Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Richmond on West Broad Street in between East Parham Rad and Hungary Springs Road next to Enterprise.
Many customers praised the excellent service provided by staff members, highlighting specific servers who went above and beyond.
Food Consistency
While many reviews complimented the food quality, there were several mentions of inconsistencies in meal preparation, particularly with steak doneness.
Cleanliness Issues
Several customers reported cleanliness concerns, including dirty tables and unpleasant odors in the restaurant.
Positive Experiences
Numerous reviews reflected positive dining experiences, with customers expressing satisfaction with their meals and the overall atmosphere.
CC
Chachida
6 days ago
5.0
Great food and excellent service at Outback Steakhouse. The steak was delicious, and the fresh strawberry lemonade was refreshing and very tasty. definitely coming back!
MT
Mylyssa M Thompson
Jan 5, 2026
5.0
The skewers were amazing. The service was awesome. All for Catia she was the best!
PJ
Patrick Jackson
Dec 31, 2025
3.0
Got wings for the game. Hadn't had them in a while. Not sure if the seasoning has changed, bit they were not as good as I remembered. A bit too salty.
AU
Andie Ugarte-Nunez
Dec 12, 2025
5.0
I came here after a 12hr shift so excited to eat with my boyfriend and from the host to our server and everyone working it was FANTASTIC. That all happening about an hour or so before closing too! Our server Hannah went above and beyond to make sure we were comfortable, well taken care of, and packed up some bread for us to take home WITH fresh fountain drinks too. She really made our night and you can tell it's a lovely crew from the collaboration everybody has. We've been here many times before and it's always lovely and this visit was no exception. The food is exceptional but more importantly so are the people. Thank you to the Outback crew! Y'all rock :)
CS
Christopher Stephens
Dec 11, 2025
5.0
Shout out to the girl And the team who took my to go order on 12/11. Order 166. I had a little stomach bug and I ordered a baked potato. I also wanted a roll, but you couldn’t order that online. But girly Hooked me up with some rolls. Now I got a plain baked potato, some bread and butter and some ginger ale. And I can go recover. Shout out to you guys for hooking me up. A raised to this girlie! A promotion too. Give her The Keys to the city of Richmond! I hope when you go home tonight, both sides of your pillow stay cold. I hope when you wake up tomorrow, you wake up Fully refreshed and like two minutes before your alarm actually goes off. You deserve it, queen. You deserve it!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse on weekdays?
Outback Steakhouse is open from 11:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.
Does Outback Steakhouse offer happy hour specials, and when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Can I order delivery or pickup from Outback Steakhouse?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I find Outback Steakhouse's menu online?
The menu is available online at https://www.outback.com/menu/richmond-broad-st.
Is Outback Steakhouse wheelchair accessible?
Yes, the restaurant provides wheelchair accessible entrance, parking, seating, and restrooms.
What is the dress code for Outback Steakhouse on West Broad Street?
The attire is casual, making it a comfortable dining experience.
What nearby places can help if I need a rental car before or after dining at Outback Steakhouse?
Enterprise Rent-A-Car, Alamo Rent A Car, Avis Rent A Car, and Budget Rent A Car are nearby, convenient for customers needing vehicle rentals.
Are there other dining options near Outback Steakhouse on West Broad Street?
Yes, nearby options include Chicken Fiesta, a fast-food Tex-Mex and chicken restaurant, and Shahi Kitchen, an Indian restaurant.
What nearby stores are available if I want to shop for furniture after my meal at Outback Steakhouse?
Nearby furniture stores include CORT Furniture Clearance Center, U-Fab Interiors, Gabby and Summer Classics, and Summer Classics.