Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
367 reviews
5 stars
195
4 stars
86
3 stars
31
2 stars
29
1 star
26
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the bagels and breakfast items, while others reported stale or poorly prepared food.
Customer Service
Customer service experiences vary widely; some employees received praise for their friendliness, while others were criticized for rudeness and lack of assistance.
Pricing
Many customers felt that prices have increased while portion sizes have decreased, leading to dissatisfaction regarding value for money.
Cleanliness
Several reviews highlighted cleanliness issues within the store, including dirty seating areas and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and items being unavailable, leading to frustration among customers.
- CWC WalshNov 17, 20255.0Counter team are amazing! Bagels very tasty! Love the spinach florintine with veg cc.
- ZZZalezagoonNov 8, 20252.0If you get two eggs on your sandwiches, CHECK BEFORE YOU LEAVE! The amount of times I've ordered sandwiches with 2 eggs (and I paid for 2 eggs per my receipts) and came home to find only 1 egg on my sandwich is absolutely ludicrous. I like the flavor of their smears, and I like the sandwiches, but the bagels are getting smaller and thinner, the orders aren't correct, and while I'm not sure if this was a one-off instance or not, today I took a sip of their orange juice and it was literally just orange-flavored water. I hope their orange juice was just made wrong this time around, but if they are changing the ratio of juice concentrate to water in order to cut back on costs, there'll be a lot of disappointment to come. It's no wonder my mother keeps telling me to go down the road for breakfast-- I'm really at the point of just saying forget Einstein's. (there's one dude that works at this location who's really nice, he's been there a while shorter rounder guy. I like him-- dunno his name. He's memorable and nice. Shout out to him.)
- JKJaquie KosNov 2, 20251.0Horrible experience. Staff was so rude and had no idea how to do their job. Didn't even get me the right stuff and didn't know how to toast the bagels. Kept arguing with me to change my order when I only wanted 5 simple bagels.
- PHPeter HannemanOct 23, 20252.0Hazelnut coffee has been out multiple mornings and the medium and dark roasts are some of the most disgusting swill I’ve ever tasted anywhere in the city. A food inspector would hardly even call them coffee. Tastes as if their machine hasn’t been cleaned in over a year and the brew temp is set so high it leaches all of the acid nevermind the ratio being wrong and the filters allowing a thick molasses into the dispenser. Truly the worst coffee in the greater Richmond area.
- BSBilly SisonSep 28, 20251.0Horrible first experience with the brand. Customer service is very much lacking and they did not do anything to accommodate the misinformation I was given by their employee on-site. The inside of the bagel was soft, but the outside was hard. For the price, I’d much prefer going to the grocery store in the same plaza to purchase a whole bag of softer bagels. Update: It’s been a week since filing in the form and no contact made from this location. Just another reason that solo does a one star review.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours of Einstein Bros. Bagels at 3058 Stony Point Rd, Richmond?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on December 25th each year.
What types of food and drinks does Einstein Bros. Bagels offer?
They offer freshly baked bagels, cage-free egg sandwiches, deli lunch sandwiches, coffee including cold brew, pastries, and catering options.
Does Einstein Bros. Bagels provide pickup and delivery services?
Yes, they offer in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Are there any mobile apps available for Einstein Bros. Bagels?
Yes, you can download the EinsteinBrosBagels app from the Apple App Store or Google Play Store for ordering and coupons.
What are some nearby places to Einstein Bros. Bagels at Stony Point Rd that customers might visit?
Customers might visit Frank's Ristorante Italiano for Italian food, Good Foods Grocery for health foods and vitamins, or Diva Nails Salon for beauty and nail services.
Is there parking available when visiting Einstein Bros. Bagels at 3058 Stony Point Rd?
Yes, there is both free street parking and free parking lot available near the location.
Can customers combine a visit to Einstein Bros. Bagels with other activities nearby?
Definitely. After enjoying breakfast, customers can explore local shops like Papeterie Fine Stationery and Gifts or attend classes at The Music Tree School of Music nearby.
Does Einstein Bros. Bagels offer catering services for groups?
Yes, they provide catering for breakfast and lunch, including baker’s dozen bagel boxes and group orders.