Domino's Pizza

2.8
359 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Richmond? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 550 E Laburnum Ave .

Location

Domino's Pizza
550 E Laburnum Ave, Richmond, VA
23222, United States

Hours

Reviews

2.8
359 reviews
5 stars
117
4 stars
38
3 stars
27
2 stars
17
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Charlotte for being helpful, while others reported rude and unprofessional behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and issues with order fulfillment, including cancellations and delays.

Food Quality

Inconsistent food quality; while some customers enjoyed the pizza, others reported undercooked or poorly made items.

Delivery Issues

Significant delays in delivery times reported, with many customers experiencing orders arriving late or not at all.

Cleanliness and Safety

Concerns raised about cleanliness and food handling practices, particularly regarding staff hygiene.
  • RT
    Rhyan Tanner
    3 days ago
    1.0
    I’ve only being going to this location for a couple of months now, and as many times I’ve ordered, they never seem to get my order correct. I order the same thing every time and every time this location never gets it right! The app says my order is ready, however, when I arrive, either the order is missing, overcooked/undercooked, not made correctly, etc. This leads to longer waits and dissatisfaction due to I have to wait even longer for my pizza to made correctly the second time. The staff is unprofessional and hardly show any courtesy and have you waiting when they have no answer to what happened or where you order even went.
  • EL
    Evelyn Lindsey
    Dec 13, 2025
    5.0
    The current employees at this location are courteous, efficient, and polite. My husband used to be a diehard Papa John’s fan, but now sings praises for this Dominoes pizza. The price is very good, but more importantly the pizza is great! From what we can tell, the preparation area is neat & clean. We choose to drive to this location because although we’re not in their delivery zone, they consistently create a delicious pizza! We recommend them to everyone in the area looking for great pizza.
  • HE
    Hugo Escalante
    Dec 13, 2025
    1.0
    Bad service and they made me wait an extra 20 minutes
  • PE
    Pacey Eide
    Nov 26, 2025
    5.0
    When the website didn’t work, I had to call this location to order. Big shout out to Charlotte for helping me promptly, courteously and giving me $15 off my order. Food was great, will definitely be ordering again!
  • LF
    Laura F
    Nov 18, 2025
    5.0
    Writing my first google review to make sure that this location and the GM Charlotte get a shoutout for their incredible service! Completely turned my around my night the other evening. Had attempted to pick up from another location that was experiencing issues with their systems and running very behind. After verbally cancelling the order with the (clearly overwhelmed) staff there, I placed and order at this location that was on my way home and wrote the other off in my mind, stuff happens and no need to add to their overwhelm. When I arrived at this location, Charlotte greeted me as soon as I walked in and my pizza was just finishing up in the oven. I made an offhand mention of how awesome this was after the experience I had just had and Charlotte not only asked what happened and for my other order number, but didn't allow me to just write it off as a loss, going so far as to confirm that the other ordered was not only cancelled but refunded. On top of this, when I arrived home, the pizza was still piping hot and delicious. Truly turned my night around after a stressful day - from the interaction I had upon arrival to after enjoying a tasty dinner.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Richmond offer?

They offer Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas, as well as sides like mac and cheese, salads, pasta, and chicken wings.

What are the delivery hours for Domino's Pizza at 550 E Laburnum Ave, Richmond?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.