Carrabba's Italian Grill

4.4
2582 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
11450 Midlothian Turnpike, Richmond, VA
23235, United States

Hours

Reviews

4.4
2,582 reviews
5 stars
1,739
4 stars
483
3 stars
166
2 stars
76
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentiveness and professionalism of the servers, particularly highlighting individuals like Jada, Tamara, and Dylan for their exceptional service.

Food Quality

Overall, the food received positive feedback, with specific dishes like the Chicken Marsala and lobster ravioli being frequently mentioned as favorites.

Atmosphere

The restaurant is noted for its pleasant atmosphere, suitable for both casual dining and special occasions, although some reviews mentioned noise levels during busy events.

Customer Experience

While many had positive experiences, a few customers reported issues with service delays and food quality, indicating inconsistency in the dining experience.
  • BB
    Barron
    3 days ago
    5.0
    James is by far the best bartender! He makes the experience so enjoyable and makes you want to stay longer with his infectious energy, charm, and laughter. Every restaraunt should only hope to get such a great bartender as James and should be an industry standard.
  • MB
    Meghan Brown
    3 days ago
    5.0
    Karisma even though she wasn’t our direct server, I have never seen an employee work so hard of all the times I have been here. She was non-stop cleaning everything, from the legs of of the bar stools and chairs to the chair rail on the walls, the booth seats, etc. she was non-stop working and did it to the detail without being asked. She is a gem and should be recognized. You don’t see that type of work ethic these days and she did it on her own drive for doing a good job.
  • PF
    Pam Farmer
    Jan 5, 2026
    5.0
    My sister and I recently had a wonderful experience at Carrabba’s located in Midlothian on 12/09/25. It was all due to the fabulous waitress that we had the honor of serving us. Not only were all of her recommendations spot on, but we never even had to do so much as ask for beverage refills. She anticipated our needs and was extremely knowledgeable of the menu items. She is a true asset to your organization! A 5-star review indeed! Pamela Farmer
  • DT
    digi tiffany
    Jan 3, 2026
    5.0
    My server Tamara did a PHENOMENAL job with my first visit. She was very professional with showing me the menu section by section and even with my drink. (The blackberry sangria is amazing) It is was very calm with both date night/ family friendly. Will definitely be coming back and recommending this amazing place along with my new favorite waitress.
  • AA
    Anonymous
    Dec 29, 2025
    2.0
    The restaurant was half full when we arrived and didn’t get any fuller. We had to ask three different times where our entrée was which were very simple and were told by the waitress that they were short staffed in the kitchen. I told her that I hoped Our food was not sitting under a warmer. While waiting, we also had to ask for drink refills. Finally, after the third request, the manager brought us our food and told us the order had never been put in. I told her that was really interesting as the waitress told us that the kitchen staff was short and that perhaps they need to get their lives straight.. The food isn’t that great to put up with bad service and lies so that will be my last time eating at this establishment. There’s too many other good places that provide quality honest service.

Frequently Asked Questions About Carrabba's Italian Grill

What are the dining options available at Carrabba's Italian Grill in Richmond, VA?

Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.

What are the operating hours of Carrabba's Italian Grill?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.