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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic manners.
Food Quality
Customers reported issues with food quality, including cold, burnt, or incorrect orders, and concerns about freshness.
Service Speed
Many customers experienced extremely slow service, particularly in the drive-thru, leading to long wait times.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.
Staff Attitude
Several reviews noted that staff appeared disinterested or unfriendly, contributing to a negative dining experience.
MR
Melody Roach
4 days ago
1.0
Absolutely horrible. I ordered the McSpicy Filet, and 2 double cheese burgers. The filet was burnt to a damn crisp I couldn’t even bite into it, the burgers my gosh just look at the photos attached, whoever works the overnight shift yall need to do better. If you would not eat it don’t serve it. Horrible this was around 1am. Do better.
RG
Robert George
Nov 16, 2025
1.0
1 star is to much, I wish I could give them 0 why is the drive thru open with no signs, that they only do mobile or door dash. No signs. Sit for 10 minutes or waiting to even be acknowledged, then they don't wanna take an order from a drive thru. Then you gave to sit and wait for all the people in front of you to go because you can't get out the line. this place has cost me about an hour of my life, for nothing. They should close this one down. It patheticDrive Thru that doesn't exist....
CB
Chryssi Blahh
Nov 15, 2025
4.0
Lobby was close due to it being limited staff had to go through drive through. Cashier however was nice and worked well under pressure.
KL
kelly lamb
Nov 13, 2025
1.0
I ordered the MC crispy meal chicken was so old and had a d the young lady at drive thru had a nasty attitude
DN
Dave Nolan
Oct 30, 2025
1.0
Had be late to work drove to a different mcdonalds just to be told they only have mcmuffins, and none of their machines work....
What are the operating hours for McDonald's at 2306 And 2310 Mechanicsvil Tpke, Richmond?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's restaurant offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
What types of pickup and delivery services does McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for McDonald's delivery?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby automotive services are available around the McDonald's location?
Nearby, you can find PGW for automotive parts and repairs, Smith & Company Auto Service, Tuffy Tire & Auto Service Center, ACS Auto Advisors, Apapa Motors, and Weaver Transmission Service for various automotive needs.
Are there any nearby transit or shuttle services that could assist in reaching McDonald's?
James Limousine Service offers limo and airport shuttle services near McDonald's, which can help you get to or from the location conveniently.
What other dining options are available near McDonald's on Mechanicsville Turnpike?
Nearby dining options include Sams Snack Shack, a halal food truck, and Stuart's Fresh Catch, a seafood restaurant.
Does this McDonald's location have any special programs or rewards for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.