Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4450 S. Laburnum Ave in Richmond is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
966 reviews
5 stars
596
4 stars
205
3 stars
92
2 stars
31
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, but there were complaints about inconsistency in taste and quality, particularly with fries and undercooked burgers.
Pricing
Many customers found the prices to be high, with several comments indicating that the cost did not always match the perceived value of the food.
Customer Service
The staff received positive feedback for being friendly and attentive, although there were some reports of poor service and order mistakes.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Wait Times
Several reviews mentioned long wait times for food, even during less busy hours, which detracted from the overall experience.
- LWLucy WiegardNov 15, 20255.0This restaurant was super clean and all the employees were very friendly and polite. The food was also great. I never write reviews, but wanted to remark upon the great experience I had here.
- MMMJNov 12, 20255.0Great burgers, cajun fries, and milkshakes. They give you a hefty amount of fries as well.
- HMHector MorenoNov 1, 20255.0This burger has such a delicious flavor!
- LBLee BrockwellOct 30, 20255.0I ordered from the app and dropped in to pick it up. I had heard about their grilled cheese sandwich with a burger patty on it. OMG!! Delicious! And the Cajun fries were just as good. The workers were very friendly and helpful. Excellent experience & would definitely drop in again.
- CWClarence WilsonOct 3, 20252.0Had a cheeseburger and asked for lettuce, tomato, mustard and ketchup. It was drenched in mustard and ketchup.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4450 S. Laburnum Ave accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in at Five Guys Richmond Laburnum?
Five Guys at 4450 S. Laburnum Ave is open daily from 11:00 AM to 10:00 PM for dining in.
Does this Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/richmond-laburnum/menu.
Can I customize my burger and milkshake at this Five Guys location?
Yes, you can customize your burger with over 250,000 ways and choose from 1,000+ milkshake combinations.
What payment options are accepted at Five Guys on Laburnum Ave?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is the Five Guys Richmond Laburnum location wheelchair accessible?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms.
Does Five Guys on Laburnum Ave offer gluten-free options?
While buns and some condiments contain gluten, sandwiches can be ordered without buns as lettuce wraps or bowls. Cross-contamination risk exists; please check their allergen chart.
What nearby places can I visit before or after dining at Five Guys Richmond Laburnum?
You can visit nearby places such as SweetFrog White Oak for frozen yogurt, Marco's Pizza for Italian food, or Laburnum Station shopping center for retail and clothing stores.
Are there convenient transit or shopping options near Five Guys at 4450 S. Laburnum Ave?
Yes, the Laburnum Station shopping center is nearby, providing clothing stores and other retail options for a convenient shopping trip alongside your meal.
What other eateries are located near Five Guys on Laburnum Ave?
Nearby food options include Steak 'n Shake for burgers, Popeyes Louisiana Kitchen for chicken, and Pier 88 for seafood and bar experience.