Brand Certified
McDonald's
3.2(1304 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
607 E Laburnum Ave, Richmond, VA
23222, United States
Certified by McDonald's • Mar 01, 2026
(804) 329-1237
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,304 reviews
5 stars
370
4 stars
215
3 stars
276
2 stars
134
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their friendliness while others are reported as rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality, with reports of cold, overcooked, or poorly prepared items.
Speed of Service
Service speed is a major issue, with many customers experiencing long wait times in both drive-thru and curbside pickup.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions.
- DDDeltoniousFeb 4, 20265.0Ms. Samia (sorry if I butchered the spelling) is the nicest most accommodating person I've had the pleasure of interacting with at the drive through here. She is not only warm and welcoming but goes out of her way to ensure the customer get what they need even tho she didnt have too. Thank you so much keep up the good work.
- TTTaylor TownsendJan 19, 20262.0I'm not even trying to complain, because I know every place has their bad days. I've been here 9 or 10 times (close and convenient) thinking maybe they had just got through a rush or were short staffed and that was the issue and they would get it right eventually. I really don't expect anything extravagent from McDonalds, mediocre at best (get what you pay for.) But this McDonalds is literally just 2 star, I can't even describe it any other way. The foods always cold, every single time. The orders always wrong. Again, I don't expect greatness but I would think 1 out of 10 would be right. I'm not even mad about it, I just don't want other people wasting their gas to get here or their money, go to the McDonalds on Mcchanicsville Turnpike instead, if you must have McDonalds.
- MMMichaelDec 31, 20251.0I used my reward points on a Frappe and their lazy employees said they couldn't make one. Can't even get the points back I spent for these people that probably can't even tie their own shoes.
- DMDeshawn MartinDec 9, 20255.0Like without the Donald's man....
- KMKris MDec 4, 20255.0By far exceeded my expectations. Stopped by 8:20 am, I was greeted with kindness, wasn't rushed, and spoke to kindly. Same at the first window, then again at the second. Food was cooked to perfection and fresh. Will most definetely be back!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:30 AM to 11:00 PM on Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, drive-thru service is available. The drive-thru hours are from 5:30 AM to 11:00 PM Monday to Thursday, and to midnight on Friday and Saturday. On Sundays, it operates from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily. The delivery hours are from 5:30 AM to 10:29 PM Monday through Thursday and Sunday, and extended until 11:29 PM on Friday and Saturday.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a way to order ahead or use mobile ordering at this McDonald's?
Yes, you can use the McDonald's App available on both iOS and Android platforms to place orders ahead and access mobile offers.
Where is this McDonald's located?
Located at 607 E Laburnum Ave, Richmond, VA 23222, USA.
Are there any nearby gas stations where I can fuel up when visiting McDonald's?
Yes, nearby gas stations include Gas and Go, bp America, BP, Race Track Market Place, Market Place #7, Sunoco, and Exxon, all convenient if you need fuel or convenience items when visiting McDonald's.
What other food options are available near this McDonald's?
Nearby food options include Gyro Express & Shawarma, Pizza Hut, Papa Johns Pizza, Domino's Pizza, Krispy Krunchy Chicken, and Church's Chicken, providing a variety of cuisines around McDonald's.
Are there any entertainment or notable attractions near this McDonald's?
Yes, nearby attractions include the Richard Petty Driving Experience, Torque Club, and Virginia Credit Union Live!, offering entertainment options before or after your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website