Five Guys

4.3
194 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7017 Forest Hill Ave. in Richmond is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
7017 Forest Hill Ave., Richmond, VA
23225, United States

Hours

Reviews

4.3
194 reviews
5 stars
123
4 stars
41
3 stars
9
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious, fresh, and well-prepared.

Service Experience

While many reviews highlighted friendly and efficient service, there were notable complaints about rude staff and poor customer service in some instances.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Pricing Concerns

Several customers mentioned that the prices are on the higher side, with mixed feelings about whether the quality justifies the cost.
  • LM
    Lloyd Morris
    Dec 27, 2025
    5.0
    I always get the Big Bacon Burger but the Small bacon burger is just as filling.. If you love burgers, fresh, cooked to order as well as the fries, this is the spot.
  • JN
    Joseph Nixon
    Dec 21, 2025
    5.0
    The food was great the diner was very clean and the atmosphere was very nice 5stars for them 😊
  • BS
    Bradley Smart
    Nov 28, 2025
    5.0
    Absolutely delicious and not much different in price than Burger King or Shake Shack and you definitely get more.
  • LW
    L W
    Nov 22, 2025
    5.0
    Five guys on Forest Hill Ave. The really tall manager, he is very professional and friendly. I love eating here, the staff at night is always working hard and taking care of customers going above and beyond. I will definitely be back for more. Only con I would say is the price is a little high. But, its, worth it. Food tastes great everytime.
  • JL
    Johanna Leinmueller
    Sep 29, 2025
    4.0
    Great and fresh burgers!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.