Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, often waiting over 30 minutes in the drive-thru and experiencing long delays for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Behavior
Feedback indicated that staff members were often rude and unhelpful, with several customers describing negative interactions with employees.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, including dirty tables and broken kiosks, contributing to a poor dining experience.
Management Issues
Customers expressed frustration with management's lack of responsiveness to complaints and overall poor handling of service problems.
AF
adnan farabi
6 days ago
1.0
20 minutes standing here at drive-through nobody was here they are just talking to each other inside nobody even care who is in the drive threw
They all need to fired immediately they’re not working like one of the women was fighting each other
SH
Sawyer Heppes
Feb 21, 2026
1.0
Had a mobile order and waited in line for twenty minutes, only to be told, they were only accepting doordash orders. Very inconvenient waste of my time
DT
Delanton Thomas
Feb 15, 2026
1.0
So me and my coworker went to this McDonalds location this morning and I got a #10 with a mocha iced coffee. They gave me a regular iced coffee then the manager argued with me that I had a mocha iced coffee. Nobody knew how to make a mocha iced coffee. I left totally disgusted and disappointed, customers shouldn’t have to tell a manager what a mocha iced coffee is! McDonald’s is totally a bummer nowadays!
KA
Katerine Bocanegra Acosta
Feb 9, 2026
1.0
40 minutos esperando por un café y un helado y no hay muchas personas y no les importaba que la gente esperara
CW
Charlotte Williams
Feb 4, 2026
1.0
Don't pull the cars if u can't keep up wit who orders are who the lady brought me the wrong order twice and still didn't have it then whe n I went in there ppl hollering they gave it out already right u did but to the wrong person 30 minutes for a chicken sandwich