Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,332 reviews
5 stars
874
4 stars
505
3 stars
407
2 stars
190
1 star
356
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Order Accuracy
Many reviews highlighted consistent problems with order accuracy, with customers frequently receiving the wrong items or missing components.
Food Quality
Feedback indicated that food quality varied, with some customers receiving cold or stale items, while others praised the freshness of their meals.
Staff Friendliness
Despite service issues, some customers noted friendly and polite staff, particularly during breakfast hours.
Cleanliness
While some reviews mentioned clean bathrooms and dining areas, others reported dirty tables and a lack of attention to cleanliness.
- JWJustin WallNov 10, 20251.0This has got to be the worst McDonalds I’ve ever went to my food took 15 mins the employees were rude and impatient and they didn’t give us what we asked for we had to go inside to get the whole thing remade absolutely terrible service
- YOYenci OroscoOct 20, 20251.0That place has terrible service with the people who work there. I know that all work is tiring, but you pay for good service. I went yesterday and the person who served me was terrible.
- CWCraig WalstonOct 4, 20251.0Go inside. These “people” love to make you pay for stuff and leave it out of your order. That’s called stealing.
- TBTricia BromsethSep 30, 20255.0Went through drive thru 9/29/2025 around 5:30pm. It was quick, food was hot and staff was super friendly. Thank you! Keep up the great work.
- SBSherri BryantSep 27, 20254.0They didn't give the correct hit pies.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 5925 Hopkins Rd, Richmond, VA?
McDonald's is open from 6:00 AM to 11:00 PM daily, Monday through Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 2:00 AM on weekdays and Sundays, extending to 4:00 AM on Fridays and Saturdays.
Can I get McDonald's delivered and what are the delivery hours?
Yes, delivery is available daily. Delivery hours are from 5:00 AM to 2:00 AM on weekdays and Sundays, and extended until 3:59 AM on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location offers a drive-thru service.
Are there mobile ordering options available for this McDonald's?
Yes, you can use the McDonald's App on iOS or Android for mobile ordering, curbside pickup, and no-contact delivery.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby dining options are available around McDonald's at 5925 Hopkins Rd?
Nearby dining options include Waffle House (breakfast and brunch), Papa John's Pizza (pizza restaurant), and Pino's Pizza (Italian and pizza restaurant).
Are there banking services near this McDonald's location?
Yes, Bank of America and a Bank of America ATM are located nearby, providing convenient banking access.
What nearby services might be useful if I visit McDonald's at Hopkins Rd?
Nearby services include Meadow Dental Center and Far Soltanian Family Dentistry for healthcare, Walgreens for pharmacy needs, and A-OK Laundry for dry cleaning and laundry services.