Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Richmond? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3208 W Cary St Unit B Unit B.
Numerous customers reported long wait times, order cancellations, and poor communication regarding their orders.
Food Quality
While some customers praised the taste of the pizza, many others complained about undercooked or incorrect orders.
Staff Attitude
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Delivery Problems
Many reviews highlighted issues with delivery, including cold pizzas, missing items, and drivers not following delivery instructions.
AB
Adam Belote
Feb 20, 2026
1.0
I was extremely disappointed with my experience at this Domino’s location. The sign on the door clearly states that the store opens at 10 AM. I walked there to pick up a pizza for my lunch break, only to find the door locked. I could see two employees inside, so I knocked on the door/window several times, but I was completely ignored. Eventually, one employee came to the door, but gave no explanation or apology for the delay or the lack of communication. This level of customer service is unacceptable and disrespectful. I hope management addresses this issue so future customers aren’t treated this way.
LJ
Liz Jones
Jan 30, 2026
1.0
The pizza was lukewarm and the owner is extremely rude. There are other places down the street with much better ownership and food.
KJ
Kayla Jennings
Jan 23, 2026
5.0
My boyfriend and I came here to use a reward I had for a free pizza. The lady who was working was so sweet and made us feel welcomed as soon as we walked in. She had such great customer service. The guy in the back making the pizzas also had such a sweet spirit. I had ordered my pizza to the wrong store and they were so patient with trying to help us figure out how to fix it. They made our experience so great!!!
AJ
Anthony Julius
Nov 16, 2025
5.0
These poor guys... I ordered pick up. There was nowhere to add a tip when ordering. They had the pizzas made quickly. When I arrived, they were courteous and quick. I asked if I could tip, the gentleman looked stunned. He couldn't believe I wanted to tip, and said he was going to tell everyone in the back. I was happy to make someone's day, but I feel bad these guys must be so unappreciated that a $5 tip stunned them. And the pizza was awesome. 7yo boys devoured it happily 🙂
AW
Aidan Weatherly
Nov 1, 2025
1.0
I ordered a pizza late at night, it took over an hour to prepare, then was never delivered. Now I'm trying to call and get a refund, but I'm met with an automated response repeating itself over and over. I've never had such a poor experience with dominos. Since delivery orders get placed here because of where I live, I no longer order delivery.
Do not order from this dominos, save yourself the headache.