Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,294 reviews
5 stars
363
4 stars
212
3 stars
277
2 stars
133
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and lack of attention.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; while some customers received hot and fresh food, many reported cold or poorly prepared items.
Speed of Service
Many customers experienced long wait times, particularly in drive-thru and curbside pickup, with some stating it was the slowest McDonald's they've visited.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
- STSaderia Tarley3 days ago1.0Unhealthy and bad service
- PEPerrish EasleyNov 17, 20255.0I ordered 40 nuggets 4 large 🍟 🍟 🍟 🍟 and a couple of 🍔🍔🍔🍔 last night food was fast and🔥🔥🔥 and good 💯
- SFSean FieldsNov 11, 20251.0This McDonalds was out of burgers and Ill leave it there.............
- CCCaryOct 29, 20255.0Wonderful customer service & very clean restaurant. Thank you
- TTTyler TrentOct 23, 20255.0Accessibility is obviously great. The service was very, very, very, very fast. The food was hot. The coffee was very hot. I had no issues whatsoever except with the McDonald's app, which is a huge problem. But the service at that location was so phenomenal that they helped me out even despite the app's problems so I appreciated it very much and I would absolutely recommend this. McDonald's address to anybody. That wants good quality food fast. I hope that they only hire people that really respect the community and want to help.The community get their orders in quickly and with highest quality in mind
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:30 AM to 11:00 PM on Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, drive-thru service is available. The drive-thru hours are from 5:30 AM to 11:00 PM Monday to Thursday, and to midnight on Friday and Saturday. On Sundays, it operates from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily. The delivery hours are from 5:30 AM to 10:29 PM Monday through Thursday and Sunday, and extended until 11:29 PM on Friday and Saturday.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a way to order ahead or use mobile ordering at this McDonald's?
Yes, you can use the McDonald's App available on both iOS and Android platforms to place orders ahead and access mobile offers.
Where is this McDonald's located?
Located at 607 E Laburnum Ave, Richmond, VA 23222, USA.
Are there any nearby gas stations where I can fuel up when visiting McDonald's?
Yes, nearby gas stations include Gas and Go, bp America, BP, Race Track Market Place, Market Place #7, Sunoco, and Exxon, all convenient if you need fuel or convenience items when visiting McDonald's.
What other food options are available near this McDonald's?
Nearby food options include Gyro Express & Shawarma, Pizza Hut, Papa Johns Pizza, Domino's Pizza, Krispy Krunchy Chicken, and Church's Chicken, providing a variety of cuisines around McDonald's.
Are there any entertainment or notable attractions near this McDonald's?
Yes, nearby attractions include the Richard Petty Driving Experience, Torque Club, and Virginia Credit Union Live!, offering entertainment options before or after your meal.