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Dunkin'

3.6
(222 reviews)

Business Details

10600 Patterson Ave, Richmond, VA
23238, United States
(804) 658-5875
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10600 Patterson Ave, Richmond, VA
23238, United States

Hours

Reviews

3.6
222 reviews
5 stars
104
4 stars
43
3 stars
14
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting poor interactions with staff, particularly the manager.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts, poorly made coffee, and incorrect orders.

Pricing Issues

Numerous reviews mention high prices compared to other locations, leading to complaints about perceived price gouging.

Management Concerns

Several reviews highlight issues with management behavior, including unprofessional conduct and poor staff treatment.

Inconsistency

Customers noted a lack of consistency in service and product quality, with experiences ranging from excellent to very disappointing.
  • LB
    Laura Bland
    Feb 17, 2026
    3.0
    Donuts on Valentine's morning. Cute. I don't think they were as fresh as usual but we still enjoyed them.
  • BV
    Brianna Victoria
    Feb 16, 2026
    2.0
    $11 for a medium dirty chai (at Dunkin??) is diabolical, I’ve never bought a drink that was so bad I threw it out. like am I being pranked rn
  • AB
    Alexandria Brown
    Dec 27, 2025
    1.0
    Hector is rude.
  • DA
    Dustin Alsey
    Dec 20, 2025
    1.0
    $.80 for a tap water just cost you a customer for life. I get it if I am not buying anything else, but when I am already spending $13 for 2 cups of coffee??? Pennywise and pound foolish. If it weren't for the kids at the window being somewhat friendly, I would have cancelled my entire order.
  • OC
    Oliver C
    Dec 14, 2025
    5.0
    One of the better Dunkin locations in the area. They move their drive-thru generally quickly. The manager, Trish, has a very strong personality, I think she keeps this location in line!

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Richmond, VA?

This Dunkin' location is open Monday through Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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