Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
216 reviews
5 stars
103
4 stars
43
3 stars
13
2 stars
9
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praise the pleasant and welcoming service, others report rude behavior and poor management.
Food Quality
Many customers express dissatisfaction with food freshness, citing stale donuts and poorly prepared items, while a few mention enjoying the coffee and breakfast options.
Pricing Issues
Several reviews highlight concerns about high prices compared to other locations, with some customers feeling they are being overcharged.
Order Accuracy
There are frequent complaints about incorrect orders and delays in service, particularly in the drive-thru, leading to frustration among customers.
Cleanliness and Environment
The cleanliness of the store is generally noted positively, but there are isolated complaints about unsanitary conditions.
- APalterek pittmanOct 23, 20255.0Ms. Trish is great. I’ve been coming here for 3 years and she is pleasant and welcoming every single time. She is organized and keep the staff busy with customers’ orders. So pleasant ma’am thank you!
- VEVenkata ErikOct 19, 20251.0Pay for water….
- PHPatty HicksOct 14, 20255.0medium ice coffee
- BLBeth LangAug 27, 20255.0I love this Dunkin! The staff here are always so friendly and welcoming, which makes every visit a good one. The coffee, donuts, and other Dunkin favorites are always fresh and delicious. The parking area can be a bit tricky at times, but once inside, the seating area is clean, comfortable, and a nice spot to enjoy your order
- MWMelissa WrightAug 22, 20251.0The hashbrowns were old and had obviously been sitting for awhile. That was apparent visually, so staff should have noticed, and the taste definitely verified. The croissant was greasy and worse than a store bought frozen croissant. The only thing that tasted fresh was the cold piece of cheese on it. Worst Dunkin I've ever been to.
Frequently Asked Questions About Dunkin'
What are the opening hours for this Dunkin' location in Richmond, VA?
This Dunkin' location is open Monday through Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some of the specialty items available at this Dunkin' in Richmond?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order ahead to skip the line at this Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their online ordering link for a fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What are the holiday beverage options available at this Dunkin'?
For the holiday season, you can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What nearby coffee shops can I visit if I want more options around this Dunkin'?
Nearby coffee options include other Dunkin' locations with cafes and smoothie bars that you might want to explore for variety.
Are there any nearby pubs where I can relax after visiting this Dunkin'?
Yes, nearby pubs such as Rare Olde Times and Rare Olde Times Public House are great spots to relax after your visit.
What other local businesses are close to this Dunkin' for additional errands or visits?
Close to Dunkin' you will find Puritan Cleaners for dry cleaning, Tony's Hair salon, Domino’s Pizza, and 7-Eleven convenience stores among others, making it convenient for multiple errands.
Does this Dunkin' serve breakfast, lunch, and brunch options?
Yes, this Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.