Brand Certified
Dunkin'
3.3(465 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
8501 Midlothian Turnpike, Richmond, VA
23235, United States
Certified by Dunkin' • Mar 01, 2026
(804) 320-3260
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
465 reviews
5 stars
179
4 stars
70
3 stars
46
2 stars
32
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Product Availability
Many reviews noted that the location often runs out of popular items, including donuts and food options.
Cleanliness Issues
Several customers mentioned unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.
Staffing Problems
Reviews indicated that the location is often understaffed, leading to slow service and customer dissatisfaction.
Mixed Experiences
While some customers praised individual staff members for their friendliness and service, overall experiences varied widely.
- AHAR H.Jan 30, 20263.0Service was very good. When there didnt have the dounut I ordered they took care of it and gave me a different option. My drink was made wrong and I was given the wrong sandwich.
- FCFin CaldwellDec 26, 20252.0service great but very understaffed so your waiting forever
- GMGail MortonNov 1, 20254.0I ordered 2 bacon egg and cheese croissants. The service was quick, the food was hot, and the service was good.
- CCCaryOct 29, 20255.08501 Midlothian Turnpike, Richmond, VA. Clean & helpful cashier/barista Ms Nevueh or Nevaeh. Sorry unsure about the spelling. Employees are hard-working & good customer service. Because I had the coupon from earlier Dunkin’ survey I filled out I got a free donut. Thank you
- BNB.E NCOct 12, 20254.0They need to fix the drive thru window!!
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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