McDonald's

Reviews

• GC

  Glenn Carnathan

  Jan 5, 2026
  1.0
  Fillet of f fish served cold, double fillet paid for , gave me a single patty. Kiosk didn’t print a receipt and Manager seemed bothered when I asked for one. You’re dead to me McDonalds! Happy New Year! 🤪
• TM

  Tina M

  Jan 3, 2026
  1.0
  This location is so terrible it smells like back up sewage as soon as walk in. The food is always cold and not freshly made! The fries are hard and the bread is stale
• DM

  De'-Niece Micare

  Jan 2, 2026
  1.0
  I ordered a Big Breakfast. She asked if I wanted 1, 2 or 3 pancakes with it. I said 3. I also asked if it still came with eggs and a biscuit in addition to the 3 pancakes. She said yes. I didn't really pay attention when she said it would be $18. But, noticed that a Big Breakfast cost $10.79. I thought it was an upcharge because of the extra pancakes. I quickly looked in the bag and saw two containers, one with 3 pancakes. I figured the one underneath was eggs and a biscuit. I got home and discovered that I had 3 orders of hotcakes and sausage. I don't live close to the restaurant, I stopped on my way home from VCU downtown. I live 20 minutes from the restaurant and I was not going to spend 40 minutes (there and back) to correct the mistake. So, I had 9 hotcakes and they were sub-par. I actually worked at McDonald's from 1986 to 1992. Started as regular crew at 14 years old and was a crew trainer within 6 months (beginning 1987) and a swing manager at 16. I feel like the pride and customer service techniques that were taught to me back then was way better and created better overall employee service and retainment. We didn't see high turnover rate at any of the 3 stores I worked for. I don't eat fast food very often for health reasons, but, I feel like getting an order right and checking that it's right before giving it to a customer is something that has been l lost in the last 30 years. It's really not that hard to do, it's what I was trained to do back in '86. If I go to a McDonald's in the next year, it won't be this one.
• PS

  peekaboo sparkz

  Dec 26, 2025
  3.0
  decent location, though it depends on the hours in which you arrive. sign says 24 hours but this is not true. have placed several app orders for pickup at drive thru between the hours of 4am and 5am only to be rudely turned away, even with receipt of purchase. while I understand the kitchens need to switch from a dimmer menu to a breakfast menu, it is certainly not the patrons fault for the purchase nor is their responsibility to comprehend the needs of any particular business. The aforementioned also pertains to attempting orders at the drive thru menu during those same hours. it seems the language between app and physical location data is lacking and needs attention.
• AK

  Aria Kim

  Dec 7, 2025
  1.0
  This place regularly stinks of sewage. I feel so bad for the employees because I feel sick after a few minutes of being in there. It took two hours for them to give my delivery driver my chicken nuggets and fries, my driver was quick but it was super cold by the time I got it. I only ordered from them to try the new grinch shaker fries, but I just got regular fries, I wish they had notified me because I would’ve just cancelled it. They also forgot my drink.

Frequently Asked Questions About McDonald's