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Dairy Queen Grill & Chill

4.1
(869 reviews)

Business Details

807 E Parham Rd, Richmond, VA
23227-1107, United States
(804) 261-4802
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
807 E Parham Rd, Richmond, VA
23227-1107, United States

Hours

Reviews

4.1
869 reviews
5 stars
440
4 stars
222
3 stars
98
2 stars
41
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendly and attentive service, although some reported issues with staff training and professionalism.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about food being microwaved, bland, or not fresh.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty areas and unsanitary conditions in the restaurant.

Value for Money

Many customers felt that the prices were high for the quality of food received, with some expressing disappointment over portion sizes.

Ice Cream

The ice cream, particularly Blizzards, received consistent praise for being delicious and a highlight of the menu.
  • JS
    J Snow
    3 days ago
    5.0
    The blizzards are good with the candy in them. I like the chicken strips., didnt think I’d want chicken from an ice cream place,but they are good
  • RG
    Ryan “Rhino” Gregeris
    Dec 22, 2025
    5.0
    Cashier was very sweet!
  • EA
    Emma Apple
    Nov 28, 2025
    4.0
    Was given a small cheese curds instead of a large and charged for a large
  • CM
    Carroll Martin
    Nov 1, 2025
    2.0
    I got the Triple with white and yellow cheese. Lettuce, tomatoes, onions, pickles, mayonnaise and ketchup. The buns were mashed down, nothing like the picture on the menu. The patties were dry and not freshly cooked and it appears it was put in a microwave. The fries were hot but no salt or seasoning and bland!! If the burgers were freshly cooked and the buns were fresh not soggy and flat from the microwave it would have been 💯 better!!
  • SH
    Scarlette Hobbs
    Sep 21, 2025
    5.0
    I ❤️ Chocolate Extreme Blizzards & u can get extra chocolate chunks

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill serves classic fast-food including soft-serve ice cream, signature shakes, burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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