Business Details
About
Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
2,521 reviews
5 stars
1,690
4 stars
475
3 stars
165
2 stars
73
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the attentive and friendly service from staff, with specific mentions of exceptional servers like Jada, Tamara, and James.
Food Quality
Overall, the food received positive feedback for being delicious and well-prepared, although some reviews noted inconsistencies in quality.
Atmosphere
The atmosphere was generally described as inviting and pleasant, though some customers found it noisy during busy times.
Management Response
The management was noted for being responsive and proactive in addressing issues, with several customers appreciating their efforts to rectify problems.
Mixed Experiences
While many had positive experiences, there were notable complaints about slow service and food quality on certain occasions.
- ZSZacary ShipmanNov 15, 20255.0Everything was amazing, but what I found more satisfying was how the staff that waited on us were extremely "team" oriented! We didn't just have one person who waited on us but an entire crew. From the initial young lady who greeted and seated us, to James (Primary Person). It was so refreshing to see them work together in tandem to make our experience soooo pleasurable. So attentive, approachable, courteous, and patient and they even provided suggestions on our order. At the end....we even had a personal visit from, who if I'm not mistaken, the supervisor of this establishment - if she's not, she should be!
- CMCarolyn MurrayNov 13, 20255.0Had dinner with my sister. Dillion,our server was outstanding Whata pleasant and knowledgeable young person. The food was good
- MHMary Beth HayesNov 13, 20255.0We love this location! Our server Dylan was knowledgeable about all the menu items and very attentive. The calamari is our favorite, and I tried the mezzaluna for the first time. Chef’s kiss!
- NWNick WilliamsNov 10, 20255.0Elijah provided superior service, and whoever was cooking on 11/06/2025, they are the reason I am going to slap my mama! That food was sooo good. Elijah made sure my little girl was happy and drinks full also enlightened me on the menu. I have been a patron for 20years and that wa the best visit yet. I am actually on my way back as we speak on 11/10
- TBTori BonvillainNov 4, 20255.0Had a small issue with the salad order that was fixed right away and refunded and even given a gift card. The rest food was very good. Very impressed with their customer service and their managers are very kind.
Frequently Asked Questions About Carrabba's Italian Grill
What are the dining options available at Carrabba's Italian Grill in Richmond, VA?
Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.
What are the operating hours of Carrabba's Italian Grill?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.
Does Carrabba's Italian Grill offer a happy hour, and if so, when is it?
Yes, Carrabba's offers happy hour every day from 4:00 PM to 6:00 PM.
What pickup and delivery services does Carrabba's Italian Grill provide?
They provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is Carrabba's Italian Grill family-friendly and accommodating to children?
Yes, the restaurant welcomes families and children and offers a children's menu and high chairs.
Does Carrabba's Italian Grill have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, parking, seating, and restrooms.
Can I order food online or get their menu online?
Yes, you can view the menu and place orders online via their website.
What nearby places can I visit before or after dining at Carrabba's Italian Grill?
Nearby places include Great American Cookies for desserts, The Twisted Crab for seafood, and Skydiving Over Richmond for adventurous activities.
Are there other dining options near Carrabba's Italian Grill?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican food, QDOBA Mexican Eats, and Burger King for quick fast food.
What retail and service shops are located near Carrabba's Italian Grill?
Nearby retail and service shops include Family Christian for clothing and books, SMK Hair salon, Sears Home Services for appliances, and Eyemart Express for optometry needs.