Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,859 reviews
5 stars
438
4 stars
301
3 stars
269
2 stars
213
1 star
638
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food being cold, poorly prepared, or missing items, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and operational disorganization.
- MBMike BollingDec 28, 20251.0Waited 20 minutes for Uber eats, disorganized, short temper staff, ridiculous honestly
- JMJenna McPheeDec 23, 20251.0The freaking staff could use some damn manners. Horrible service, no thank you, no you’re welcome, nothing! All I got was my food poorly wrapped and a snoody attitude from the drive thru. I could’ve eaten something better after a 12 hour day, guess I should’ve. Won’t be back at this location. Yall been warned, their attitude and work demeanor is lacking.
- MTMonique Paige TuckerDec 15, 20251.0The fries were gard the service was not good and filet smelt like fish
- CMCharles MurphyDec 14, 20255.0Quick service...fair prices...friendly staff...
- GWGladys “COOKIE” WatsonDec 14, 20254.0Some restaurants are ok and some are ruled fries and nuggets are cold, hard and old!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 8210 Brook Rd, Richmond?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight Thursday through Saturday.
What time does the drive-through open and close at this McDonald's location?
The drive-through opens at 6:00 AM every day. It closes at midnight Sunday through Wednesday, and at 1:00 AM Thursday through Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this location offers delivery, including same-day and no-contact delivery, as well as curbside pickup services.
Where can I place an order online for this McDonald's?
You can order online via the link https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android devices.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program?
Yes, you can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Wendy's, Hardee's, KFC, and Taco Bell, giving customers a variety of dining choices in the area.
Are there convenience stores or gas stations close to McDonald's for quick stops?
Yes, a 7-Eleven convenience store and gas station is nearby for quick snacks, drinks, or fueling your vehicle before or after your visit.
What hotels are located near this McDonald's for travelers?
Nearby hotels include Sleep Inn Richmond North, Broadway Motel, and Econo Lodge, convenient for guests looking for accommodations close to McDonald's.
Are there any health or wellness centers near McDonald's?
Yes, nearby health-related locations include CenterWell Senior Primary Care and Herbalife Wellness Healthy Living for medical and wellness needs.