Dairy Queen Grill & Chill

4.1
862 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
807 E Parham Rd, Richmond, VA
23227-1107, United States

Hours

Reviews

4.1
862 reviews
5 stars
435
4 stars
220
3 stars
98
2 stars
41
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others reported issues with freshness and preparation.

Service

Service quality varied; many praised friendly staff and quick service, but some experienced poor customer service and issues with order accuracy.

Cleanliness

Concerns about cleanliness were noted, with reports of dirty areas and unsanitary conditions in some locations.

Value

Customers expressed dissatisfaction with pricing, feeling that the food did not justify the cost, especially for families.

Ice Cream

Ice cream products, particularly Blizzards, received positive feedback, with many customers highlighting their taste and variety.
  • CM
    Carroll Martin
    Nov 1, 2025
    2.0
    I got the Triple with white and yellow cheese. Lettuce, tomatoes, onions, pickles, mayonnaise and ketchup. The buns were mashed down, nothing like the picture on the menu. The patties were dry and not freshly cooked and it appears it was put in a microwave. The fries were hot but no salt or seasoning and bland!! If the burgers were freshly cooked and the buns were fresh not soggy and flat from the microwave it would have been 💯 better!!
  • SH
    Scarlette Hobbs
    Sep 21, 2025
    5.0
    I ❤️ Chocolate Extreme Blizzards & u can get extra chocolate chunks
  • DD
    deborah
    Sep 16, 2025
    5.0
    Stopped to get gas, use the restroom and get snacks. They were nice and conversated with me as I waited for my people.
  • MK
    Mambo Kings
    Sep 9, 2025
    5.0
    Burger was amazing
  • RM
    Rochelle Marshall
    Sep 4, 2025
    5.0
    Very clean and a great place to eat when traveling. Service was great and food was good

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill serves classic fast-food including soft-serve ice cream, signature shakes, burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.