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Outback Steakhouse

4.2
(2797 reviews)

Business Details

7917 West Broad Street, Richmond, VA
23294, United States
(804) 527-0583
https://locations.outback.com/virginia/richmond/7917-west-broad-street

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Richmond on West Broad Street in between East Parham Rad and Hungary Springs Road next to Enterprise.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
7917 West Broad Street, Richmond, VA
23294, United States

Hours

Reviews

4.2
2,797 reviews
5 stars
1,545
4 stars
662
3 stars
283
2 stars
125
1 star
182

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while many enjoyed the steaks and other dishes, some reported dry or poorly cooked meals.

Service Excellence

Numerous customers praised the attentive and friendly service, highlighting specific staff members for their exceptional service.

Cleanliness Issues

Several reviews pointed out cleanliness concerns, including dirty tables and unpleasant odors in the restaurant.

Overall Experience

Many customers expressed satisfaction with their dining experience, noting a welcoming atmosphere and good value for money.
  • DD
    Dre'
    3 days ago
    5.0
    For as long as this location has been on W.Broad......they're consistent. Excellent Saturday night meal...
  • JM
    Jamecia Mcclendon
    Feb 24, 2026
    4.0
    The waitress went above and beyond for us. This was a wonderful experience in the snowfall. The food was okay...not the best, but awesome service.
  • ET
    Ethel Taylor
    Feb 21, 2026
    5.0
    This Outback has the best service, and food. Our dinner was delicious and enjoyed the great service! We highly recommend this Outback. You could tell they work hard to be the best!
  • MC
    Molly Caldera
    Feb 8, 2026
    5.0
    Absolutely delicious! Fast curbside pickup for the Superbowl. Food was hot and packaged with care. Thank you!
  • AA
    Andy Burch Licensed Real Estate Agent
    Feb 6, 2026
    5.0
    We had an exceptional experience at Outback Steakhouse this evening. The food was delicious, but the true standout was the impeccable service. As an Outback Steakhouse alum (2007–2009), I was genuinely impressed — the standard of hospitality was exactly what I remember striving for during my time there. I’d be remiss not to acknowledge the superb and friendly service provided by our server, Peter. He was attentive from start to finish, ensuring our drinks — including bar beverages — were served promptly and refilled without us ever needing to ask. One thing that truly stood out was his thoughtful use of suggestive selling. When my buddy was considering a burger, Peter recommended a special that also included a dessert for around the same price — a great value and a perfect suggestion. We also requested extra sauces for our Bloomin’ Onion and salads, and he automatically included some addl. sauce in to-go cups when we asked to have our food boxed up. At one point, I was glancing at the take-out specials menu on the table. Peter appeared seemingly out of thin air to walk me through the options, and thanks to his clear explanation, we ended up ordering something to take home as well. I sincerely hope the proprietor or management recognizes Peter for his outstanding service. Based on our experience, he is truly a role-model employee and a credit to your team.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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