Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
866 reviews
5 stars
438
4 stars
221
3 stars
98
2 stars
41
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the friendly and attentive service, though some reported issues with staff communication and professionalism.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about food being microwaved, bland, or not fresh.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty areas and unsanitary conditions, particularly in the kitchen and dining space.
Value for Money
Many customers felt the prices were high relative to the quality of food received, with some expressing disappointment over portion sizes.
Ice Cream
The ice cream, especially Blizzards, received consistent praise for being delicious and a highlight of the menu.
- RGRyan “Rhino” GregerisDec 22, 20255.0Cashier was very sweet!
- EAEmma AppleNov 28, 20254.0Was given a small cheese curds instead of a large and charged for a large
- CMCarroll MartinNov 1, 20252.0I got the Triple with white and yellow cheese. Lettuce, tomatoes, onions, pickles, mayonnaise and ketchup. The buns were mashed down, nothing like the picture on the menu. The patties were dry and not freshly cooked and it appears it was put in a microwave. The fries were hot but no salt or seasoning and bland!! If the burgers were freshly cooked and the buns were fresh not soggy and flat from the microwave it would have been 💯 better!!
- SHScarlette HobbsSep 21, 20255.0I ❤️ Chocolate Extreme Blizzards & u can get extra chocolate chunks
- DDdeborahSep 16, 20255.0Stopped to get gas, use the restroom and get snacks. They were nice and conversated with me as I waited for my people.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill serves classic fast-food including soft-serve ice cream, signature shakes, burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill offer a drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, offers booster seats, high chairs, and welcomes children.
Does the restaurant provide free WiFi?
Yes, Dairy Queen Grill & Chill offers free WiFi for its customers.
How can I place an order at Dairy Queen Grill & Chill?
You can place your order online through their official order website or use their mobile app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located?
It is located at 807 E Parham Rd, Richmond, VA 23227-1107, United States.
What nearby gas stations can I stop at before or after visiting Dairy Queen Grill & Chill?
Nearby gas stations include Exxon & Mobil Stations, Shell, Splash In, and Dash In, which are convenient for fueling up when visiting.
Are there any nearby retail or shopping options near Dairy Queen Grill & Chill?
Yes, nearby you can shop at McKay Brothers, Big Lots, and the Northpark Shopping Center featuring GameStop.
What entertainment or services are available near Dairy Queen Grill & Chill?
Nearby options include the LibertyX Bitcoin ATM for financial services, Sunshine Nails and RVA Nails for beauty services, and various insurance agencies like Direct Auto Insurance and Pay-Less Insurance.