Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
373 reviews
5 stars
197
4 stars
86
3 stars
31
2 stars
29
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unhelpfulness.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of online orders.
Food Quality
While some reviews highlight delicious bagels and breakfast items, others mention declining quality and portion sizes.
Cleanliness
Several reviews indicate that the location is in need of deep cleaning and maintenance.
Pricing
Customers express concerns about rising prices and perceived value, particularly regarding portion sizes.
- QRQuinn RoperDec 23, 20255.0Love ordering from here Sydney is awesome great customer service
- WFWill FlanaganDec 21, 20251.0I’ve been waiting for a bagel for over an hour. Told the workers multiple times. Leaving now empty handed
- GEGrace EdwardsDec 21, 20251.0We are currently waiting for 4 bagels that we ordered about an hour ago in store, we have told staff multiple times that we haven’t received our order and still no bagels. I’m so hungry :(
- JCJack CousinsDec 2, 20251.0I like Einstein Bros. but this location is absolutely terrible. The service is awful. We heard one employee audibly yell at his coworkers to get up and help serve us - all while he was still serving the customer in front of us. The person who then came to help us looked like we had just asked him to climb Mount Everest; like we were inconveniencing him with our patronage. Food was brutally mediocre. If we pay $1-$2 for cream cheese on a bagel, I expect more than a smear from the Irish Potato Famine. Again, most Einstein Bros are great like the one at VCU. This one is not. Until the service and quality of food is improved, do not waste your time here.
- NLNathan LawNov 29, 20251.0I've ordered from this location a total of 4 times. Every time I've ordered I've had some kind of issue from missing items, food not correctly made or the whole order completely wrong. I've had to request several refunds through doordash to the point where doordash had to investigate. I love your food but whoever is running your expo station for online & take out orders need to be fired. They're simply in the wrong job. Photo attached of my last order with 4 items and I only got one that wasn't what I ordered. Sadly I won't order from this particular location again.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours of Einstein Bros. Bagels at 3058 Stony Point Rd, Richmond?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on December 25th each year.
What types of food and drinks does Einstein Bros. Bagels offer?
They offer freshly baked bagels, cage-free egg sandwiches, deli lunch sandwiches, coffee including cold brew, pastries, and catering options.
Does Einstein Bros. Bagels provide pickup and delivery services?
Yes, they offer in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Are there any mobile apps available for Einstein Bros. Bagels?
Yes, you can download the EinsteinBrosBagels app from the Apple App Store or Google Play Store for ordering and coupons.
What are some nearby places to Einstein Bros. Bagels at Stony Point Rd that customers might visit?
Customers might visit Frank's Ristorante Italiano for Italian food, Good Foods Grocery for health foods and vitamins, or Diva Nails Salon for beauty and nail services.
Is there parking available when visiting Einstein Bros. Bagels at 3058 Stony Point Rd?
Yes, there is both free street parking and free parking lot available near the location.
Can customers combine a visit to Einstein Bros. Bagels with other activities nearby?
Definitely. After enjoying breakfast, customers can explore local shops like Papeterie Fine Stationery and Gifts or attend classes at The Music Tree School of Music nearby.
Does Einstein Bros. Bagels offer catering services for groups?
Yes, they provide catering for breakfast and lunch, including baker’s dozen bagel boxes and group orders.