Brand Certified
Dunkin'
3.3(349 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
900 W Broad St, Richmond, VA
23220, United States
Certified by Dunkin' • Mar 01, 2026
(804) 644-0853
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
349 reviews
5 stars
134
4 stars
55
3 stars
36
2 stars
22
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Staffing Issues
Many reviews highlighted chronic understaffing, leading to slow service and overwhelmed employees.
Food Quality
The quality of food and drinks was inconsistent, with several customers mentioning stale items and incorrect orders.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and positive attitudes.
- CCCristhian David Arevalo ChaparroDec 20, 20251.0Bathrooms 🚻 out of order, no fresh food 😢
- KSKeith Shepard-SeaveyNov 14, 20252.0Ordered a food order for my workplace only to have it all thrown together in the same bag haphazardly like one would think munchkins would go separate from classic donuts and baked goods but I guess not? Just throw a warmed croissant on the bottom of the bag then a donut and pour munchkins right on top so that everything is covered in everything and charge $25 for it!
- AJAlantis JOct 30, 20251.0This is the most unprofessional Dunkin I have ever visited. The staff were having arguments infront of customers. They spent more time arguing then working.
- LWLaron WoodsonOct 22, 20255.0Stopped in for some coffee—Rykeem assisted me and was very friendly and helpful. Highly recommend this business and location!"
- MMMustafaOct 4, 20255.0I wanted to express my gratitude for Malachi and Aiden. I've been to the location twice and their services have been stellar. From their friendly and positive attitudes to the fantastic and fresh food as well as the great drinks. I've had nothing but great experiences here. Thank you, Malachi and Aiden. Best Dunkin I have been to.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 900 W Broad St, Richmond, VA?
Dunkin' is open Monday through Thursday and Sunday from 6:00 AM to 8:00 PM, and Friday and Saturday from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' at 900 W Broad St offers both delivery and curbside pickup services.
What are some of the specialty items I can find at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a mobile app that I can use to order from Dunkin'?
Yes, you can use the Dunkin' mobile app available on the Apple App Store and Google Play Store to order ahead for a fast grab and go experience.
What kind of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch items.
Does this Dunkin' location have a drive-thru?
No, this location does not have a drive-thru service.
Are there any nearby coffee shops where I could visit after Dunkin'?
Yes, nearby coffee shops include Alchemy Coffee and The Lab by Alchemy Coffee, great spots to try after visiting Dunkin'.
What nearby dining options are available around Dunkin' at 900 W Broad St?
Nearby dining options include Mo's Sweet Minis bakery, Bodillaz Mexican and American restaurant, Tropical Smoothie Cafe, Mixtecan Grill & Bar, Poke Sushi Bowl VCU, Five Guys burger restaurant, and Aladdin Express Mediterranean and pizza restaurant.
Are there any nearby shops where I can do some quick shopping after visiting Dunkin'?
Yes, you can visit nearby stores like Balance Bicycle Shop for bikes, Kicks Boomin and Monument for shoes and clothing, Carytown Tobacco for tobacco products and liquor, and Velocity Comics for comic books and gifts.
How can I contact Dunkin' at 900 W Broad St, Richmond?
You can reach them by phone at +1 804-644-0853.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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