Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
686 reviews
5 stars
398
4 stars
156
3 stars
56
2 stars
32
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
While many customers praised the friendliness and helpfulness of the staff, there were several complaints about a specific employee's rudeness, particularly from a manager.
Service Speed
Most reviews highlighted the quick and efficient service, with many customers appreciating the fast turnaround on orders.
Cleanliness
Customers consistently noted that the location was clean and well-maintained, contributing to a pleasant dining experience.
Product Quality
Feedback on food quality was mixed; while some enjoyed the donuts and coffee, others reported issues with stale items and incorrect orders.
Customer Experience
Overall, many customers expressed satisfaction with their experiences, particularly when interacting with specific staff members who provided exceptional service.
- DKD K4 days ago2.0Brilliant move losing your two best long term employed people. I regularly stopped on my way to work not just for the donuts but for the two rockstar female managers and the quick conversation and customer service they provided.
- EJEve JNov 8, 20251.0Had a horrible experience. I have recently been frequenting this location. I typically have a good experience even if a drink needs to be remade. But the younger crowd who work there are rude and make no effort to fix your issue. They act like you're the problem with wanting to have a drink made properly. Also there is a staff member who can not understand basic English. If a crew member can not understand how they made the drink wrong and be able to fix it as you explain it in very plain English, they should not be working there. Sadly, I'm not sure I will return due to such poor treatment by the younger non-English-speaking staff.
- SCSteve ClaytonNov 8, 20251.0Nothing like getting off after 12 hour shift and getting yelled at by the people working there that they are closed and and only doing mobile orders. Highly unprofessional don't open your store if you don't have the people. I Come here atleast once or twice a month probably will not be back.
- SPShawn PattersonNov 3, 20255.0Went for my favorite donut! The French Crueller. Delicious! I was so happy they had some.
- MJM JohnsonNov 1, 20255.0I enjoy this Dunkin location very much, in fact it's my favorite one. The staff are always nice, they're quick to offer to replace or comp an order not made correctly; especially if you call and calmly relay an issue with an order. My wife has enjoyed this location for nearly a decade and introduced me to it a few years back. We look forward to our next visit!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Richmond, VA?
Dunkin' in Richmond, VA is open from 5:00 AM to 8:00 PM on weekdays and from 6:00 AM to 8:00 PM on weekends.
Does Dunkin' at 7300 Staples Mill Rd offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What new holiday drinks are available at Dunkin' in Richmond?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for Dunkin' at this location?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both Apple and Android devices.
What meals are served at Dunkin' on Staples Mill Rd?
Dunkin' serves breakfast, lunch, and brunch at this location.
What types of food and beverages is Dunkin' known for at this Richmond location?
This Dunkin' offers espresso, coffee, breakfast sandwiches, donuts, tea, and more with over 50 varieties of donuts and premium beverages.
Is the Dunkin' at 7300 Staples Mill Rd suitable for families and children?
Yes, this location welcomes families and children, providing a friendly environment for all guests.
Are there nearby restaurants where I can have a meal after visiting Dunkin'?
Yes, Shelly's Food and El Paraiso are nearby Mexican and Spanish restaurants where you can enjoy a meal after visiting Dunkin'.
Where can I find a nearby ice cream shop or bakery around Dunkin' in Richmond?
Dalia’s Ice Cream & Bakery and DALIA'S DULCERIA Y PALETERIA MICHOACANA are close by and great options for ice cream and baked goods.
Are there convenient retail or service locations near Dunkin' for phone or shipping needs?
Yes, there are Verizon stores and The UPS Store on Staples Mill Road nearby to assist with mobile phone and shipping services.