Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Customer Experience
Overall, the customer experience was negatively impacted by staff attitudes and frequent order mistakes, leading to frustration among patrons.
JM
James McCracken
1 day ago
2.0
This McDonald's parked over 8 cars from the driveway. We waited more than 10 minutes for our food.
AB
ang bell
1 day ago
1.0
Terrible staff.
I am writing to report a very disappointing experience at one of your McDonald’s locations.
We arrived at the restaurant at 10:50 a.m. and were told that no orders could be taken until 11:01 a.m. when the lunch menu became available. Despite being present before 11:00, all customers were forced to wait, even though it was only a matter of minutes. Once ordering began, the staff immediately became disrespectful in their attitude.
After we placed our order, all cars were instructed to pull into parking spaces so the drive-thru timer could be beaten, rather than serving customers efficiently and honestly. This made the experience feel rushed, disorganized, and inconsiderate of customers’ time.
Overall, the service was unprofessional and frustrating. I expect better customer service and clearer communication from a company like McDonald’s, and I hope this issue is addressed with the staff involved.
They had 8 cases waiting in 8 different spots. The woman said and I quote “WE ANT GOT NO LUNCH FOOD READY “
AY
Anon Ymous
Dec 14, 2025
4.0
Early Sun mor
ning to warm and charge up. Deep cleaning was happening. They do it thoroughly!
JJ
Jordan Jackson
Dec 7, 2025
1.0
Had me waiting 10 mins for a frappe it's wildddd
EH
Esper Hunter
Dec 3, 2025
2.0
Been here over 10 times over 6 months and they consistently give you half the fries that your Large fry box holds. Must be instructed to do so. Expensive fries so the least you can do is put the base amount. Better to just order a small for the same amount. Cant get the app to work here once but works everywhere else