and service at this location got me back on the Outback bandwagon
• RT

  Ra T

  Nov 3, 2025
  3.0
  During my recent visit, my family’s meals were served promptly; however, my order did not arrive. Although all of our meals were placed together, I was informed that my order had not gone through due to computer error. The manager acknowledged the issue and assured me that she would have my meal expedited. Unfortunately, my family completed their meals, and I was still waiting. Approximately 20 minutes after speaking with the manager, I inquired again about my order. Shortly afterward, the restaurant experienced a brief power outage for about 4 minutes. When power was restored, it took an additional 30 minutes for my food to finally be served. By that time, my family had already finished eating, and I had lost my appetite. I requested my meal be packaged to go, as the dining experience was no longer enjoyable. While I do appreciate that the manager removed my meal from the bill, the overall experience was disappointing and frustrating. I had intended to enjoy dinner with my family, but instead, the evening was overshadowed by delays and poor coordination. I hope this feedback helps improve communication and service efficiency for future guests

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