Customers frequently praised the freshness and flavor of the food, highlighting the variety of healthy options available.
Customer Service
Many reviews commended the friendly and helpful staff, with specific employees receiving recognition for their exceptional service.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, there were also complaints about hygiene issues and dirty tables.
Order Accuracy
Several customers reported issues with order accuracy and execution, including missing items and poorly assembled bowls.
Value for Money
Opinions were mixed regarding value, with some customers feeling the portions were generous while others felt prices were high for the quantity received.
LS
Lisa Spain
6 days ago
5.0
I will never go to any other CAVA then here. Everyone is so nice and always smiling. I got to meet a manager named Kelsey and she is such a delight and upbeat personality. She is just lovely. Don't walk but run to this CAVA!
AR
Alfredo Reyes
Dec 7, 2025
5.0
Better then Chipotle and fresh my chicken and steak bowl was delicious 😋 👌🏽 fresh drinks are another level
SK
sukeef khan
Dec 4, 2025
5.0
Best in Taste, portion size and great value for money. Nice staff and clean atmosphere, never regretted dining here. Where they are halal.
AA
Adara
Nov 23, 2025
1.0
Food made my dtr and I sick! Lady was wearing dirty gloves dipping it into the food
KL
Keith Lewis
Nov 12, 2025
5.0
I simply love the flavor of their food, and they're fast, no obnoxious music. It's just what we need.
What type of cuisine does CAVA in Richmond, VA serve?
CAVA is a fast-casual Mediterranean restaurant that offers customizable greens and grains bowls, salads, and pitas.
What are the operating hours of CAVA on W Broad Street in Richmond?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA in Richmond open on major holidays?
No, CAVA is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Where exactly is the CAVA restaurant located in Richmond?
CAVA is located at 11780 W Broad Street, in Building P2 on Macy's side, Richmond, VA 23233.
Does CAVA offer online ordering and delivery services?
Yes, CAVA offers online ordering and delivery. You can place orders via their delivery site at https://cava.com/ or https://order.cava.com/stores.
Which payment methods are accepted at CAVA in Richmond?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA accessible for customers with disabilities?
Yes, CAVA has wheelchair accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
What other dining options are near CAVA at Short Pump in Richmond?
Nearby dining options include Applebee's, Red Robin @ Short Pump, Maggiano's Little Italy, and Perry's Steakhouse & Grille, offering a variety of cuisines for customers to explore before or after visiting CAVA.
Are there shopping options near CAVA where I can visit along with dining?
Yes, nearby shopping options include Justice (children's clothing), Soft Surroundings (t-shirts), Crate and Barrel (home decor), Urban Outfitters (clothing), and Kendra Scott (jewelry).
What health and wellness services are available near CAVA at Short Pump?
Near CAVA you can find OrthoVirginia Ortho On Call and Physical Therapy, VCU Health Ambulatory Surgery Center, Hand & Stone Massage and Facial Spa, RX3 Compounding Pharmacy, and Dermlounge Dermatologist and Medical Spa.