Brand Certified
McDonald's
3.2(2179 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6808 Midlothian Tpke, Richmond, VA
23225, United States
Certified by McDonald's • Mar 01, 2026
(804) 276-3219
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
2,179 reviews
5 stars
661
4 stars
403
3 stars
401
2 stars
202
1 star
512
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and unhelpful staff, particularly during late hours.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items and incorrect orders.
Cleanliness
Multiple customers noted unsanitary conditions, particularly in the bathrooms and with food handling.
Customer Service
There were numerous complaints about rude or indifferent staff, with some positive mentions of friendly service.
- AMAngie Marie2 days ago3.0Sucks
- CScorina Santos3 days ago1.0Store is not functional during nighttime hours even though it says drive through orders are accepted. Tried to pick up mobile order, however resturant workwrs avoid the window/drive through instead of saying they're unable to fulfill orders. We should bot be able to place an order online then. Turn mobile ordering off.
- TDTone DaoneFeb 24, 20265.0I come to this location often doing door dash and when I say for the past couple of months that I have came in I have had to always wait over 30 minutes but yesterday morning I came over five times and this new worker she said her name was Jasmine if I'm NT mitstaking and that was fastest that It was in and out. Then the other managers was very rude to her but through that she still workered with a smile the other workers need to learn from her. She was very helpful and sweet her attitude bright life to the place. I just wanting to let that be known as long as she is there I will continue to come. The older lady I didn't like the way she spoke to her as if they don't want her there, they need keep her if u ask me.
- INIvanna NicoleFeb 22, 20261.0The customer service at this McDonald's is terrible. Every time I go, the employees are grumpy and have a terrible attitude, making the experience very unpleasant. To make matters worse, they messed up my $34 order and gave me something that was only $17. It's frustrating and disappointing that such a big, well-known chain handles service and orders so poorly.
- PDPatrick DavisFeb 10, 20265.0Chicken got softer when it was cold which is cool.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's restaurant on weekdays?
McDonald's is open from 5:00 AM to 2:00 AM Monday, Tuesday, and Friday, and from 5:30 AM to 11:00 PM on Wednesday and Thursday.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday, from 5:00 AM to 4:00 AM on Friday, runs 24 hours on Saturday, and from 4:00 AM to 2:00 AM on Sunday.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's delivery online?
You can order delivery online through their website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Does this McDonald's location have a rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby fast food restaurants besides McDonald's?
Yes, Taco Bell, a Mexican fast food restaurant, is nearby. Customers might enjoy trying both locations or choose based on their craving for burgers or Mexican cuisine.
What automotive services are available near McDonald's?
Nearby you can find Jiffy Lube Multicare for brake services, Auto Glass Now for auto glass repairs, Universal Collision Center, and H & A Towing and Recovery for towing and automotive repairs.
What dining options are available around McDonald's for Latin or Tex-Mex cuisine?
Nearby Latin and Tex-Mex restaurants include El Paraiso Family Restaurant, Latinos Unidos, and El Sabor Centroamericano, offering a variety of Latin American and Mexican dishes.
What is the address and contact number for this McDonald's location?
The McDonald's is located at 6808 Midlothian Tpke, Richmond, VA 23225, USA. You can contact them at +1 804-276-3219.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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