Brand Certified
McDonald's
3.5(1089 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6850 Forest Hill Ave, Richmond, VA
23225, United States
Certified by McDonald's • Mar 01, 2026
(804) 323-1970
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,089 reviews
5 stars
383
4 stars
234
3 stars
202
2 stars
84
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, undercooked burgers, and missing components in orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty soda machines and overall lack of cleanliness in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service at specific times, indicating inconsistency in service quality.
- GWGray WolfFeb 23, 20265.0They have everything I need it's very well stocked and not very busy I can get in there and get back out
- PPPorsha Johnson (PaRiS)Feb 15, 20265.0I've recently come to this restaurant and it appears they are more professional and quality of the food is even better. There are new people in this store as well. Great job and I will be coming here all spring and summer long.
- CCCeeFeb 14, 20261.0I am writing to report a serious food safety concern. I ordered a Quarter Pounder with Cheese and Bacon, and upon taking a bite, I discovered the beef patty was raw and pink in the center. The meat was visibly undercooked. Serving undercooked ground beef poses a significant health risk, as it can carry harmful bacteria. This situation is hazardous and should be addressed immediately to prevent potential illness to other customers. I am requesting that this matter be investigated and that corrective actions be taken to ensure proper food safety standards are followed.
- DPDaniel PendergrassFeb 1, 20262.0Service was friendly but....the light over the sink the the men's bathroom is out, fries room temp, coke zero float, bread stale, and to top it off the new toy thats is literally scrolling the screen they don't have.
- MMMarianneJan 11, 20261.0After we went to the drive thru, the lady told us to come inside and we went inside THEN then they told to go BACK TO THE DRIVE THRU... then made us go around the drive through THREE times for 3 seperate drive orders. Their service sucked and the so did the workers 1
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 6850 Forest Hill Ave, Richmond, VA?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:30 PM.
When is the drive-thru at McDonald's on Forest Hill Ave available?
The drive-thru operates daily starting at 5:00 AM. It closes at midnight Monday through Thursday and Sunday, and stays open until 1:00 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's location, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:30 PM on Sunday.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer mobile ordering or curbside pickup services?
Yes, McDonald's offers curbside pickup, delivery including same-day and no-contact delivery, as well as mobile ordering through their app.
Where can I download the McDonald's app for easy ordering?
You can download the McDonald's app for iOS from the Apple App Store and for Android from the Google Play Store using provided links.
Are there any nearby places where I can pick up a movie rental before or after visiting McDonald's?
Yes, there is a Redbox rental kiosk nearby where you can rent movies conveniently before or after your meal at McDonald's.
If I'm visiting McDonald's and need automotive services, what options are close by?
Nearby you have Forest Hill Garage and Dance Service Center offering automotive repair and tire services, as well as Allen Tire and Advance Auto Parts for parts and accessories.
What nearby stores can I visit for convenience shopping or gas while at McDonald's?
7-Eleven and Sheetz are nearby convenience stores where you can shop or refuel, making it easy to run multiple errands in one trip.
Are there any nearby wellness or beauty services close to McDonald's?
Yes, you can find Hair Benders hair and beauty salon, Zen Health Spa for massage services, Brown Beauty Bar, and City Day Spa & Nail nearby for beauty and wellness needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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