Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,859 reviews
5 stars
664
4 stars
435
3 stars
353
2 stars
151
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising fast and friendly service while others report rude staff and long wait times.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting it as clean and well-maintained, while others describe it as dirty and unpleasant.
Food Quality
Food quality is generally good, with hot and fresh items reported, but there are complaints about incorrect orders and poorly prepared food.
Drive-Thru Efficiency
The drive-thru service is often highlighted as fast, but there are also reports of delays and issues with order accuracy.
Management Issues
Several reviews mention poor management practices, including staff behavior and order handling, which negatively impact the overall customer experience.
- DRDamien Ruiz2 days ago1.0Pésimo servicio ordené en línea y pasó una hora y el pedido no estaba listo mi pedido llegó dos horas después de que ordene y vivo a 8 minutos
- KPKamal Paul3 days ago5.0Clean place with quick service and friendly staff. Food came fresh and hot, and the drive-thru moved fast. Great for a quick stop, though peak hours can get a bit crowded.
- DNDave NolanNov 4, 20251.0I got a drink from there, and it wasting full. Then I checked my fries and that also was only half full. I will contact the manager in the morning for a refund or replacement
- TTTyler TrentOct 23, 20255.0The app sucks , but the service at this specific restaurant 607 laburnum avenue in mechanicsville is excellent
- CACynthia AmosOct 22, 20254.0The service is fast and efficient. The restaurant is usually very clean for a McDonald's. The frappe machine is almost never working or they're out of ingredients. But other than that and the awful area traffic, a pleasant place.
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
What are the delivery service hours for this McDonald's?
Delivery is available from 5:00 AM to 11:29 PM Monday through Thursday, 5:00 AM to 12:29 AM on Friday and Saturday, and 6:00 AM to 11:29 PM on Sunday.
Does this McDonald's location offer drive-through service and what are the hours?
Yes, drive-through service is available from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
What types of services does this McDonald's offer?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
The McDonald's is located at 4423 S Laburnun Ave, Richmond, VA 23231, United States.
Is there a mobile app to order from this McDonald's?
Yes, you can order through the McDonald's App available on iOS and Android platforms.
Can nearby locations help me plan my visit or errands around this McDonald's?
Yes, nearby restaurants such as Olive Garden Italian Restaurant, Red Lobster, Popeyes Louisiana Kitchen, and Taco Bell offer additional dining options before or after your visit.
Are there coffee shops near this McDonald's where I can grab coffee or a smoothie?
Starbucks is nearby and offers coffee, smoothies, and other beverages for you to enjoy before or after your meal.
What other services are available near this McDonald's for shopping or beauty needs?
Nearby stores include Verizon for mobile and internet services, Sally Beauty and several nail and beauty salons such as Lee Spa Nails, Diamonds and Pearls Salon and Spa LLC, and Neu Nails for beauty and spa treatments.