Brand Certified
McDonald's
3.1(2528 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2306 And 2310 Mechanicsvil Tpke, Richmond, VA
23223, United States
Certified by McDonald's • Mar 01, 2026
(804) 643-3180
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,528 reviews
5 stars
727
4 stars
425
3 stars
489
2 stars
249
1 star
638
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking basic manners.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Customers frequently complained about slow drive-thru service, with long wait times and inefficient order processing.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some items being burnt or not fresh.
Cleanliness
The cleanliness of the location was often criticized, with reports of dirty tables and unsanitary conditions.
- EPEric PowellJan 21, 20261.0Unable to take credit or debit cards .
- JBJason BJan 20, 20261.0I came through the drive through and they refused to take my order unless I was using the McDonalds app. I'm in the drive thru trying to order food....why do I need an app?! I asked and the guy was rude and just kept telling me I needed to use the app. I'm not using an app to order food.
- AMA Hol manJan 18, 20264.0Why is either the icecream machine or the frappe machine always down when i go to any given McDonald's. Anybody else have that issue??
- RGRaul GutierrezJan 17, 20265.0Drive thru was quick and cashier was friendly. Order was done correctly.
- MHMatthew HallJan 15, 20261.0It’s always something with this McDonald’s. The Food even comes out half cold sometimes. But this morning, one of the drive through lines working, so they just skipping everybody and I’m sitting there, late to where I need to be now is just so inconsiderate.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2306 And 2310 Mechanicsvil Tpke, Richmond?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's restaurant offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
What types of pickup and delivery services does McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for McDonald's delivery?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby automotive services are available around the McDonald's location?
Nearby, you can find PGW for automotive parts and repairs, Smith & Company Auto Service, Tuffy Tire & Auto Service Center, ACS Auto Advisors, Apapa Motors, and Weaver Transmission Service for various automotive needs.
Are there any nearby transit or shuttle services that could assist in reaching McDonald's?
James Limousine Service offers limo and airport shuttle services near McDonald's, which can help you get to or from the location conveniently.
What other dining options are available near McDonald's on Mechanicsville Turnpike?
Nearby dining options include Sams Snack Shack, a halal food truck, and Stuart's Fresh Catch, a seafood restaurant.
Does this McDonald's location have any special programs or rewards for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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