Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7017 Forest Hill Ave. in Richmond is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
190 reviews
5 stars
119
4 stars
41
3 stars
9
2 stars
7
1 star
14
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious, fresh, and well-prepared, although some noted inconsistencies in food quality.
Service Experience
While many reviews highlighted friendly and efficient service, there were notable complaints about rude staff and poor customer service in certain instances.
Cleanliness
The restaurant was generally described as clean and well-maintained, contributing positively to the dining experience.
Pricing
Several customers mentioned that the prices are on the higher side, but many felt the quality justified the cost.
Order Accuracy
Most customers reported that their orders were accurate and prepared quickly, although there were a few complaints about incorrect orders.
- LWL W2 days ago5.0Five guys on Forest Hill Ave. The really tall manager, he is very professional and friendly. I love eating here, the staff at night is always working hard and taking care of customers going above and beyond. I will definitely be back for more. Only con I would say is the price is a little high. But, its, worth it. Food tastes great everytime.
- JLJohanna LeinmuellerSep 29, 20254.0Great and fresh burgers!
- TSTech SupportAug 12, 20254.0The place was clean, well lit and easily accessible. Handicapped patrons would not have a problem being served. Overall, it's worth choosing this restaurant over other hamburger chains such as McDonald's and Wendy's or Burger King.
- ZMZachary MahoneyAug 1, 20255.0Expensive, but that's what it takes to get quality.
- JRJason RoqueJul 13, 20255.0Loved the service at this location, food was wonderful, was served by this guy named alex well respected man, 110% recommend coming to this location!!!💯
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys located at 7017 Forest Hill Ave. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 7017 Forest Hill Ave., Richmond?
Five Guys at 7017 Forest Hill Ave. is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup services?
Yes, it offers in-store pickup and delivery services available daily from 11:00 AM to 9:30 PM.
What types of payment does Five Guys at Forest Hill Ave. accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the menu or place an order online for this Five Guys location?
You can view the menu at http://www.fiveguys.com/Menu and place orders online at https://order.fiveguys.com/location/five-guys-forest-hill/menu.
Is the Five Guys veggie sandwich made with a veggie patty?
No, the veggie sandwich is not a veggie burger; it consists of customizable condiments, peppers, onions, mushrooms, and optionally cheese.
What special milkshake flavor is currently featured at this Five Guys?
The coffee milkshake is back for a limited time.
What nearby places can I visit along with dining at Five Guys on Forest Hill Ave.?
Nearby places include GameStop for video games and toys, Verizon and Victra for mobile phone needs, and Mexico Restaurant if you're interested in a Mexican dining option after Five Guys.
How can nearby Starbucks and Virginia ABC enhance my visit to Five Guys?
You can grab a coffee at Starbucks before or after your meal at Five Guys, and Virginia ABC offers beer, wine, and spirits nearby if you want to pick up beverages.
Are there any automotive services near Five Guys that I can use while dining?
Yes, Valvoline Instant Oil Change, Tommy’s Express Car Wash, and Smiley’s Glass are nearby for car maintenance while you enjoy your meal.