Brand Certified
McDonald's
3.6(2195 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5925 Hopkins Rd, Richmond, VA
23234, United States
Certified by McDonald's • Mar 01, 2026
(804) 743-1843
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,195 reviews
5 stars
804
4 stars
482
3 stars
381
2 stars
175
1 star
353
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Service Quality
Feedback highlighted inconsistent service, with some customers experiencing friendly interactions while others faced rudeness and poor management.
Food Quality
Many reviews mentioned cold or stale food, with specific complaints about fries and burgers not meeting expectations.
Speed of Service
While some customers praised quick service, many others noted long wait times and delays in receiving their orders.
- MEMagdalena EnriquezFeb 13, 20261.0Muy mal servicio antes ordenaba por DoorDash y siempre me faltaban una orden por lo cual decidí ir al establecimiento lo mismo si no quieres estresarte no te recomiendo este McDonald’s mejor Codina en casa
- MEMagdalena EnríquezFeb 2, 20261.0Acabo de recibir mi orden por dordash y me falta una orde Es lo mismo de de siempre nunca revisan bien .siempre falta algo Si pido a domicilio es porque no quiero salir
- AYAnon YmousJan 16, 20265.0Welcoming environs and bountiful with diversity of people
- KDKari DandurandJan 8, 20263.0Pay attention to what someone requests and fulfill the order as ordered.
- JMJames MossJan 3, 20261.0Purchased using the online app for curbside pickup on 12/24/25 because Google said that that location was open. When I arrived at the location to pick up my order that was already paid for via the app to see that majority of the lighting was on. Called customer service and was told that the location management would call me within the next couple of days. Still waiting for that call or a refund to my credit card.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 5925 Hopkins Rd, Richmond, VA?
McDonald's is open from 6:00 AM to 11:00 PM daily, Monday through Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 2:00 AM on weekdays and Sundays, extending to 4:00 AM on Fridays and Saturdays.
Can I get McDonald's delivered and what are the delivery hours?
Yes, delivery is available daily. Delivery hours are from 5:00 AM to 2:00 AM on weekdays and Sundays, and extended until 3:59 AM on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location offers a drive-thru service.
Are there mobile ordering options available for this McDonald's?
Yes, you can use the McDonald's App on iOS or Android for mobile ordering, curbside pickup, and no-contact delivery.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby dining options are available around McDonald's at 5925 Hopkins Rd?
Nearby dining options include Waffle House (breakfast and brunch), Papa John's Pizza (pizza restaurant), and Pino's Pizza (Italian and pizza restaurant).
Are there banking services near this McDonald's location?
Yes, Bank of America and a Bank of America ATM are located nearby, providing convenient banking access.
What nearby services might be useful if I visit McDonald's at Hopkins Rd?
Nearby services include Meadow Dental Center and Far Soltanian Family Dentistry for healthcare, Walgreens for pharmacy needs, and A-OK Laundry for dry cleaning and laundry services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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