Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,078 reviews
5 stars
380
4 stars
234
3 stars
202
2 stars
82
1 star
180
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some staff being friendly and efficient while others are reported as rude or inattentive.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.
Cleanliness
The cleanliness of the location is frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
Speed of Service
Service speed is hit or miss, with some customers experiencing quick service while others faced long waits.
- AAAhna AldredNov 17, 20251.0If I can taste the mildew in your ice then you need to get that machine cleaned or serviced or something there is no excuse for that you are going to make people sick. Your ice machine is molded on the inside and it needs to be addressed because I can actually taste it
- MSmelvin singhOct 26, 20251.0Cashier raged and closed the windows when I asked for my receipt
- SRsarai de rodriguezOct 23, 20255.0La comida es buena dependiendo de el establecimiento y lo que pidas, el servicio al cliente pues depende de cuanta paciencia tengas
- CMCorissa MartinezOct 23, 20255.0This location is the best in the area. They are very friendly and efficient. 99% of the time my order is correct and they are very nice if they need to fix something.
- KBKel BraunAug 15, 20255.0Great fast food and stellar service. Place was clean and they were on top of the orders. ONLY complaint is how those kiosks never really work right which I know is a company thing or have paper in them for a reciept.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 6850 Forest Hill Ave, Richmond, VA?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:30 PM.
When is the drive-thru at McDonald's on Forest Hill Ave available?
The drive-thru operates daily starting at 5:00 AM. It closes at midnight Monday through Thursday and Sunday, and stays open until 1:00 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's location, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:30 PM on Sunday.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer mobile ordering or curbside pickup services?
Yes, McDonald's offers curbside pickup, delivery including same-day and no-contact delivery, as well as mobile ordering through their app.
Where can I download the McDonald's app for easy ordering?
You can download the McDonald's app for iOS from the Apple App Store and for Android from the Google Play Store using provided links.
Are there any nearby places where I can pick up a movie rental before or after visiting McDonald's?
Yes, there is a Redbox rental kiosk nearby where you can rent movies conveniently before or after your meal at McDonald's.
If I'm visiting McDonald's and need automotive services, what options are close by?
Nearby you have Forest Hill Garage and Dance Service Center offering automotive repair and tire services, as well as Allen Tire and Advance Auto Parts for parts and accessories.
What nearby stores can I visit for convenience shopping or gas while at McDonald's?
7-Eleven and Sheetz are nearby convenience stores where you can shop or refuel, making it easy to run multiple errands in one trip.
Are there any nearby wellness or beauty services close to McDonald's?
Yes, you can find Hair Benders hair and beauty salon, Zen Health Spa for massage services, Brown Beauty Bar, and City Day Spa & Nail nearby for beauty and wellness needs.