Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Richmond? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 550 E Laburnum Ave .
Location
Hours
Reviews
2.8
352 reviews
5 stars
113
4 stars
38
3 stars
27
2 stars
17
1 star
157
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported extremely long wait times for deliveries, often exceeding the estimated times, with some orders taking over two hours.
Customer Service
Many reviews highlighted poor customer service, including unhelpful and rude staff, difficulty reaching the store by phone, and lack of accountability for mistakes.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including wrong items and missing toppings, leading to dissatisfaction.
Food Quality
While some customers enjoyed the pizza, others reported receiving cold or poorly made food, with complaints about undercooked items and lack of proper toppings.
Management Concerns
Several reviews mentioned unprofessional behavior from management and staff, contributing to a chaotic and frustrating customer experience.
- LFLaura F6 days ago5.0Writing my first google review to make sure that this location and the GM Charlotte get a shoutout for their incredible service! Completely turned my around my night the other evening. Had attempted to pick up from another location that was experiencing issues with their systems and running very behind. After verbally cancelling the order with the (clearly overwhelmed) staff there, I placed and order at this location that was on my way home and wrote the other off in my mind, stuff happens and no need to add to their overwhelm. When I arrived at this location, Charlotte greeted me as soon as I walked in and my pizza was just finishing up in the oven. I made an offhand mention of how awesome this was after the experience I had just had and Charlotte not only asked what happened and for my other order number, but didn't allow me to just write it off as a loss, going so far as to confirm that the other ordered was not only cancelled but refunded. On top of this, when I arrived home, the pizza was still piping hot and delicious. Truly turned my night around after a stressful day - from the interaction I had upon arrival to after enjoying a tasty dinner.
- SPShatoné PryorNov 17, 20255.0⭐️⭐️⭐️⭐️⭐️ For laburnum’s location. I ordered a specialty pizza and Charlotte, Jonathan and Jamal went above and beyond to make sure I was happy with my purchase. Whatever they’re being paid needs to be increased. Oh, and the pizza was made with love❤️
- KMKaylie MelansonNov 1, 20251.0Ordered a pizza for delivery. The website said it would take 30 minutes. I called Domino’s after waiting for over an hour and they said the pizza would take up to another hour to be delivered. I asked if there was an ETA with it being around 10:30pm (pizza was ordered at 9:24pm) and the manager said he didn’t know. No offer for a refund.
- CDCyndi DorceOct 31, 20255.0I’m new to the area and my sister Keisha ordered a pizza from here. Although I was a little annoyed at the fact they couldn’t deliver and I had to carry out, I was pleasantly surprised went got to the restaurant. As soon as I came in I was greeted in unison and my pizza was ready for pick up all within 15 mins or so. They were busy(that’s why they couldn’t deliver 🤣), but the manager Charolette was very friendly and gave her staff kudos for holding it down. I will def be back.
- ABAnna BrownOct 27, 20255.0I’m close to this location and order relatively often. New management is friendly and accommodating and recent deliveries were very fast. This goes for solo dinner orders, to a recent 10-pizza order for a party. Always worth a reminder to customers that when you’re ordering from high-volume late night businesses, mutual respect toward the staff goes a long way. Have always had great experiences here and I’m also not a jerk to staff so I’d say if you can handle that you’ll be in good shape.
Frequently Asked Questions About Domino's Pizza
What types of pizzas does Domino's Pizza in Richmond offer?
They offer Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas, as well as sides like mac and cheese, salads, pasta, and chicken wings.
What are the delivery hours for Domino's Pizza at 550 E Laburnum Ave, Richmond?
Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the takeout hours for this Domino's location?
Takeout is available daily from 10:00 AM to 10:00 PM.
Does Domino's Pizza in Richmond offer any curbside pickup services?
Yes, they provide curbside pickup service for customer convenience.
What payment options are accepted at this Domino's Pizza location?
They accept various payment methods including cash, credit cards like Visa, Mastercard, American Express, Discover, mobile payments like Apple Pay and Google Pay, also Bitcoin, Afterpay, Zelle, and more.
Where is Domino's Pizza located in Richmond?
It is located at 550 E Laburnum Ave, Richmond, VA 23222, USA.
Are there other pizza restaurants near Domino's Pizza on Laburnum Ave?
Yes, nearby pizza options include another Domino's Pizza, Papa Johns Pizza, and Pizza Hut, providing convenient choices if you want to try different styles or deals.
What gas stations are near the Domino's Pizza at 550 E Laburnum Ave?
Nearby gas stations include Sunoco, Exxon, BP, bp America, Gas and Go, and Race Track Market Place, which could be convenient for refueling before or after picking up your food.
Are there any nearby fast food restaurants around Domino's Pizza on Laburnum Ave?
Yes, close fast food options include Church's Chicken, McDonald's, and Gyro Express & Shawarma, offering a variety of quick dining alternatives.
Can I visit any entertainment or special places near Domino's Pizza in Richmond?
Nearby attractions include the Richard Petty Driving Experience for a unique racing experience and Virginia Credit Union Live! music venue, great for activities before or after your meal.