McDonald's

3.2
2531 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2306 And 2310 Mechanicsvil Tpke, Richmond, VA
23223, United States

Hours

Reviews

3.2
2,531 reviews
5 stars
733
4 stars
428
3 stars
489
2 stars
249
1 star
632

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic manners.

Food Quality

Customers reported issues with food quality, including cold, burnt, or incorrect orders, and concerns about freshness.

Service Speed

Many customers experienced extremely slow service, particularly in the drive-thru, leading to long wait times.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty tables and unsanitary conditions.

Staff Attitude

Several reviews noted that staff appeared disinterested or unfriendly, contributing to a negative dining experience.
  • MR
    Melody Roach
    4 days ago
    1.0
    Absolutely horrible. I ordered the McSpicy Filet, and 2 double cheese burgers. The filet was burnt to a damn crisp I couldn’t even bite into it, the burgers my gosh just look at the photos attached, whoever works the overnight shift yall need to do better. If you would not eat it don’t serve it. Horrible this was around 1am. Do better.
  • RG
    Robert George
    Nov 16, 2025
    1.0
    1 star is to much, I wish I could give them 0 why is the drive thru open with no signs, that they only do mobile or door dash. No signs. Sit for 10 minutes or waiting to even be acknowledged, then they don't wanna take an order from a drive thru. Then you gave to sit and wait for all the people in front of you to go because you can't get out the line. this place has cost me about an hour of my life, for nothing. They should close this one down. It patheticDrive Thru that doesn't exist....
  • CB
    Chryssi Blahh
    Nov 15, 2025
    4.0
    Lobby was close due to it being limited staff had to go through drive through. Cashier however was nice and worked well under pressure.
  • KL
    kelly lamb
    Nov 13, 2025
    1.0
    I ordered the MC crispy meal chicken was so old and had a d the young lady at drive thru had a nasty attitude
  • DN
    Dave Nolan
    Oct 30, 2025
    1.0
    Had be late to work drove to a different mcdonalds just to be told they only have mcmuffins, and none of their machines work....

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2306 And 2310 Mechanicsvil Tpke, Richmond?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's restaurant offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24/7.