Dunkin'

4.0
239 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10390 Ridgefield Parkway, Richmond, VA
23233, United States

Hours

Reviews

4.0
239 reviews
5 stars
140
4 stars
35
3 stars
19
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, although there were also reports of rude service and incorrect orders.

Cleanliness

The establishment was noted for being clean and well-maintained, contributing to a pleasant dining experience.

Speed of Service

Many reviews highlighted the quick service, especially in the drive-thru, though some customers experienced delays during busy times.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about incorrect orders and items being out of stock.

Customer Experience

Overall, customer experiences varied widely, with some expressing loyalty and satisfaction, while others reported significant frustrations.
  • TW
    Tim Wallace
    Oct 23, 2025
    5.0
    Nice people and fast service
  • LS
    liz Sobol
    Aug 31, 2025
    5.0
    Love my Dunkies
  • JS
    Jyoti S
    Aug 13, 2025
    4.0
    Friendly and helpful staff, with quick service. They have a large dining area which is so clean!!!
  • AH
    Amanda Hamm
    Aug 10, 2025
    5.0
    The service was amazing! The staff was extremely friendly and accommodating to my allergies when I forgot when ordering through the drive thru.
  • BB
    Bryant B
    Aug 1, 2025
    1.0
    Unfriendly staff managed to stuff every frosted donut in the bag frosting side down. Thanks for the effort.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Richmond, VA?

Dunkin' in Richmond, VA is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

What special holiday drinks are available at Dunkin'?

This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.