Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
373 reviews
5 stars
164
4 stars
72
3 stars
45
2 stars
24
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied widely, with many praising friendly staff while others reported rude or disengaged employees.
Order Accuracy
Numerous complaints about incorrect orders and issues with mobile app orders, leading to frustration among customers.
Cleanliness and Atmosphere
Feedback indicated a need for improved cleanliness and a more inviting atmosphere, with some locations described as dirty or poorly maintained.
Food Quality
While some customers enjoyed the bagels and breakfast items, others found the food to be overpriced or of poor quality.
Management Issues
Several reviews highlighted poor management and staff coordination, contributing to slow service and a negative customer experience.
- MMMarianneOct 30, 20255.0I placed a large order for pick up last week and will be using this location in the future! The staff had the order ready to go on time, bagels were fresh and warm, and they helped carry it out to my car. Wonderful all around!
- ASAna StumpfOct 22, 20255.0The workers are always very nice and have my takeout order ready to go as soon as possible! My only complaint is that I can’t tip via the app to show them how much I appreciate them since I don’t ever carry cash! I wrote that complaint on the app review as well!
- CSCindy SOct 22, 20255.0Enjoyed the new October breakfast sandwich. The counter person was friendly and efficient.
- RHRoger HommelOct 15, 20253.0Way too expensive for a bagel and plain smear.
- TCTaylor ClementSep 27, 20255.0I messed up my order and was too nervous to say anything and they corrected it so kindly for me! Am I stressed out everytime i come in? Yes. But are the employees so nice and helpful? Also yes. Anxious people order online.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular opening hours of Einstein Bros. Bagels at 5607 W Broad St, Richmond?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on December 25th every year.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels offer pickup and delivery services?
They offer in-store pickup and have takeout and delivery services available.
Can I order Einstein Bros. Bagels online or through their app?
Yes, you can order online via their location page or use their iOS or Android apps to place orders and access coupons and gift cards.
What kind of food and drinks can I expect at Einstein Bros. Bagels?
They offer fresh-baked bagels, cage-free egg sandwiches, breakfast and lunch sandwiches, cold brew coffee, blended beverages, and pastries.
Does Einstein Bros. Bagels provide catering services?
Yes, Einstein Bros. Bagels offers catering for breakfast, lunch, and brunch groups.
Are there parking options available at Einstein Bros. Bagels?
Yes, free street parking and free parking lot spaces are available near the location.
What nearby dining options can complement my visit to Einstein Bros. Bagels?
Nearby dining options include Shorty's Diner, Metro Diner, Pronto Pizzeria, and McDonald's, offering a variety of American and fast food choices for before or after your visit.
Are there any shopping centers or other amenities close to Einstein Bros. Bagels?
Yes, the Libbie Place Shopping Center is nearby for shopping needs, and services like AT&T Store, Richmond VA Dental Arts, and Great Clips are also close by for convenience.