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McDonald's

3.0
(1428 reviews)

Business Details

708 Hull St, Richmond, VA
23224, United States
(804) 231-3807
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
708 Hull St, Richmond, VA
23224, United States

Hours

Reviews

3.0
1,428 reviews
5 stars
395
4 stars
228
3 stars
229
2 stars
134
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting over 30 minutes in the drive-thru and experiencing long delays for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Feedback indicated that staff members were often rude and unhelpful, with several customers describing negative interactions with employees.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions, including dirty tables and broken kiosks, contributing to a poor dining experience.

Management Issues

Customers expressed frustration with management's lack of responsiveness to complaints and overall poor handling of service problems.
  • AF
    adnan farabi
    6 days ago
    1.0
    20 minutes standing here at drive-through nobody was here they are just talking to each other inside nobody even care who is in the drive threw They all need to fired immediately they’re not working like one of the women was fighting each other
  • SH
    Sawyer Heppes
    Feb 21, 2026
    1.0
    Had a mobile order and waited in line for twenty minutes, only to be told, they were only accepting doordash orders. Very inconvenient waste of my time
  • DT
    Delanton Thomas
    Feb 15, 2026
    1.0
    So me and my coworker went to this McDonalds location this morning and I got a #10 with a mocha iced coffee. They gave me a regular iced coffee then the manager argued with me that I had a mocha iced coffee. Nobody knew how to make a mocha iced coffee. I left totally disgusted and disappointed, customers shouldn’t have to tell a manager what a mocha iced coffee is! McDonald’s is totally a bummer nowadays!
  • KA
    Katerine Bocanegra Acosta
    Feb 9, 2026
    1.0
    40 minutos esperando por un café y un helado y no hay muchas personas y no les importaba que la gente esperara
  • CW
    Charlotte Williams
    Feb 4, 2026
    1.0
    Don't pull the cars if u can't keep up wit who orders are who the lady brought me the wrong order twice and still didn't have it then whe n I went in there ppl hollering they gave it out already right u did but to the wrong person 30 minutes for a chicken sandwich

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 708 Hull St, Richmond, VA?

McDonald's at 708 Hull St in Richmond, VA is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24 hours a day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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