Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences vary widely; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor communication.
Food Quality
Food quality is inconsistent; while some customers enjoy fresh and tasty items, others report receiving burnt or stale food.
Cleanliness
The store is generally reported as clean, but there are recurring complaints about flies in the display case and issues with the cleanliness of the bathrooms.
Order Accuracy
Order accuracy is a significant issue, with many customers reporting incorrect orders and a lack of attention to modifications.
Staffing Issues
The location often appears understaffed, leading to long wait times and a rushed service experience.
EJ
El Jonez
Feb 23, 2026
1.0
I don't typically eat at Dunkin' and didn't know exactly what my options were. Staff was very helpful at assisting me with options available. Only issue, my burritos were not as big as advertised in the picture, it tasted like I was eating a piece of sliced cheese 🤢 and when asking for my bag of hash browns to be filled, I was informed, they only provide six. Really?🫣😲 What food establishment actually counts how many hash browns a customer gets? Un-be-lievable!🤯 What did I pay almost $9 for? The only thing I enjoyed was the coffee.
AL
Ashley Lavallée
Dec 4, 2025
5.0
Store was clean. Food was as expected as any other Dunkin in this area. However, this review is not about the store or the food. It’s about an employee that was seemingly runnin the drive through cooking making drinks and checking the front counter by herself. She may not have been alone but she was rocking it as if she was. She was so polite and still made things promptly despite handling it all. To the manager, I would appreciate a follow up, To Brandi with an I, keep doing your thing. You are going places in this world.
MJ
M Johnson
Nov 1, 2025
1.0
Ordered 2 bacon and egg croissants and received 2 burnt, poorly sliced, bacon egg and cheese croissants. The price charged is higher than Burger King with lower quality. Do better, or enjoy the loss of business to the other two, way better, locations on Brook Road and Staples Mill (Debbie and her staff are awesome, at the Staples Mill location!)
A
*** Taylhar ***
Oct 24, 2025
5.0
Went here in the middle of the day and the doughnuts were so fresh!! The environment is clean! Service is fast and friendly! Get the French cruelers.... they're so good!!
What are the operating hours for Dunkin' in Richmond, VA?
Dunkin' in Richmond, VA operates daily from 5:00 AM to 8:00 PM on weekdays, and from 5:30 AM to 8:00 PM on weekends.
Does Dunkin' in Richmond offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pick-up.
Can I order Dunkin' Richmond's coffee and food ahead using an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' in Richmond serve?
They serve breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Are there delivery and curbside pickup options at this Dunkin' location?
This Dunkin' offers delivery service but does not have curbside pickup available.
What are some new holiday drinks available at Dunkin' Richmond?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Is Dunkin' Richmond suitable for families with children?
Yes, Dunkin' welcomes families and children at this location.
What nearby places can complement my visit to Dunkin' at 2300 Hungary Rd?
Nearby places include Laurel Park Shopping Center for shopping, CVS Pharmacy for any medical or shopping needs, and Little Caesars Pizza if you're looking for quick pizza after your coffee.
Are there beauty salons close to Dunkin' Richmond where I can stop by after my coffee?
Yes, beauty salons nearby include Buzzy's Hair Affair, E12 Salon, Shear Essence RVA, and Envogue Hair Salon, perfect for combining your coffee run with a beauty appointment.
What nearby services can help if I need automotive assistance near Dunkin'?
Laurel Automotive Parts & Machine and U-Haul Neighborhood Dealer are close by for automotive parts and truck rentals, in case you need vehicle support around your Dunkin' visit.
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