Brand Certified
McDonald's
3.2(1028 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3410 W Cary St, Richmond, VA
23221, United States
Certified by McDonald's • Mar 01, 2026
(804) 355-4123
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,028 reviews
5 stars
312
4 stars
184
3 stars
202
2 stars
92
1 star
238
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Numerous reviews highlighted rude staff and poor customer interactions, with some employees displaying unprofessional behavior.
Food Quality
Customers experienced cold food, incorrect preparation, and unsanitary conditions, with some noting that the food was not fresh.
Service Speed
Several reviews mentioned slow service, particularly during busy hours, leading to long wait times.
Cleanliness
Restroom facilities and dining areas were often reported as unclean or poorly maintained.
- ASAiden SharpFeb 20, 20262.0always giving me the wrong sauce and they only fill up the fry containers like halfway
- MCMizz CookieFeb 18, 20264.0Food always cold but yet you still wait tho.
- KKKeyasialovem3Feb 14, 20261.0And it looked like somebody took a bite out of my burger and they were hella rude.
- CSConnor StaffordFeb 3, 20261.0I ordered a 10 piece chicken nugget on the kiosk and picked 2 sauces. I didn’t get any I told an employee they told me I could only get one and would have to pay for the other one. I told him I already paid for 2 and the employee just pointed to a sign and shrugged he said I could get one or none. I again reiterated that I paid for 2 and didn’t receive any he again said I would have to pay for second. Absolutely lousy service avoid if possible I will not pay extra for a employee mistake
- CSCrystal SuberJan 14, 20262.0Restroom facilities weren't stocked or clean.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website