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CAVA

4.2
(532 reviews)

Business Details

(804) 288-8822
http://cava.com/

About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
1601 Willow Lawn Drive, Richmond, VA
23230, United States

Hours

Reviews

4.2
532 reviews
5 stars
361
4 stars
52
3 stars
30
2 stars
26
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly the general manager Alex, for their attentiveness and helpfulness, enhancing the overall dining experience.

Food Quality

The food is frequently described as fresh and flavorful, with several customers highlighting specific dishes they enjoyed.

Portion Sizes

There are mixed reviews regarding portion sizes, with some customers feeling portions are small and not worth the price, while others felt they received generous servings.

Cleanliness

Several reviews noted issues with cleanliness, including sticky tables and dirty floors, which detracted from the overall experience.

Order Accuracy

Multiple customers reported problems with order accuracy, particularly with pickup and delivery orders, leading to dissatisfaction.
  • SS
    Skarlett Smith
    1 day ago
    5.0
    Leah & Cam gave me amazing service. And amazing food . Thank you
  • TJ
    Tiaira Jade
    Feb 22, 2026
    5.0
    This is my favorite CAVA location ever, like I’m utterly obsessed. From the workers, to the freshness of the food and the cleanliness of the restaurant, everything is a 10/10. I stopped eating Cava back in 2018 and I just so happened to try it again as this location is very close to me. Prior to my arrival, I had no expectations. I didn’t know what to expect, but I’m so happy I wasn’t disappointed. Alex, the general manager is who swayed my overall opinion and I have been hyper-fixating since. I found myself completely indecisive my first time back as it’s been years since I’ve last had it and I was overwhelmed with what to get. To solve this? Alex gave my boyfriend and I two proteins to try, the harissa chicken and the spicy lamb meatballs. Once this hit our taste palate, oh baby it was a wrap. On top of that, I asked for my pita chips fresh without any salt or pepper, and my request was granted immediately with no attitude or hesitation. Safe to say, my boyfriend and I have ate here so many times since then!! We were eating at a local competitor (Roots) and I promise, Cava has a plethora more of options when it comes to toppings and proteins. I mean the freshness and the taste of the food and quality is absolutely unmatched. Alex was a huge help, Audrey & another lady that has a bald cut in the front, they are all amazing! Alex and his staff are doing a damn good job at ensuring consistent, great quality food, and customer service. I swear if it wasn’t for Alex, I don’t think I would’ve opened up my eyes and realized how amazing this place is, especially with all of the new items they’ve incorporated over the years. I can say, the quality and taste has gotten even better over the years. I will actually be coming again today, lol and I will be using the CAVA app that Alex informed me about. The point system is surprisingly good! All of these new changes, is what brought me back forever. Please do not change anything about this location and again, thank you Alex and the staff!!
  • KB
    Kristle Bevins
    Feb 13, 2026
    1.0
    Went for lunch yesterday and it gave me and my co worker food poisoning.
  • LN
    Latoya N
    Feb 5, 2026
    1.0
    Today I paid $15 for tiny portions at Cava. I haven’t had it in a while and was looking forward to a delicious treat. Instead, the staff member just plopped very small portions of what I asked for into this bowl. I even went in early 10:40am. So it wasn’t like they were getting ready to close. However, for the little that I didn’t receive it was quite good.
  • HM
    Heather Mitchell
    Jan 30, 2026
    5.0
    Placed a large order for an event. Alex was so helpful in getting everything set up. All the employees were so friendly and the food was great. Would definitely order from here again.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant that offers customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 1601 Willow Lawn Drive #820, Richmond, VA 23230, US.

Brand Certified Facts from CAVA

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Certified March 01, 2026Yext Knowledge Graph
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