Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,850 reviews
5 stars
568
4 stars
285
3 stars
307
2 stars
179
1 star
511
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned that the food was often served cold or old, with several customers expressing dissatisfaction with the freshness of their meals.
Customer Service
Numerous complaints highlighted rude and unprofessional staff behavior, with calls for better training and management to improve the customer experience.
Cleanliness
Several customers noted that the restaurant was dirty, with issues such as flies and unsanitary conditions reported.
- LZLaura Zavala1 day ago1.0Was at the drive thru window over 20mins and our other was never taken.. was told to wait a minute.. its the worst McDonald's ever..
- JPJoe Payne4 days ago4.0Professional staff and great service.
- MEMs EverythingDec 29, 20255.0Great Area grew up in this area I love South Side Plaza everything you need in one bus stop an then grab a quick bite to eat....
- CLCris Garcia LopezDec 25, 20251.0Cause when I go to McDonald’s I got asked to use the but they asked me to buy something first
- SBStarreese BagwellDec 8, 20251.0This is the worst McDonald's in world!!! The food is cold. I specifically ask my nuggets to be cooked to order but when I received them, they were so lukewarm. The order taker acted as though she didn't care. I've worked McDonald's for years and never treated people the way this stupid store does. I'm surprised the health department doesn't shut them down.
Frequently Asked Questions About McDonald's
What are the hours of operation for this McDonald's location?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's offer drive-thru service?
Yes, drive-thru service is available 24/7 at this location.
What delivery options are available at this McDonald's?
Delivery is available 24/7, including curbside pickup, same-day delivery, and no-contact delivery options.
How can I place an order for delivery or pickup from this McDonald's?
You can order via the McDonald's App, online at the delivery URL, or through quick links available on their website.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, free WiFi is available for customers at this location.
Where is this McDonald's located?
It is located at 4110 Hull Street Rd, Richmond, VA 23224, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit the South Hampton Motor Speedway for racing events or shop at Southside Plaza shopping center.
Are there grocery stores close to this McDonald's?
Yes, Super Fresh grocery store and Family Dollar are conveniently nearby for shopping needs.
What nearby services could be useful if I am visiting McDonald's?
Nearby you can find the Richmond Hispanic Liaison Office for community services and the Coin Cloud Bitcoin ATM for financial transactions.