Business Details
About
Mexican Restaurant
Chipotle Manchester Hull Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
405 reviews
5 stars
94
4 stars
39
3 stars
32
2 stars
30
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of acknowledgment.
Food Quality
Customers frequently reported issues with food quality, including missing ingredients, cold food, and unsanitary conditions.
Order Accuracy
Many customers experienced incorrect orders, missing items, and inadequate portion sizes, leading to dissatisfaction.
Cleanliness
The establishment was often described as dirty and poorly maintained, with complaints about the overall hygiene of the dining area.
Management Issues
Several reviews pointed to poor management and staffing problems, indicating a lack of organization and support for employees.
- EEEducated Elder4 days ago1.0Poor serivce, always understaffed, runs out of tortilla.
- BMBriona MinesDec 29, 20251.0Worst Chipotle in the area. The staff was extremely rude and unprofessional. One employee told me that all of the bowls have stains on them, which was very off-putting. The cashier practically threw my change at me, and on top of that, they tried to overcharge me for queso that I did not get in my bowl. Overall, the service was nasty and unacceptable. I won’t be returning.
- CCChris ChrisDec 24, 20251.0Service was ridiculous period will not go back the girl boy at the register really need training on hospitality
- SBShemetrisk BurnoDec 19, 20252.0Every time I order on DoorDash I am given somebody else messed up trash order. This is the second time this happened to me. It’s like door dashers get anything because they don’t know what’s in the bag. I’m very upset . My order was nothing I ordered. I’m starting to hate this location
- MJMaya JonesDec 10, 20251.0LAZY! Everytime it’s something lazy going on lol one person struggling with orders while 2 are in the corner talking one keep popping his head up the front from the back but I would assume he’s not back there working because he didn’t have gloves on it’s just a mess every time guaranteed
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Manchester Hull Street serve?
Chipotle Manchester Hull Street is a fast-casual restaurant known for customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 505 Hull St, Richmond?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Manchester Hull Street use natural ingredients?
Yes, Chipotle adheres to Food with Integrity principles, using only 53 real ingredients without artificial colors, flavors, or preservatives, sourced from farms practicing humane and sustainable methods.
How can I place an order for Chipotle Manchester Hull Street online?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
Is there a rewards program at this Chipotle location?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is the contact email and phone number for Chipotle Manchester Hull Street?
You can contact the restaurant via email at VA.4221.ManchesterHu@chipotle.com or call +1 804-799-9599.
What nearby places can I visit before or after dining at Chipotle Manchester Hull Street?
You might enjoy visiting nearby spots like Benchtop Brewing for a local beer, The Overlook at City View for historical sightseeing, or Manchester Market for groceries and convenience shopping.
Are there any beauty salons or spas close to Chipotle Manchester Hull Street?
Yes, nearby beauty salons include Ozzy & Squish and Leilani Kilolo Beauty Artistry, perfect for a visit before or after your meal.
Is there convenient parking available near Chipotle Manchester Hull Street?
SP+ Parking, a transportation and parking facility, is located nearby for your convenience while dining at Chipotle.
Where can I find more about Chipotle Mexican Grill's social media and online presence?
Chipotle Manchester Hull Street is present on LinkedIn, Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, and YouTube for updates and promotions.