Carrabba's Italian Grill

4.4
2521 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
11450 Midlothian Turnpike, Richmond, VA
23235, United States

Hours

Reviews

4.4
2,521 reviews
5 stars
1,690
4 stars
475
3 stars
165
2 stars
73
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the attentive and friendly service from staff, with specific mentions of exceptional servers like Jada, Tamara, and James.

Food Quality

Overall, the food received positive feedback for being delicious and well-prepared, although some reviews noted inconsistencies in quality.

Atmosphere

The atmosphere was generally described as inviting and pleasant, though some customers found it noisy during busy times.

Management Response

The management was noted for being responsive and proactive in addressing issues, with several customers appreciating their efforts to rectify problems.

Mixed Experiences

While many had positive experiences, there were notable complaints about slow service and food quality on certain occasions.
  • ZS
    Zacary Shipman
    Nov 15, 2025
    5.0
    Everything was amazing, but what I found more satisfying was how the staff that waited on us were extremely "team" oriented! We didn't just have one person who waited on us but an entire crew. From the initial young lady who greeted and seated us, to James (Primary Person). It was so refreshing to see them work together in tandem to make our experience soooo pleasurable. So attentive, approachable, courteous, and patient and they even provided suggestions on our order. At the end....we even had a personal visit from, who if I'm not mistaken, the supervisor of this establishment - if she's not, she should be!
  • CM
    Carolyn Murray
    Nov 13, 2025
    5.0
    Had dinner with my sister. Dillion,our server was outstanding Whata pleasant and knowledgeable young person. The food was good
  • MH
    Mary Beth Hayes
    Nov 13, 2025
    5.0
    We love this location! Our server Dylan was knowledgeable about all the menu items and very attentive. The calamari is our favorite, and I tried the mezzaluna for the first time. Chef’s kiss!
  • NW
    Nick Williams
    Nov 10, 2025
    5.0
    Elijah provided superior service, and whoever was cooking on 11/06/2025, they are the reason I am going to slap my mama! That food was sooo good. Elijah made sure my little girl was happy and drinks full also enlightened me on the menu. I have been a patron for 20years and that wa the best visit yet. I am actually on my way back as we speak on 11/10
  • TB
    Tori Bonvillain
    Nov 4, 2025
    5.0
    Had a small issue with the salad order that was fixed right away and refunded and even given a gift card. The rest food was very good. Very impressed with their customer service and their managers are very kind.

Frequently Asked Questions About Carrabba's Italian Grill

What are the dining options available at Carrabba's Italian Grill in Richmond, VA?

Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.

What are the operating hours of Carrabba's Italian Grill?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.