Overall, customers praised the food for its deliciousness and authentic flavors, with many recommending specific dishes like the pad thai and lunch buffet.
Service
Service received mixed reviews; while many customers highlighted friendly and attentive staff, some reported long wait times and issues with order accuracy.
Atmosphere
The restaurant's ambiance was generally well-received, described as cozy and pleasant, contributing positively to the dining experience.
Value
The lunch buffet was frequently mentioned as a great value, offering a wide variety of tasty options at a reasonable price.
Inconsistency
Some customers experienced inconsistency in food quality and service, with a few reporting bland dishes and unsatisfactory experiences.
PP
Patrik Pol
3 days ago
5.0
Loved the food and flavor. Great food and service.
RZ
Renae van Zeelst
Feb 18, 2026
5.0
We tried out Elephant Thai for the first time today and will definitely be returning. We ordered off menu instead of trying the lunch buffet because it was our first experience. We order 2 of our favorite Thai dishes seasoned at the Thai medium level and they were both excellent. Portions were quite gracious as well. Well done, Elephant Thai!!
EE
Ell E.
Feb 14, 2026
5.0
Our favorite Thai place hands down! Their fried rice is incredible and definitely a favorite, but to be honest everything we’ve tried here is delicious. Highly highly recommend!!
NE
Nora Elliott
Feb 7, 2026
5.0
SUCH NICE staff. And great food!
DC
Dane Clarke
Jan 16, 2026
5.0
I took my out for an excellent birthday dinner at Elephant Thai tonight.
The presentation as well as the service, atmosphere, and quality of the food was superb. I think we have found a new favorite.
D.E.C.A.D.E.
What are the regular operating hours for Elephant Thai?
Elephant Thai operates Monday through Thursday from 11:00 AM to 2:30 PM and 4:00 PM to 10:00 PM, Friday 11:00 AM to 2:30 PM and 4:00 PM to 10:30 PM, Saturday 4:00 PM to 10:30 PM, and Sunday 4:00 PM to 10:00 PM.
Does Elephant Thai offer delivery and pickup services?
Yes, Elephant Thai offers in-store pickup and delivery services.
Where is Elephant Thai located?
Elephant Thai is located at 4401 West Broad St., Richmond, VA 23230, USA.
What types of cuisine does Elephant Thai serve?
Elephant Thai offers Thai, Southeast Asian, and seafood cuisine, as well as vegetarian dishes, desserts, and ice cream.
What is the price range of Elephant Thai?
Elephant Thai falls into the moderate price range category, indicated as 'TWO'.
What are the holiday hours for Elephant Thai?
Elephant Thai is closed on November 4th, 2025, but open on November 29th and December 25th (and corresponding dates in following years) with evening hours from 4:00 PM to 10:00-10:30 PM.
Can I order food online from Elephant Thai?
Yes, you can order online through their menu website at https://elephantthairva.net/menu.
What nearby dining options are available around Elephant Thai?
Nearby dining options include ChaChang Cafe (Asian/Thai), Hokkaido Buffet (Chinese), and Hunan East Gourmet (Chinese), offering additional Asian cuisine experiences close to Elephant Thai.
Are there any nearby businesses for car rental or automotive needs near Elephant Thai?
Yes, nearby you can find car rental agencies like Hertz and AAA Rent A Car, as well as automotive dealers such as J.D. Byrider - Broad Street and Royal Chevrolet.
What nearby services can customers visit around Elephant Thai before or after their meal?
Customers can visit nearby places such as Benjamin Moore for hardware shopping, Karina's Salon for beauty services, and Lavender Hill for event planning and concerts.
Brand Certified Facts from Elephant Thai
Elephant Thai partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: