Chipotle Mexican Grill

Reviews

• EP

  Erykah Price

  6 days ago
  1.0
  My dad went to this location on January 6, 2026 during the early afternoon. The crew members working the line were extremely rude, disrespectful, and unprofessional towards him. When my dad asked for another serving of fajita vegetables the girl with glasses on the first part of the line reached and gave him exactly 1 pepper and 1 onion. Then when my dad got to the cold side of the line the taller female crew member whispered slurs under her breath while she was making his bowl. This level of disrespect is completely unacceptable and I will be in contact with management.
• DP

  Delilah Peters

  Jan 5, 2026
  1.0
  I’m not big on complaining but I’ve had it with this location. I think I have issue with my orders more times than it’s correct at this specific Chipotle. Trying to go through the online customer service portal is a nightmare to navigate so honestly it’s just been a loss on my end at this point. I paid for double rice and was given this half empty bowl with hardly any rice what so ever. I paid $13 for a half empty bowl. When I sent this over to customer service through the website they promised me a voucher for my meal that never ended up appearing in my account or email.
• AN

  A87 Nomsirrah

  Jan 5, 2026
  1.0
  This is by far the most aggravating Chipotle I've ever visited! All I ask for was one extra scoop of rice and they talking about charging an extra dollar for a scoop of rice. Like, do they not know how many grains of rice comes and every package that they prepare? Hundreds a thousands of rice greens come in the package and they tripping over one scoop of cooked rice. No other Chipotle that I've been to has ever give me a hard time over a scoop of rice. And it took a loud mouth employee to yell all across the restaurant for another employee to tell me that they charge a dollar for an extra scooper rice.. very dramatic don't know how much they get paid to be like this. And the Mexican music is too loud in the restaurant I could barely hear what they were saying. They are completely ruined the experience of ordering a chicken burrito bowl that I was ready to pay money for. I will not be back! Screw all those employees in there they freaking suck! It's like they get paid I don't know $14 an hour to make somebody extra angry over a scoop of rice SMH like didn't I have anything better to worry about? Apparently not because an extra scoop of rice will just put them out of business LOL Ridiculous!
• SR

  Sting Reaper

  Dec 26, 2025
  1.0
  Frankly very surprised to see the 3.4 rating. I thought my bad review would be up against a 4+ rating. To be fair, I have always loved this location and they have been fair with food portions. I have two store options and I drive an extra 3 miles to get here. Cleanliness was never an issue here until this visit. It wasn’t too busy and after waiting in line for 7-8 minutes, I was pretty disgusted and walked out. The servers wearing the same gloves were handling the tortilla, using the serving spoons, dipping into the lettuce and cheese with their gloves, cleaning the table and wiping the gloves on their aprons and they were doing this over and over. With the low traffic, compared to my other visits, they could have taken the time to clean up and be a little more diligent. What finally broke the camel’s back was the food handling - as they swapped containers emptying the food from the older containers into the new containers, the water stuck to the bottom of the older container found its way into the food. Sad!
• LL

  Limes

  Dec 17, 2025
  1.0
  Apparently bowls have 2 scoops and the 2nd one is a half scoop so when you ask for a 3rd the nasty attitude manager posted behind the grill monitoring all the workers scoopage ratio is going to say you bought a side for almost 2 dollars 😭😂??? that’s double meat money for a scoop of rice and wouldn’t even give me a name just wanna let you know the 1-800-CHIPOTLE hotline didn’t like what you did because rice scoops are free with the purchase of a bowl you can get as many as you want 😂 just like i said the hotline worker gave me a free entree QR code and said they’ll be taking action and pushing my complain forward. LIKE I SAID its not about the money it’s the principle don’t scoop the rice in and close the bowl then when checkout time comes not even mention the 1.60 charge and try to sneak it in. If the kid making my bowl would’ve let me know my manager will charge you for a side if you get another scoop of rice I would’ve just said leave it. Anyways thanks for the free bowl & a reminder not to come to this trash location lol I came here a day before and got the exact bowl with the extra rice and got charged normally 😭 It’s the principle I could care less about $2 now I have to starve my whole lunch break because you wanted to finesse me for $2 and told me to “get out of your store” refunded me for the bowl and threw it in the trash instead of just owning the mistake or respectfully admitting your wrong and giving me a free drink or something to cover the charge you wasted a whole bowls worth of material and refunded me that’s just being petty and trying to power trip as a chipotle manager 😭 you’re not the president just put my bowl in the bag and make sure it’s closed properly🙏

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