CAVA

4.5
1069 reviews
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Business Details

810 W Grace Street, Richmond, VA
23220, United States
(804) 214-3850
https://cava.com/locations/vcu-va
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About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
810 W Grace Street, Richmond, VA
23220, United States

Hours

Reviews

4.5
1,069 reviews
5 stars
752
4 stars
205
3 stars
49
2 stars
29
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service, with specific mentions of staff members like Etheria and Marcus for their exceptional customer care.

Food Quality

While many reviews highlighted delicious food and fresh ingredients, there were complaints about undercooked rice and inconsistent portion sizes.

Cleanliness

Feedback was mixed regarding cleanliness; some customers noted a clean environment, while others reported dirty tables and unsanitary conditions.

Location Experience

The restaurant's atmosphere and location received positive remarks, particularly for its balcony seating and inviting vibe, although some noted issues with noise levels.

Order Accuracy

Several reviews mentioned problems with order accuracy, including missing items and incorrect orders, indicating a need for improvement in this area.
  • LT
    Leon Thomas
    2 days ago
    5.0
    My fav place ! Great service and always very clean !
  • DR
    D Rhames
    3 days ago
    1.0
    I give them a 2 out of 10 wish I would have taken a picture of the bar certain things looked really dry/over cooked and they didnt have to many hummus/dip choices my rice / bowel wasn't filled to my liking / how my bowl has been prepared at other locations when the bowel costs you close to $12 I feel like they can do a lot better with this being my second time going to this location if anything i can say that the girl that serviced me was kind and polite maybe I should have asked for more rice vs the 1 little scoop that I did get 🤔 tho I had to ask for my pita bread that supposed to come with 😒
  • TR
    Tayia Redd
    Dec 29, 2025
    5.0
    Great service! First time here thanks to Marcus made it an great experience 😊
  • MM
    Mahoghany
    Dec 29, 2025
    5.0
    I LOVE this place. The food is always fresh. The general manager (I think his name was Bradley) greeted me when I walked in, and he had amazing customer service. I had an order complication, and he fixed it for me without hesitation.
  • KH
    Katherine Hernandez
    Dec 11, 2025
    1.0
    I DoorDashed from this location today, rice was so crunchy and chicken tasted old. Everything else was fine but if the primary ingredients are inedible and that’s the whole point of eating the bowl, that’s terrible. Very dissatisfied with this location, seems like this location wants to only perform well when college kids are packing it up.
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Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.

Where is CAVA located in Richmond?

CAVA is located at 810 W Grace Street, Richmond, VA 23220, USA.