Certified by Carrabba's Italian Grill • Mar 01, 2026
Reviews
4.4
2,369 reviews
5 stars
1,593
4 stars
434
3 stars
154
2 stars
76
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the attentive and friendly service from various servers, with specific mentions of staff like Jada, Shay, and Tamara.
Food Quality
The food received high marks for being delicious and well-prepared, with standout dishes like ribeye and lobster ravioli being highlighted.
Atmosphere
The restaurant's ambiance was generally described as pleasant and inviting, contributing positively to the dining experience.
Customer Experience
While many reviews were positive, some customers reported issues with service delays and food quality inconsistencies, indicating room for improvement.
SS
Sarah Saunders
3 days ago
5.0
Haley and Abby (trainee) made our experience exceptional!! We hadn’t been in many, many years so we needed help with menu suggestions. Haley was so knowledgeable about the menu and helped us pick out the perfect meal (drinks, appetizers and main course). Abby was so professional and kind. The food was delicious, quick and piping hot. We will definitely be back soon
GM
giovanni medrano
4 days ago
5.0
Was our first time at Carrabba’s in Richmond and it was amazing. Since the moment we walk in we were greeted with.a nice and friendly smile.
Out waiter Dylan was just superb and very attentive. The food was really good, we will definitely comeback
KS
Kamil Simmons
Feb 24, 2026
5.0
This is my first time at a Carrabbas and it was great. Our server Tamara was awesome, very attentive and just all around good energy. For anyone who comes and likes grilled chicken get the chicken skewers. As for desert if you make it that far consider the peach and blackberry crostata topped with vanilla ice cream. I shall return.
DK
Don kappel
Feb 22, 2026
2.0
A party of12 went yesterday for a family birthday dinner. A LARGE roach crawled under our table as we were being seated. It got away. Our server was attentive despite being very busy. 2 dinners were cold and were sent back for reheating. Two eggplant parmigiana dinners were chewy and not very good. One person got the wrong meal and waited for his correct meal until almost everyone else was done. We chose this thinking it was a step up from Olive Garden. Not so!
BM
B M
Feb 17, 2026
1.0
Waited for ten minutes for a table. Eventually we were seated in the bar area, but no one waited on us for 10 minutes after we had been seated. I watched three other tables seated after us have a member of the waitstaff stop by and introduce themselves and get a drink order. After that poor start to our experience, we got up and left to cut our losses and find a restaurant that wanted customers.
I have been to Carrabba’s at many other locations in other states over the years and this place is definitely the worst one that I have visited based on customer service.
Frequently Asked Questions About Carrabba's Italian Grill
What are the dining options available at Carrabba's Italian Grill in Richmond, VA?
Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.
What are the operating hours of Carrabba's Italian Grill?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.
Does Carrabba's Italian Grill offer a happy hour, and if so, when is it?
Yes, Carrabba's offers happy hour every day from 4:00 PM to 6:00 PM.
What pickup and delivery services does Carrabba's Italian Grill provide?
They provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is Carrabba's Italian Grill family-friendly and accommodating to children?
Yes, the restaurant welcomes families and children and offers a children's menu and high chairs.
Does Carrabba's Italian Grill have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, parking, seating, and restrooms.
Can I order food online or get their menu online?
Yes, you can view the menu and place orders online via their website.
What nearby places can I visit before or after dining at Carrabba's Italian Grill?
Nearby places include Great American Cookies for desserts, The Twisted Crab for seafood, and Skydiving Over Richmond for adventurous activities.
Are there other dining options near Carrabba's Italian Grill?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican food, QDOBA Mexican Eats, and Burger King for quick fast food.
What retail and service shops are located near Carrabba's Italian Grill?
Nearby retail and service shops include Family Christian for clothing and books, SMK Hair salon, Sears Home Services for appliances, and Eyemart Express for optometry needs.
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Certified March 01, 2026Yext Knowledge Graph
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