Customers consistently praised the food for being fresh, delicious, and healthy, with many enjoying the build-your-own bowl concept.
Customer Service
The staff received high marks for being friendly, helpful, and attentive, with several employees being specifically mentioned for their excellent service.
Cleanliness
While many reviews noted the restaurant was clean, some customers reported hygiene issues, particularly with dirty tables and counters.
Portion Sizes
Feedback on portion sizes was mixed, with some customers feeling portions were generous while others felt they were inadequate for the price.
Atmosphere
The atmosphere was generally described as pleasant and inviting, although some noted it could get crowded during peak times.
AA
Adara
1 day ago
1.0
Food made my dtr and I sick! Lady was wearing dirty gloves dipping it into the food
KL
Keith Lewis
Nov 12, 2025
5.0
I simply love the flavor of their food, and they're fast, no obnoxious music. It's just what we need.
JS
Judy Schollmann
Nov 4, 2025
5.0
I popped in for a bowl to bring home for dinner but decided to eat in the restaurant instead. The one thing I noticed was how kind all of the employees were to every customer! Real smiles and genuine kindness! Besides that, my bowl was amazing. I wondered about coming in at 7:15 pm if everything would still be really fresh and it was! I highly recommend this CAVA...definitely one of my favorites. I feel like I've had a healthy meal when I leave!
SA
Szabi Agardi
Oct 28, 2025
5.0
Food is great. Kind service, nothing special. If someone wants to eat nice, big and fresh food, this place is great for a lunch
GW
Geoffrey Willis
Oct 12, 2025
5.0
I don't typically gravitate toward eateries that have an assembly line ordering system, but I decided to tag along with my wife, who enjoys them. To my surprise, I was pleasantly impressed. The food was great, and the helpful staff made the ordering process easy.
There were plenty of healthy ingredients available for building your own bowl, which many customers were taking advantage of. I chose to try the Spicy Lamb Meatball Pita and instantly fell in love with it, especially the skhug sauce, which not only added a nice little kick, but is also really fun to say. SKOOG!
What type of cuisine does CAVA in Richmond, VA serve?
CAVA is a fast-casual Mediterranean restaurant that offers customizable greens and grains bowls, salads, and pitas.
What are the operating hours of CAVA on W Broad Street in Richmond?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA in Richmond open on major holidays?
No, CAVA is closed on Thanksgiving Day (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Where exactly is the CAVA restaurant located in Richmond?
CAVA is located at 11780 W Broad Street, in Building P2 on Macy's side, Richmond, VA 23233.
Does CAVA offer online ordering and delivery services?
Yes, CAVA offers online ordering and delivery. You can place orders via their delivery site at https://cava.com/ or https://order.cava.com/stores.
Which payment methods are accepted at CAVA in Richmond?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA accessible for customers with disabilities?
Yes, CAVA has wheelchair accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
What other dining options are near CAVA at Short Pump in Richmond?
Nearby dining options include Applebee's, Red Robin @ Short Pump, Maggiano's Little Italy, and Perry's Steakhouse & Grille, offering a variety of cuisines for customers to explore before or after visiting CAVA.
Are there shopping options near CAVA where I can visit along with dining?
Yes, nearby shopping options include Justice (children's clothing), Soft Surroundings (t-shirts), Crate and Barrel (home decor), Urban Outfitters (clothing), and Kendra Scott (jewelry).
What health and wellness services are available near CAVA at Short Pump?
Near CAVA you can find OrthoVirginia Ortho On Call and Physical Therapy, VCU Health Ambulatory Surgery Center, Hand & Stone Massage and Facial Spa, RX3 Compounding Pharmacy, and Dermlounge Dermatologist and Medical Spa.