Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
Food quality is inconsistent, with reports of cold or poorly prepared items, particularly fries.
Speed of Service
Service speed is frequently criticized, with long wait times reported in both drive-thru and curbside pickup.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including bathrooms and dining areas.
MM
Michael
Dec 31, 2025
1.0
I used my reward points on a Frappe and their lazy employees said they couldn't make one. Can't even get the points back I spent for these people that probably can't even tie their own shoes.
DM
Deshawn Martin
Dec 9, 2025
5.0
Like without the Donald's man....
KM
Kris M
Dec 4, 2025
5.0
By far exceeded my expectations. Stopped by 8:20 am, I was greeted with kindness, wasn't rushed, and spoke to kindly. Same at the first window, then again at the second. Food was cooked to perfection and fresh. Will most definetely be back!
MB
Mo Br
Nov 30, 2025
4.0
It's McDonald's food. The fries were hot, the sweet tea was sweet, and the employees are always very pleasant at this location.
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:30 AM to 11:00 PM on Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, drive-thru service is available. The drive-thru hours are from 5:30 AM to 11:00 PM Monday to Thursday, and to midnight on Friday and Saturday. On Sundays, it operates from 6:00 AM to 11:00 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily. The delivery hours are from 5:30 AM to 10:29 PM Monday through Thursday and Sunday, and extended until 11:29 PM on Friday and Saturday.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a way to order ahead or use mobile ordering at this McDonald's?
Yes, you can use the McDonald's App available on both iOS and Android platforms to place orders ahead and access mobile offers.
Where is this McDonald's located?
Located at 607 E Laburnum Ave, Richmond, VA 23222, USA.
Are there any nearby gas stations where I can fuel up when visiting McDonald's?
Yes, nearby gas stations include Gas and Go, bp America, BP, Race Track Market Place, Market Place #7, Sunoco, and Exxon, all convenient if you need fuel or convenience items when visiting McDonald's.
What other food options are available near this McDonald's?
Nearby food options include Gyro Express & Shawarma, Pizza Hut, Papa Johns Pizza, Domino's Pizza, Krispy Krunchy Chicken, and Church's Chicken, providing a variety of cuisines around McDonald's.
Are there any entertainment or notable attractions near this McDonald's?
Yes, nearby attractions include the Richard Petty Driving Experience, Torque Club, and Virginia Credit Union Live!, offering entertainment options before or after your meal.