Dunkin'

4.0
240 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10390 Ridgefield Parkway, Richmond, VA
23233, United States

Hours

Reviews

4.0
240 reviews
5 stars
140
4 stars
35
3 stars
19
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.

Cleanliness

Many customers appreciate the cleanliness of the store and dining area, noting it as a positive aspect of their experience.

Order Accuracy

Several reviews mention issues with incorrect orders, indicating a need for improvement in order accuracy.

Speed of Service

Customers generally report quick service, especially in the drive-thru, although some express frustration during busy times.

Product Quality

While many enjoy the coffee and donuts, there are complaints about stale products and inconsistent drink preparation.
  • SL
    S L
    Jan 4, 2026
    1.0
    I would stay away from this place. The owners are not very customer focused and this is even supported by their own manager Ashlee.
  • TW
    Tim Wallace
    Oct 23, 2025
    5.0
    Nice people and fast service
  • LS
    liz Sobol
    Aug 31, 2025
    5.0
    Love my Dunkies
  • JS
    Jyoti S
    Aug 13, 2025
    4.0
    Friendly and helpful staff, with quick service. They have a large dining area which is so clean!!!
  • AH
    Amanda Hamm
    Aug 10, 2025
    5.0
    The service was amazing! The staff was extremely friendly and accommodating to my allergies when I forgot when ordering through the drive thru.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Richmond, VA?

Dunkin' in Richmond, VA is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 6:00 AM to 6:00 PM.

What special holiday drinks are available at Dunkin'?

This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.