Buffalo Wild Wings

3.5
1642 reviews
Get DirectionsCallWebsite

Business Details

7801 West Broad Street, Richmond, VA
23294, United States
(804) 672-8732
https://www.buffalowildwings.com/locations/us/va/richmond/7801-west-broad-street,-suite-10/sports-bar-316/
GoogleFacebook

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
7801 West Broad Street, Richmond, VA
23294, United States

Hours

Reviews

3.5
1,642 reviews
5 stars
638
4 stars
346
3 stars
209
2 stars
121
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, inattentive, or rude service, with many waiting excessively long for orders or being ignored by staff.

Food Quality

Mixed reviews on food quality; while some enjoyed the wings and other dishes, many complained about cold or poorly prepared food.

Customer Experience

Several reviews highlighted negative experiences with staff behavior, including unprofessionalism and lack of acknowledgment, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others noted cleanliness issues and uncomfortable conditions.
  • AH
    Ayman Hanna
    Jan 8, 2026
    1.0
    Worker yelled at me for no reason and made a seen and threaten me of canceling my order. I will not come here again and I will not recommend this place to anyone
  • AR
    Arun Raj
    Jan 2, 2026
    1.0
    Online ordered thai curry sauce and went for pickup, they said sold to other customer and refund only after 7 days totally unprofessional.
  • JH
    Jason Hodges
    Dec 27, 2025
    1.0
    Crazy I went to go use the bathroom and had to hold my breath while pissing because there were so many knats flying around
  • LW
    Leah Wells-Marshburn
    Dec 20, 2025
    5.0
    Comparing to similar type wings/sports bar type places. This B-dubs is better than most. The servers here are almost always great. This visit great. My order was right, and it's often not at lots of wings places. I have a couple of mods that kitchens seem to struggle with but not here. Lots of beers on tap, including local beers. Plenty of parking. Lots to watch on the screens.
  • AA
    aibike artykbaeva
    Dec 7, 2025
    1.0
    I had one of the worst experiences ever here! The hostess made the visit unbearable. It genuinely felt like she was going out of her way to hold us back and ignore us. We were first in line, yet we watched multiple groups who arrived after us get seated right away while we stood there for nearly 40 minutes. Whether she realizes it or not, that kind of treatment comes across as completely unprofessional and disrespectful. If your job is to greet and seat customers, then do it fairly-not based on personal judgment or who you “feel like” helping first. No customer should ever walk in and feel like they’re being pushed to the side or treated differently. This place seriously needs to train its staff on basic customer service, fairness, and how to respect every guest who walks through the door. I will absolutely not be returning after this experience.
Read more reviews on Google

Frequently Asked Questions About Buffalo Wild Wings

What is the address of Buffalo Wild Wings in Richmond, VA?

Buffalo Wild Wings is located at 7801 West Broad Street, Suite 10, Richmond, VA 23294, United States.

What are the operating hours of Buffalo Wild Wings in Richmond?

Buffalo Wild Wings is open Monday through Friday from 11:00 AM to 11:59 PM. On Saturday and Sunday, it is open from midnight to 2:00 AM and then from 11:00 AM to 11:59 PM.