Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,280 reviews
5 stars
691
4 stars
427
3 stars
421
2 stars
213
1 star
528
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including hair in food and dirty bathrooms.
Operational Issues
Customers expressed frustration with inaccurate hours of operation and issues with mobile ordering.
Food Quality
Several reviews highlighted problems with food quality, such as cold items and incorrect orders.
Staff Attitude
Many customers noted unprofessional behavior from staff, including lack of urgency and poor customer interaction.
- AZAntics Zal3 days ago1.0Just slow takes 30-40 minutes to get even 1 meal
- IMI Hate Me4 days ago5.0I been here a total of like 4 times at 4 different times of day and it was like a Christmas miracle. It's been a solid 3 years since I've been to a McDonald's that had good food AND MORE than pleasant staff. Beautiful, Elegant, 1 million stars
- JZjustin zehNov 10, 20255.0My son loves his McDonald's! This is a good one, in my opinion. Friendly service and very quick.
- KIKatt “Katt” IAmHerCobbsNov 9, 20255.0Great service, quick, polite, respectable, and always willing to help you
- MRMonique RileyOct 20, 20251.0The person at the first window was super sweet, but the woman at the second window… 😑 I told her I got the wrong drink, and she said, “Well, they put it in as a sweet tea.” And just stared at me…When I asked, “Can I at least get some lemon?” she looked annoyed and said, “Can you pull up then?” — then never came out with it. After waiting about five minutes, I had to go inside myself. The girl at the front counter was polite and quickly corrected my drink, which I appreciated. Also, they forgot my sauce — even though they charged me for it. It’s frustrating having to chase down something you already paid for, especially when the attitude at the window makes a simple fix feel impossible.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's restaurant on weekdays?
McDonald's is open from 5:00 AM to 2:00 AM Monday, Tuesday, and Friday, and from 5:30 AM to 11:00 PM on Wednesday and Thursday.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, runs 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's delivery online?
You can order delivery online through their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Does this McDonald's location have a rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby fast food restaurants besides McDonald's?
Yes, Taco Bell, a Mexican fast food restaurant, is nearby. Customers might enjoy trying both locations or choose based on their craving for burgers or Mexican cuisine.
What automotive services are available near McDonald's?
Nearby you can find Jiffy Lube Multicare for brake services, Auto Glass Now for auto glass repairs, Universal Collision Center, and H & A Towing and Recovery for towing and automotive repairs.
What dining options are available around McDonald's for Latin or Tex-Mex cuisine?
Nearby Latin and Tex-Mex restaurants include El Paraiso Family Restaurant, Latinos Unidos, and El Sabor Centroamericano, offering a variety of Latin American and Mexican dishes.
What is the address and contact number for this McDonald's location?
The McDonald's is located at 6808 Midlothian Tpke, Richmond, VA 23225, USA. You can contact them at +1 804-276-3219.