Jimmy John's

4.4
297 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4420 S Laburnum Ave, Richmond, VA
23231, United States

Hours

Reviews

4.4
297 reviews
5 stars
211
4 stars
51
3 stars
9
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, noting their fast service and attentiveness.

Food Quality

The sandwiches received high marks for freshness and taste, with many customers expressing satisfaction with their meals.

Cleanliness

The restaurant was consistently described as clean and well-organized, contributing to a positive dining experience.

Delivery Issues

Several customers reported problems with delivery, including late arrivals and lack of communication from the restaurant.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing, noting that it felt high compared to their previous experiences.
  • KB
    Kevin Bathrick
    Dec 27, 2025
    5.0
    I love JJ I wish there was one in Fredericksburg, VA
  • JG
    Jose Gomez-Ferrer
    Oct 2, 2025
    5.0
    Had a really good sandwich and potato salad. Staff was friendly and helpful. Place is clean and organized. My meal was ready before I swiped my card! Definitely coming back.
  • CR
    Ciera Ridley
    Aug 24, 2025
    5.0
    I went to Jimmy John's today and there was only one employee working. His name is Stephen/Steven hope I spelled it correctly. Anyways he deserves a raise helped all patrons was very humble and great work attitude. Greeted customers and washed his hands in between orders while also taking orders at the register. Jimmy John's ownership needs to know about his example and it should not be ignored. Very pleased dispute his circumstances. Shout out to You Stephen/Steven class A.
  • JE
    James Ellerbee
    Aug 9, 2025
    2.0
    I definitely wasn't use to paying 10% sales tax. My wife ordered bacon on her sandwich. That cost 4.40. Haven't been in Virginia long but I do know it's very expensive to eat here. Almost as bad as D. C.
  • SM
    Sarah M
    Aug 4, 2025
    1.0
    Delivery showed up 2 hours late. No one would answer the phone to give information or let me cancel order prior to that late delivery. Once I emailed through the website, GM called to apologize and promised to call back after speaking to the owner. Have yet to hear anything a week later.