McDonald's

3.1
1836 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4110 Hull Street Rd, Richmond, VA
23224, United States

Hours

Reviews

3.1
1,836 reviews
5 stars
563
4 stars
284
3 stars
307
2 stars
179
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, long wait times, and incorrect orders.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, including managers.

Food Quality

While some customers enjoyed fresh and hot food, others complained about old or cold items.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and issues with the restroom access.

Customer Experience

Overall, the customer experience was poor, with many expressing frustration and disappointment.
  • KM
    Kevin Maldonado
    Nov 13, 2025
    1.0
    Drive thru took 20 minutes to serve 4 people.
  • TT
    Tezzy T
    Nov 10, 2025
    1.0
    McCrispy sandwich look old I try called the phone is busy
  • NA
    Nayeli Argueta
    Oct 27, 2025
    1.0
    The service is trash they make u wait up to 1 hour at the drive thru i ordered a happy meal and they made me wait 1 hour for it I hate this place
  • EK
    Ethan Knight
    Oct 27, 2025
    1.0
    Quite possibly the worst experience I've ever had at a McDonald's. And the bar for that is not high...
  • TC
    Tyler Crowe-Munoz
    Oct 25, 2025
    1.0
    It literally looks like y'all are playing with each other inside the store... Like.. inappropriately while there is a line waiting in the drive through... Nothings moving and you're not busy. The employee told me literally that he was "jacking off" inside the store... Wut. Comon y'all aren't even busy

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service?

Yes, drive-thru service is available 24/7 at this location.