Brand Certified
Dunkin'
3.8(201 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
7721 Brook Road, Richmond, VA
23227, United States
Certified by Dunkin' • Mar 01, 2026
(804) 562-7556
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
201 reviews
5 stars
112
4 stars
22
3 stars
14
2 stars
12
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and order mistakes.
Cleanliness
The store is frequently noted for its cleanliness, with many customers appreciating the tidy environment.
Product Consistency
There are complaints about inconsistent food and drink quality, with some items being poorly prepared or not meeting expectations.
Pricing Issues
Several customers express dissatisfaction with pricing, feeling that certain items are overpriced for the quality received.
Staffing Problems
Customers have noted issues with staffing levels leading to slow service and order fulfillment problems.
- EJEric Johnson3 days ago5.0Excellent service, great coffee
- OCOlivia CallahanFeb 2, 20265.0Clean, good service bacon snack strips good
- AWApostle Thomasine WilliamsJan 22, 20265.0Haven't eaten some of everything yet, but what I have is good and fresh. I'm hooked on their Berry Sangria Refresher. Delicious!
- DJD JadeOct 26, 20255.0Always love some Dunkin. I love this location the most.
- CCCameron C.Oct 24, 20252.0$4.86 for 2 old fashioned donuts?!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 7721 Brook Road in Richmond, VA?
Dunkin' is open from 5:00 AM to 7:00 PM on Mondays, 5:00 AM to 8:00 PM Tuesday through Friday, 6:00 AM to 7:00 PM on Saturday, and 6:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
How can I order ahead from this Dunkin' store to save time?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or through their online order link.
What are some of the holiday specials currently offered at this Dunkin' store?
This Dunkin' features holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does this Dunkin' location serve?
They serve breakfast, lunch, and brunch meals.
What payment methods are accepted at Dunkin' on Brook Road?
This location accepts payment by debit and credit cards.
Is there a drive-thru available at the Dunkin' on 7721 Brook Road?
Yes, this Dunkin' has a drive-thru for convenient service.
What nearby places can I visit along with Dunkin' on Brook Road?
Nearby places include Walmart Richmond - Brook Rd for shopping, American Fruity Smoothies for healthy drinks, and O'Reilly Auto Parts if you need automotive supplies.
How can I use nearby convenience stores when visiting Dunkin'?
Quick and Easy convenience store is close by for grabbing snacks or gas, making it convenient to shop or fuel up before or after your Dunkin' visit.
Are there any beauty or wellness salons near Dunkin' on Brook Road?
Yes, nearby beauty salons like Kady Number 1 Hair Braiding, Mado Hair Braiding, and Rose Nails are available for a quick pampering session before or after your coffee run.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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