Brand Certified
Dunkin'
4.2(694 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
7300 Staples Mill Rd, Richmond, VA
23228, United States
Certified by Dunkin' • Mar 01, 2026
(804) 262-9393
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.2
694 reviews
5 stars
404
4 stars
155
3 stars
57
2 stars
31
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others, particularly a manager, are reported as rude and unprofessional.
Product Quality
There are complaints about inconsistent product quality, including stale donuts and poorly made drinks, alongside positive remarks about fresh and delicious items.
Cleanliness
The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Staff Training
Several reviews indicate that staff appear untrained or inexperienced, leading to issues with order accuracy and customer interactions.
- CPChris PyleFeb 2, 20265.0This is the best dunkin around! They make the best coffee and the donuts are top notch! Great staff!
- CNColleen NutileJan 30, 20261.0This place has gone down hill since the managers who used to be there isn’t there anymore….. and the new manager Ahmed doesn’t care about the customers and or employees at all…. He is very rude to employees and customers.
- OSOmar SafiDec 29, 20251.0Customer service here is very poor. Staff seem untrained and managers are unhelpful. Overall, a disrespectful experience. Hope they improve
- SBSameer BarkzaiDec 29, 20251.0I was disappointed with the customer service at this Dunkin’ Donuts location. The staff seemed untrained in handling customer issues, and the managers were not helpful or professional when I raised concerns. Overall, the experience felt disrespectful and not customer-focused. I hope they improve their service in the future
- _________Dec 27, 20255.0They are absolutely fabulous! Best location in Richmond. Drink is splendid
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Richmond, VA?
Dunkin' in Richmond, VA is open from 5:00 AM to 8:00 PM on weekdays and from 6:00 AM to 8:00 PM on weekends.
Does Dunkin' at 7300 Staples Mill Rd offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What new holiday drinks are available at Dunkin' in Richmond?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for Dunkin' at this location?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both Apple and Android devices.
What meals are served at Dunkin' on Staples Mill Rd?
Dunkin' serves breakfast, lunch, and brunch at this location.
What types of food and beverages is Dunkin' known for at this Richmond location?
This Dunkin' offers espresso, coffee, breakfast sandwiches, donuts, tea, and more with over 50 varieties of donuts and premium beverages.
Is the Dunkin' at 7300 Staples Mill Rd suitable for families and children?
Yes, this location welcomes families and children, providing a friendly environment for all guests.
Are there nearby restaurants where I can have a meal after visiting Dunkin'?
Yes, Shelly's Food and El Paraiso are nearby Mexican and Spanish restaurants where you can enjoy a meal after visiting Dunkin'.
Where can I find a nearby ice cream shop or bakery around Dunkin' in Richmond?
Dalia’s Ice Cream & Bakery and DALIA'S DULCERIA Y PALETERIA MICHOACANA are close by and great options for ice cream and baked goods.
Are there convenient retail or service locations near Dunkin' for phone or shipping needs?
Yes, there are Verizon stores and The UPS Store on Staples Mill Road nearby to assist with mobile phone and shipping services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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