Business Details
About
Thai Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
510 reviews
5 stars
325
4 stars
82
3 stars
35
2 stars
29
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
The food is frequently described as delicious, with many customers praising specific dishes like pad thai, curry, and the lunch buffet.
Service
Service quality is mixed; while many reviews highlight friendly and attentive staff, there are several complaints about slow service and order errors.
Atmosphere
The restaurant has a pleasant and cozy atmosphere, with positive remarks about the decor and cleanliness.
Value
The lunch buffet is noted as a great value, though some customers expressed disappointment with food temperature and availability.
Delivery Issues
There are complaints regarding delivery service, including missing items and issues with third-party delivery.
- JSJennifer SmithJan 5, 20265.0Went for the lunch Buffett. It was delicious! Great food and great service! Can’t wait to go back
- WRWit RobertsonJan 1, 20265.0Best Thai in town every time.
- SJSandra JonesDec 31, 20255.0Never had a bad experience!! Food and service is always amazing.
- JRJo ReyDec 13, 20255.0Service was nice sat had tea while waiting for my very delicious food convenient and easy to order in short pump 😊😁
- MBMica BrooksNov 25, 20255.0This is by far our favorite Thai restaurant in Richmond. The food is always amazing,highly recommend
Frequently Asked Questions About Elephant Thai
What are the regular operating hours for Elephant Thai?
Elephant Thai operates Monday through Thursday from 11:00 AM to 2:30 PM and 4:00 PM to 10:00 PM, Friday 11:00 AM to 2:30 PM and 4:00 PM to 10:30 PM, Saturday 4:00 PM to 10:30 PM, and Sunday 4:00 PM to 10:00 PM.
Does Elephant Thai offer delivery and pickup services?
Yes, Elephant Thai offers in-store pickup and delivery services.
Where is Elephant Thai located?
Elephant Thai is located at 4401 West Broad St., Richmond, VA 23230, USA.
What types of cuisine does Elephant Thai serve?
Elephant Thai offers Thai, Southeast Asian, and seafood cuisine, as well as vegetarian dishes, desserts, and ice cream.
What is the price range of Elephant Thai?
Elephant Thai falls into the moderate price range category, indicated as 'TWO'.
What are the holiday hours for Elephant Thai?
Elephant Thai is closed on November 4th, 2025, but open on November 29th and December 25th (and corresponding dates in following years) with evening hours from 4:00 PM to 10:00-10:30 PM.
Can I order food online from Elephant Thai?
Yes, you can order online through their menu website at https://elephantthairva.net/menu.
What nearby dining options are available around Elephant Thai?
Nearby dining options include ChaChang Cafe (Asian/Thai), Hokkaido Buffet (Chinese), and Hunan East Gourmet (Chinese), offering additional Asian cuisine experiences close to Elephant Thai.
Are there any nearby businesses for car rental or automotive needs near Elephant Thai?
Yes, nearby you can find car rental agencies like Hertz and AAA Rent A Car, as well as automotive dealers such as J.D. Byrider - Broad Street and Royal Chevrolet.
What nearby services can customers visit around Elephant Thai before or after their meal?
Customers can visit nearby places such as Benjamin Moore for hardware shopping, Karina's Salon for beauty services, and Lavender Hill for event planning and concerts.