Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7017 Forest Hill Ave. in Richmond is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for being delicious, fresh, and well-prepared, although some noted inconsistencies in quality.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rude service and poor management interactions.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.
Pricing
Several customers mentioned that the prices are on the higher side, but many felt the quality of food justified the cost.
IL
Isaura Leonardo
Jan 17, 2026
5.0
Me encanta las hamburguesas que venden aquí les recomiendo este lugar
LM
Lloyd Morris
Dec 27, 2025
5.0
I always get the Big Bacon Burger but the Small bacon burger is just as filling.. If you love burgers, fresh, cooked to order as well as the fries, this is the spot.
JN
Joseph Nixon
Dec 21, 2025
5.0
The food was great the diner was very clean and the atmosphere was very nice 5stars for them 😊
BS
Bradley Smart
Nov 28, 2025
5.0
Absolutely delicious and not much different in price than Burger King or Shake Shack and you definitely get more.
LW
L W
Nov 22, 2025
5.0
Five guys on Forest Hill Ave. The really tall manager, he is very professional and friendly. I love eating here, the staff at night is always working hard and taking care of customers going above and beyond. I will definitely be back for more. Only con I would say is the price is a little high. But, its, worth it. Food tastes great everytime.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys located at 7017 Forest Hill Ave. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 7017 Forest Hill Ave., Richmond?
Five Guys at 7017 Forest Hill Ave. is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup services?
Yes, it offers in-store pickup and delivery services available daily from 11:00 AM to 9:30 PM.
What types of payment does Five Guys at Forest Hill Ave. accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the menu or place an order online for this Five Guys location?
You can view the menu at http://www.fiveguys.com/Menu and place orders online at https://order.fiveguys.com/location/five-guys-forest-hill/menu.
Is the Five Guys veggie sandwich made with a veggie patty?
No, the veggie sandwich is not a veggie burger; it consists of customizable condiments, peppers, onions, mushrooms, and optionally cheese.
What special milkshake flavor is currently featured at this Five Guys?
The coffee milkshake is back for a limited time.
What nearby places can I visit along with dining at Five Guys on Forest Hill Ave.?
Nearby places include GameStop for video games and toys, Verizon and Victra for mobile phone needs, and Mexico Restaurant if you're interested in a Mexican dining option after Five Guys.
How can nearby Starbucks and Virginia ABC enhance my visit to Five Guys?
You can grab a coffee at Starbucks before or after your meal at Five Guys, and Virginia ABC offers beer, wine, and spirits nearby if you want to pick up beverages.
Are there any automotive services near Five Guys that I can use while dining?
Yes, Valvoline Instant Oil Change, Tommy’s Express Car Wash, and Smiley’s Glass are nearby for car maintenance while you enjoy your meal.
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