Brand Certified
McDonald's
3.1(1854 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2011 Chamberlayne Ave, Richmond, VA
23222, United States
Certified by McDonald's • Mar 01, 2026
(804) 321-3405
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,854 reviews
5 stars
528
4 stars
307
3 stars
343
2 stars
213
1 star
463
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, including raw hamburgers and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness issues in the restaurant.
Customer Experience
Mixed feedback on customer service, with some praising individual staff members while many others expressed frustration over the lack of accountability and poor service.
- VTVivian Tran1 day ago2.0Always the worst made food, sloppy, skimpy and slow. Worst mcdonalds in richmond
- ANAdam Nelson5 days ago3.0This location has no spa dispenser. Dirty, bro. At least put a soap bag in there or somethin. One bottle of dial is like 2.15 at the store. Nothin wrong with the service, I mean it’s Richmond, but damn. No soap. Bags on the urinals. For such a busy place you’d think they’d have money for the basics. God bless the workers man.
- KJKendra JonnellFeb 11, 20265.0Older black lady in drive through had amazing service
- ZZZacharyJan 25, 20264.0Quickest McDonald's in Richmond for getting your food and always have it right
- JBJessica BeaneJan 16, 20261.0I dont know what y’all did but my friend got me chicken nuggets and they tasted like cigarettes. Do y’all smoke in the kitchen or something??
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2011 Chamberlayne Ave, Richmond, VA?
McDonald's at 2011 Chamberlayne Ave is open daily from 6:00 AM to 11:00 PM.
Is there a drive-thru available at this McDonald's location, and what are its hours?
Yes, this McDonald's has a drive-thru that operates daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery or curbside pickup at this Richmond location?
Yes, this location offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order online for McDonald's at 2011 Chamberlayne Ave?
You can place an order online via the delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What types of payment are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I view the full menu for McDonald's at this Richmond location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does the McDonald's at 2011 Chamberlayne Ave offer WiFi and mobile ordering?
Yes, this location supports WiFi, mobile ordering, mobile offers, and McDelivery service.
I'm visiting the area near McDonald's at Chamberlayne Ave; are there any recommended nearby restaurants or bars?
Nearby, you can visit The ReDoor Lounge for dancing and drinks, Good Tymes American Restaurant and dance club, and Breakfast All Day for breakfast and brunch.
Are there any nearby automotive services around McDonald's at 2011 Chamberlayne Ave?
Yes, there are several nearby automotive services including Able Glass Services of Richmond, Auto Paint Supply Co, Capital Auto Brokers, and Burleighs Auto Body.
What nearby entertainment options can I explore around McDonald's in Richmond, VA?
You can enjoy nightlife and entertainment at The ReDoor Lounge dance club and bar, Good Tymes restaurant and dance club, or visit Anytime Beer Company for a beer bar experience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website