Food quality is inconsistent, with some dishes praised for flavor while others are criticized for being overcooked or lacking freshness.
Service Issues
Customers reported long wait times and order inaccuracies, with some staff displaying poor attitudes.
Positive Experiences
Many customers enjoyed the lamb and chicken over rice, fried chicken, and other menu items, highlighting the friendly atmosphere.
Pricing Concerns
Some customers noted discrepancies in menu pricing and portion sizes, leading to dissatisfaction.
Cleanliness and Atmosphere
The restaurant is generally described as clean with a welcoming vibe, although some reviews suggest a need for improvement.
IJ
Isaiah J.
Oct 22, 2025
5.0
Philly cheese steak was good
PT
Pa Ali Thiam
Sep 21, 2025
5.0
“Lamb Over Rice” was bussin’ (good).
The lamb was thoroughly cooked (soft but crispy) and the whole meal was flavorful.
Will come through again In-Sha’Allah
DB
David Bowen
Sep 18, 2025
5.0
Always a good lunch spot on go.
FS
Freager Sanders
Sep 4, 2025
5.0
Ordered on Ap but it didn’t get to the restaurant until was there, so I had to wait 10 minutes to get fresh chicken. As usual, the chicken was on point!
CS
Chell Speed
Jul 28, 2025
1.0
Food was HORRIBLE! The chicken was somehow old,slightly burnt and pink inside all at once. The chicken also had zero flavor. The wedges were extremely oily. Mac and cheese was dry on top and was worst than Kraft. Did not get dinner roll with my meal. I will never order from here again.
Frequently Asked Questions About New York Chicken and Grill
What are the regular business hours of New York Chicken and Grill?
New York Chicken and Grill is open from 11:00 AM to 9:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday.
Does New York Chicken and Grill offer delivery service?
Yes, New York Chicken and Grill offers delivery as well as in-store pickup services.
What are the takeout hours for New York Chicken and Grill?
Takeout is available from 11:00 AM to 9:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sunday.
Where is New York Chicken and Grill located?
It is located at 3203 Richmond Hwy, Richmond, VA 23234, United States.
How can I contact New York Chicken and Grill?
You can reach them by phone at +1 804-655-2681.
Where can I view the menu and place an order online?
The menu and ordering options are available on their website at https://newyorkchickengrill.com/menu.
What type of food does New York Chicken and Grill specialize in?
New York Chicken and Grill specializes in chicken dishes including fried chicken, chicken wings, sandwiches, seafood, salads, and desserts.
Are there any nearby restaurants where I can grab a quick meal if New York Chicken and Grill is busy?
Yes, nearby options include Mr Submarine for fast food, Golden Skillet and Golden Chicken and Bread which also specialize in chicken dishes, and Azteca Mexican Restaurant if you prefer Mexican cuisine.
Is there a convenient place nearby for shopping or picking up essentials when visiting New York Chicken and Grill?
Yes, Family Dollar and Dollar General stores are located nearby for discount shopping and groceries.
Are there automotive services close to New York Chicken and Grill if I need car assistance during my visit?
Nearby automotive services include Copa Mundo Auto Inc for car sales and repairs, F & J Towing Inc, Advance Auto Parts, American Muscle Parts, and The Brake Stop for repairs and parts.